Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Safety

  • Is the store doing floor sweeps at 1pm and 5pm? (Check the broom is available and looks used)

  • Did you hear any service on calls?

  • Are all the hand towel units full with paper towel?

  • Is there a dustpan and brush available under all possible paper towel units?

Service

  • Are all fresh, perishable and egg customer returns being dumped?

  • Do staff know what the last Mystery shopper result is?

  • Are all baby straps clipped together on the trolleys in the trolley bay

  • Do all wheels have travellator wheels in applicable store?

  • Are out of service tags available at the service desk?

  • Is the express call listing available for today?

  • Has the store done all it can to limit queues today?

  • What do the store team know about ALL EARS result?

Bakery department

  • Is the loose roll unit full (to suit store sales)?

  • Is the full freezer to oven range on show? (At least 20 lines)

  • Is the dough calculator in use?

  • Are the joint order books available in the bread aisle?

  • Has the joint order process for this week been completed?

  • Is the full hot cross bun range on show?

  • Are hot cross buns dual located?

Deli department

  • Is the slice on demand section correct?

  • Is the "thick, thin anyway you like it" sign up?

  • Is hot foods to the required standard for time of day?

  • Is the hot foods planner in use and filed in the hot foods book?

  • Were the right amount of chickens cooked yesterday to the planner times?

  • Is the "where's the chicken" program known by the deli staff?

  • Are all the chickens cooked yesterday accounted for in sales or dumps?

Seafood department

  • Is the correct case planogram in place?

  • Is the thaw planner in use?

  • Has the coolroom been set up with 24 and 48 hours thaw areas?

  • Is the seafood frypan and convection oven available on the benches?

Meat department

  • Is the meat production planner in use?

  • Is the mince production planner in use? (Are the quantities made same as the planner?)

  • Are all markdowns in the meat reduced to clear bay?

  • Does the store have 8 beef roasts on show?

Produce department

  • Has trim and crisp been actioned?

  • Is the leafy section to required presentation standard?

  • Is the lettuce bay as per state standards? (consider trim, display and spray standards)

  • Is the case being sprayed every half hour?

  • Is the coolroom floor sprayed every hour?

Longlife department

  • Was presentation completed in the last 24 hours?

  • Are the ends built to standard and good stock weight?

  • Does the store have the Everyday Value Aisle stacks for Quilton and Milo?

  • Was replenishment done correctly yesterday? (Check gap scan for fill SOH numbers)

  • Is the inventory routine being completed today relative to the time of this check?<br>

Dairy department

  • Has PI investigations been completed this week in dairy?

  • Has the egg repair roll cage been set up correctly?<br>

  • Has flat stack presentation been completed in the last 24 hours across the dairy?

  • Is the dairy RTC bay used by all required departments?

  • Is everything in the dairy RTC in code?

Freezer department

  • Has PI investigation been done this week on freezer? (check last week if early in the week)

  • Has the department had a flat stack presentation in the last 24 hours?

  • Are all frozen veggies standing as required?

We Love Food

  • Is the store team aware of this or last weeks "Try It Tuesday, Same on Saturday" line?

  • Did you see anyone doing their My 5 today?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.