Information
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Store Number
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Conducted on
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Prepared by
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Manager
Outside
DM top 5
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Island painted by Memorial Day?
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Review WSSR?<br>
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Pride at the Pump being followed?
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Bakery table set to planogram?<br>
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All employees wearing personal alarms?
Approaching the Store
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Sign lit properly and in good repair
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DMC working properly
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All Holiday signage on building and canopy lit and in good repair
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Entrance free of visible trash or debris
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Landscaping in good condition with no issues
Outside of Building
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Grass and shrubs cut and trimmed and free of weeds
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Snow removal up to standard
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Excess snow piles not impeding on parking, drive, or fuel area
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Fuel island clean and free of spills
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Pumps clean top, front, sides, hoses, handles, etc.
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Boots with nozzle talkers in good shape and complete
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Splash guards in place and in good repair
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Backlights working
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Pump toppers present with appropriate signs and extensions
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No foreign materials applied to pumps such as stickers, etc.
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Garbage cans clean, not overflowing and in good repair
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Window wash buckets clean, filled, with max of long and short handled squeegees
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Towels stocked in all windshield wash stations
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Island free of trip hazards
Car wash
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Car wash entrance clean?
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Car wash working?
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Car wash bay clean?<br><br>
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Vacuum station clean?
Storefront Area
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Sidewalks and curbs clean and free of litter
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Snow removal up to standard with ice melt down if needed
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Outside displays signed and in good shape
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Ice merchandiser(s), propane exchange cage(s) clean, signed
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Ash trays, garbage cans clean and in good repair
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Windows, ledges, doors clean with proper decals and signage
Sales Floor
Main Sales Floor Area
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All lights in ceiling working and cover clean and in good repair
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Vents and tiles clean and in good repair
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Ceiling free of loose tape, strings, clips, etc.
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Rugs clean if appropriate for the season
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Floor swept and clean
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Floor free of boxes and other hazards
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Product stocked, front faced, and dusted
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Smart Value tags up to date
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New Item arrows being used and current
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Sales Builder signage correct
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Cigarette window poster has correct brand and pricing displayed
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No more than 12 holes on sales floor
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Rotation of stock being executed properly
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Dating appropriate on items such as HP Krispy Treats, Brownies, Muffins, etc.
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Plan-o-grams updated
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In season changes up to date
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Shelving clean and in good repair
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Lit signage in store working and in good repair
Cooler Area
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Cooler doors clean and have correct sales builder signage
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No unauthorized clings or coupons present on cooler doors
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No more than 3 empty glides
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Milk, cheese, other dairy products rotated and good dates
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All lights in cooler doors working properly
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Product properly tagged on shelves for pricing
Food Area
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Hatco and roller grills set to plan-o-gram
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Hot food within time limits with timers set correctly
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Hatco and roller grill clean
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Correct signage
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All supplies stocked and available to customers, boats, napkins, utensils, etc.
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Condiments available and dated properly
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Condiment containers and dispensers clean
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Coffee bar area clean and stocked
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Coffee and cappuccino equipment clean and working
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Coffee within time limits, timers set
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Coffee grounds trash receptacle being used and clean
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Counters and cabinets clean and in good repair
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Bakery case clean, lights working, and in good repair
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Bakery product is stocked properly according to the time of day
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Bakery tags clean and in good repair with correct pricing
Counter Area
Shadow Boxes and Top of Counter
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Shadow boxes set properly
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Smart Value tags in place
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All price tags in place
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Shadow boxes full, no holes present
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Counter clean
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Displays and equipment on counter clean and free of dust
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Counter set appropriately
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Gift card rack has correct header and is stocked
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Counter displays stocked
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Energy racks in place on front counter
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Counter free of unauthorized product or brochures
Checkout Area
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Floor clean and uncluttered
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Shelves organized and clean
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Drop boxes locked and key secured
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Cash in drop boxes within policy limits
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Food prep area clean and orgainized
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Ovens clean
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Cigarette backbar stocked and set properly
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Signage and tags correct
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Backbar clean
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Drops checked with no excessive drops and no staging
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Open tills, no bills over $10 bill and no excessive cash in till
Associate / Manager
Associate(s) On Duty
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In clean and proper uniform
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Name tags being worn with proper tags and fonts
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Tattoo and Piercing policy followed
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Associate(s) have good hygiene
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Associate(s) wearing panic alarms properly
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Current required lanyard scan tags or badges being worn
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Cell phone policy followed, none seen
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Music at appropriate level and genre for store
Manager
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In proper uniform, setting example of policy
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Wearing name tag
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Has verified all associates have signed the age restricted policy for current day
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Has verified shift leader compliance execution as required
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Paperwork is up to date and organized properly
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All surveys up to date
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Event Calendar up to date
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Emails caught up and inbox is current
Other Areas
Hallways
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Clear of boxes and other trip hazards
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Walls and doors painted and in good condition
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Doors all have closers and are secured
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Lights, vents, tiles, working and clean
Bathrooms
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Fixtures clean inside and out
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Dryers working and clean
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Towel dispensers clean, stocked, and working
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Walls and floors clean
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Air fresheners in place
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Walls and stalls free of graffiti and foreign materials
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Wast basket clean and not in need of emptying
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Bathroom statement on door in place and current
Backrooms
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Sink / Mop Room clean and organized
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Electrical panels free of hazards
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Security system working
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Stock room clean and orgainzed
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No excessive back stock
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Sanitizer test strips available
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Ice maker clean and free of mold
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Water filters in good shape
Summary
Summary of Visit
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Rating Scale
Excellent Visit 92 to 100
Good Visit 84 to 91
Needs Improvement 76 to 83
Critical Improvement Needed 75 and below -
Outside
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Select Rating
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Sales Floor
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Select Rating
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Counter Area
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Select Rating
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Associate / Manager
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Select Rating
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Other Areas
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Select Rating
Overall Score and Comments
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Overall Score Average of the above categories
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Overall Assessment Rating
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Comments:
