Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

SYSTEMS AUDIT - Certification

  • Is the provider an Approved Maintenance Organization that has stablished procedures that ensure maintenance practices are in compliance with all relevant requirements MPI (or similar Manual), and that maintains the validity of its approval for an approved maintenance organization acceptable to the Authority (AMO certificate). MNT 4.1.1

  • If the provider does not hold an approval document issued by the Authority, the provider shall have been recognized by the Authority. MNT 4.1.5

  • Does the provider AMO certificate and OpSpecs include; Name, address, scope of approval, date of issue and period of effectivity. MNT 4.1.3, 4.6.1

  • Is the provider (AMO) in the Operator Opspecs as an approved external provider? MNT 1.11.5

  • Has the provider designated an employee as the Accountable Manager, with appropriate qualifications, acceptable to the Authority if applicable and with management and supervision responsabilities. MNT 4.2.1 CASE 5A

  • Has the provider nominated appropriate personnel with responsibilities for ensuring the maintenance organization is in compliance with the requirements for an approved maintenance organization as accepted by the Authority. MNT 4.2.2

  • Does the provider have the necessary personnel to plan, perform, supervise, inspect and release the maintenance work to be performed? MNT 4.2.3

  • Does the provider have an employment summary for all personnel listed on the roster(s)? CASE 5D

  • Is there a maintenance agreement that that specifies all maintenance requirements and define all tasks to be performed, and complies with the procedures governing maintenance arrangements, as specified in the MGM. MNT 1.11.1

  • Is there a Service Level Agreement (SLA) stablished that measures maintenance safety and quality standards required to be fulfilled by the respective provider. MNT 1.11.2

  • Does the vendor have an local approved and active anti-drug and alcohol misuse prevention program? CASE 2C

SYSTEM AUDIT - Quality Manual / Procedures Manual

  • Does the provider have a MPI (or equivalent manual) and does it meet the requirements of the Local Authority? MNT 4.9.1, 4.1.3

  • Does the vendor have a MPI (or equivalent Manual) that contains the following information:<br>A general description of the scope of work authorized and description of the organization's facilities. IOSA 4.9.1

  • Names and duties of the responsible personnel (Accountable Manager) and whose responsibilities are to ensure that maintenance is carried out in accordance with the MPI (Supervisors and Inspectors). MNT 4.9.1

  • A description of the organization procedures and quality or inspection system (Incoming Inspection, Shelf Life Program and Calibration and Equipment Maintenance) MNT 4.9.1, 4.6.4

  • A description of the procedures used to establish the competence of maintenance personnel (Training). MNT 4.9.1

  • The process for authorizing personnel to sign the maintenance release , the scope of their authorization (roster) and procedure for preparing the maintenance release. MNT 4.9.1

  • A description of the methods used for the completion and retention of the Operator's maintenance records, including procedures for retaining back-up records; MNT 4.9.1

  • A description of any additional procedures for complying with the Operator's maintenance procedures and requirements, service information reporting requirements (reporting defects, failures, malfunctions, etc. according Operator requirements) and distribution of all necessary airworthiness data (technical data) from the type certificate holder or type design organization. IOSA 4.3.7, 4.9.1

  • A description of the procedure for receiving, amending and distributing within the maintenance organization, all necessary airworthiness data from the type certificate holder or type design organization. MNT 4.9.1

  • Does the provider have a a process to amend the MPI as necessary to keep the information contained therein up to date? MNT 4.9.2

  • Does the provider have a process to furnish copies of all amendments to the MPI promptly to all organizations or persons to whom the manual has been issued. MNT 4.9.3

SUPPORT PROCESS - Material Handling

  • Does the provider have a receiving inspection process that verifies that the identifying information on the documentation (P/N, S/N, nomenclature, mod. No.) and the data plate match? And maintains traceability certification on all parts and raw materials? MNT 4.6.5 CASE 14B

  • Does the provider have a program were each shelf life item has the shelf life expiration limit controlled and displayed? MNT 4.6.4 CASE 9B

  • Does the vendor have a quarantine area for rejected parts and materials awaiting disposition? MNT 4.7.1 CASE 12C

  • The provider has the necessary parts and material to perform the work for which the maintenance organization has been approved (agreement) and a timely rectification of MEL. MNT 4.6.2

  • Are sensitive parts and equipment (oxygen parts, o-rings, electrostatic sensitive devices, temperature/humidity controlled item, etc.) properly packaged, identified and stored to protect from damage and contamination? MNT 4.7.4, 4.6.3 CASE 12F

  • Does the provider have a ESD program that compromises the following;<br>Ensure where the ESD are Handled, shop floor grips are grounded.<br>Ensure all ESDS are only handled using approved (earthing), grounding, wrist straps, and conducting desk maps. MNT 4.7.3

  • Devices are contained in ESD - approved conductive packaging sealed with conductive tape.<br>ESDS are not to be store on shelving covering with carpet, foam, vinyl or any other material that can store or produce electrical charge. MNT 4.7.3

  • Appropiate warning and caution signs and decals are placed in areas where ESDs are handled.<br>Wrist straps and earthings mats are tested to ensure conductivity at regular intervals or prior to use , and such test results are recorded. MNT 4.7.3

  • Are parts and materials correctly identified and properly stored? Are MSDS available? CASE 12A

  • Are parts and material properly protected from damage and deterioration? CASE 12A

  • Are flammable, toxic or volatile materials properly identified and stored? MNT 4.6.3 CASE 12G

  • Are high pressure bottles correctly labeled, properly stored and secured? MNT 4.6.3 CASE 12G

  • Are components returned in an appropriate shipping container or as specified by the customer (ATA- 300)? IOSA 4.7.5 CASE 14A

  • SUPPORT PROCESS - Tooling Calibration & GSE Maintenance

  • Does the provider have the necessary equipment and tools to perform the work for which the maintenance organization has been approved. If tools and equipment belong to another enterprise check for maintenance agreement. MNT 4.11.1, 4.6.2

  • Is there a system to identify each tool in the program, its calibration frequency, and its calibration due date? CASE 8D

  • Does the provider have a procedure for identifying, controlling, and/or preventing out-of-service and due-for-calibration tools and equipment from being used? MNT 4.11.1 CASE 8E

  • Does the procedure include the following elements:<br>Do the records show calibration date and calibration due date? MNT4.11.1 CASE 8G

  • Identity of individual or vendor that performed calibration or check? A calibration certificate for each item calibrated by an outside agency? MNT 4.11.1 CASE 8G

  • Details of adjustments and repairs and repair history of the tool? P/N, S/N, and calibration due date of the standard used to perform the calibration? IOSA 4.11.1 CASE 8G

  • Does the vendor have a procedure to control the calibration of personal tools? MNT 4.11.1 CASE 8G

  • Have an operating manual and maintenance manual for the equipment? Is maintenance and servicing perform per the manual? CASE 13C 1

SUPPORT PROCESS - Facilities & Physical Resources

  • The provider has a process for segregating aircraft serviceable parts, aircraft non-serviceable parts, and non-aircraft parts. Sufficient work space and areas for the proper segregation and protection of articles? MNT 4.7.2 CASE 10A 10B

  • Suitable racks, hoists, trays, stands, and other segregation means for the storage and protection of all articles? MNT 4.6.3 CASE 10B2C

  • Ventilation, lighting, cleaning, control of temperature, humidity and other climatic conditions sufficient and appropriate to ensure personnel perform maintenance. MNT 4.6.3 CASE 10B 2 E

  • Areas for receiving and for shipping customer's units with adequate space, lighting, shelving, security and fire protection to accommodate customer's units in a manner that will preclude damage, loss, and theft? CASE 10B 2 E

  • Communications equipment/software, such as telephones, facsimile machines, email and others, to establish when a particular aircraft requires maintenance. MNT 4.6.1

SUPPORT PROCESS - Safety / Security / Fire Protection

  • The housing and facilities shall provide adequate security and protection from fire. CASE 11A

  • Fire protection devices and systems shall be inspected periodically. CASE 11C

  • Fire fighting equipment and its locations shall be well identified and maintained in serviceable condition. CASE 11D

  • Walkways, doors, and fire extinguishers shall be clear of obstructions and easily accessible. CASE 11E

  • Appropriate safety devices shall be maintained in good condition and shall be used. CASE 11F

SUPPORT PROCESS - Maintenance Observation / Sampling

  • Are fluid dispensing cans and servicing units properly identified? CASE 13H

  • Is maintenance properly performed and documented? CASE 1D-3A

  • Are proper safety precautions being taken? CASE 11G

  • Is the appropriate technical data being utilized (e.g. current CMM, AMM, SRM, etc.)? CASE 6A -B

  • Does the provider properly execute customer's required inspections (RII)? CASE 4A

  • Do personnel follow the return to service procedures? CASE 3B, 5G

  • Are the provider work records complete, in order, and legible? Do they include basic details of the maintenance performed, reference of the data used, tasks not accomplished, date maintenance completed, identity of the person signing and identity of the organization if applicable. MNT 4.10.1 CASE 13I

  • Are calibrated tools and equipment labels showing within calibration or within preventive maintenance, and are they legible? CASE 13B

SUPPORT PROCESS - Technical Records & Publications

  • Does the provider have all forms necessary for the work they peform? (Non Routine, Difered Item formats, Logbooks, etc.) MNT 4.6.2

  • Does the provider have a system to ensure technical data is current? Does the vendor have records of manual revisions? Read and sign records available.<br>NOTE: (ONLY FOR COLOMBIA): Check AMM access. MNT 4.6.2 CASE 6A

  • Does the provider record keeping system (secure and dry storage) and retention time according to local and operator regulation? MNT 4.6.1

  • Does the provider have a system to control working copies of manuals to ensure they are revised with the masters? CASE 6C

SUPPORT PROCESS - Training

  • Does the roster identify all personnel authorized for return-to-service? CASE 5C

  • Does the provider comply with the operator training requirements stated in its training program (Line Maintenance). MNT 1.11.6

  • Does the provider have a training program that assures all maintenance personnel receive initial and recurrent training that is appropriate in the knowledge of the MPI and HHFF? Do the training intervals not exceed the 36 months? MNT 4.5.1 - 4.5.4 CASE 9A-D1

  • The provider utilizes appropriately licensed/authorized maintenance personnel (local license, medical certificate if applicable and M-012) and with a competence level acceptable to the authority to sign the maintenance release? Is the personel approved to perform taxi operations authorized, competent and qualified? MNT 4.4.1, 4.5.7

  • Did the sampled names indicate the mechanics, inspectors and supervisors were properly trained (according Operator Manual), authorized (by Local Authority and Operator Authority) and certificated (by Airlines), if required, for the work they perform? IOSA 4.4.1 CASE 5D

  • Does the provider have a training and qualification program for receiving inspectors and auditors. MNT 4.5.6, 4.5.5 CASE 3F

SUPPORT PROCESS - Quality Assurance

  • The provider has a Quality Assurance Program, that monitors compliance with applicable regulations, requirements and the MPI. Addresses specific requirements of the Operator in the agreement and is under the sole control of an independent function. Does the Quality Assurance Program have a periodic review that ensures compliance with current requirments? MNT 4.3.5, MNT 4.3.1

  • Does the Quality Assurance Program have:<br>Internal audit/evaluation and surveillance program, established audit schedule, record of audit findings and actions, assurance of appropriate actions, elements necessary to confirm the provider is in compliance with the applicable regulations and the MPI and QA confirms all referenced procedures remain applicable and effective. MNT 4.3.1

  • Usage of published checklist's that cover all maintenance aspects of the provider, within 12 months (or 24 months with appropriate management approval). Recurring evaluations conducted at intervals established in the approved MPI. Records of compliance and findings of this evaluations (audits). MNT 4.3.1

  • Procedures that ensure the findings are communicated to the person<br>appointed and made available to the Operator, procedures for immediate and long-term actions to correct the root cause of each finding, procedures for follow up that ensure actions are implemented and effective, and a record keeping system for findings, actions and follow ups for at least two evaluation cycles. MNT 4.3.1

  • Auditor

  • Auditee

  • Checklist based in the STATIONS MNT CHECKLIST Last Amended 16-May-2013

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