State Initiatives

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Safety

• Is the store doing floor sweeps at 1pm and 5pm? (Check the broom is available and looks used)

  Yes

  No

  N/A

• Did you hear any service on calls?

  Yes

  No

  N/A

• Are all the hand towel units full with paper towel?

  Yes

  No

  N/A

• Is there a dustpan and brush available under all possible paper towel units?

  Yes

  No

  N/A

Service

• Are all fresh, perishable and egg customer returns being dumped?

  Yes

  No

  N/A

• Do staff know what the last Mystery shopper result is?

  Yes

  No

  N/A

• Are all baby straps clipped together on the trolleys in the trolley bay

  Yes

  No

  N/A

• Do all wheels have travellator wheels in applicable store?

  Yes

  No

  N/A

• Are out of service tags available at the service desk?

  Yes

  No

  N/A

• Is the express call listing available for today?

  Yes

  No

  N/A

• Has the store done all it can to limit queues today?

  Yes

  No

  N/A

• What do the store team know about ALL EARS result?

  Yes

  No

  N/A

Bakery department

• Is the loose roll unit full (to suit store sales)?

  Yes

  No

  N/A

• Is the full freezer to oven range on show? (At least 20 lines)

  Yes

  No

  N/A

• Is the dough calculator in use?

  Yes

  No

  N/A

• Are the joint order books available in the bread aisle?

  Yes

  No

  N/A

• Has the joint order process for this week been completed?

  Yes

  No

  N/A

• Is the full hot cross bun range on show?

  Yes

  No

  N/A

• Are hot cross buns dual located?

  Yes

  No

  N/A

Deli department

• Is the slice on demand section correct?

  Yes

  No

  N/A

• Is the "thick, thin anyway you like it" sign up?

  Yes

  No

  N/A

• Is hot foods to the required standard for time of day?

  Yes

  No

  N/A

• Is the hot foods planner in use and filed in the hot foods book?

  Yes

  No

  N/A

• Were the right amount of chickens cooked yesterday to the planner times?

  Yes

  No

  N/A

• Is the "where's the chicken" program known by the deli staff?

  Yes

  No

  N/A

• Are all the chickens cooked yesterday accounted for in sales or dumps?

  Yes

  No

  N/A

Seafood department

• Is the correct case planogram in place?

  Yes

  No

  N/A

• Is the thaw planner in use?

  Yes

  No

  N/A

• Has the coolroom been set up with 24 and 48 hours thaw areas?

  Yes

  No

  N/A

• Is the seafood frypan and convection oven available on the benches?

  Yes

  No

  N/A

Meat department

• Is the meat production planner in use?

  Yes

  No

  N/A

• Is the mince production planner in use? (Are the quantities made same as the planner?)

  Yes

  No

  N/A

• Are all markdowns in the meat reduced to clear bay?

  Yes

  No

  N/A

• Does the store have 8 beef roasts on show?

  Yes

  No

  N/A

Produce department

• Has trim and crisp been actioned?

  Yes

  No

  N/A

• Is the leafy section to required presentation standard?

  Yes

  No

  N/A

• Is the lettuce bay as per state standards? (consider trim, display and spray standards)

  Yes

  No

  N/A

• Is the case being sprayed every half hour?

  Yes

  No

  N/A

• Is the coolroom floor sprayed every hour?

  Yes

  No

  N/A

Longlife department

• Was presentation completed in the last 24 hours?

  Yes

  No

  N/A

• Are the ends built to standard and good stock weight?

  Yes

  No

  N/A

• Does the store have the Everyday Value Aisle stacks for Quilton and Milo?

  Yes

  No

  N/A

• Was replenishment done correctly yesterday? (Check gap scan for fill SOH numbers)

  Yes

  No

  N/A

• Is the inventory routine being completed today relative to the time of this check?<br>

  Yes

  No

  N/A

Dairy department

• Has PI investigations been completed this week in dairy?

  Yes

  No

  N/A

• Has the egg repair roll cage been set up correctly?<br>

  Yes

  No

  N/A

• Has flat stack presentation been completed in the last 24 hours across the dairy?

  Yes

  No

  N/A

• Is the dairy RTC bay used by all required departments?

  Yes

  No

  N/A

• Is everything in the dairy RTC in code?

  Yes

  No

  N/A

Freezer department

• Has PI investigation been done this week on freezer? (check last week if early in the week)

  Yes

  No

  N/A

• Has the department had a flat stack presentation in the last 24 hours?

  Yes

  No

  N/A

• Are all frozen veggies standing as required?

  Yes

  No

  N/A

We Love Food

• Is the store team aware of this or last weeks "Try It Tuesday, Same on Saturday" line?

  Yes

  No

  N/A

• Did you see anyone doing their My 5 today?

  Yes

  No

  N/A