STORE INSPECTION 2023

• Zone

• Store Code

• Store Name

• Date

  Date

• Conducted by

• Location
  Address

OBSERAVATION FROM OUTDISE

• Is the cleanliness of the store signage, entrance area, window, glass panel and poster well maintained?

  Yes

  No

  N/A

• Is the store light bright enough when standing from outside?

  Yes

  No

  N/A

• Is the Wink Standee properly placed and clean?

  Yes

  No

  N/A

• Is the store using the updated video and audio provided by Marketing Team?

  Yes

  No

  N/A

• Is the display at the entrance conforms with the standards ?

  Yes

  No

  N/A

• Is the window poster in placed, updated and presentable/ accdg to standard?

  Yes

  No

  N/A

• Is the GUARD stationed at the entrance?

  Yes

  No

  N/A

• Is the Guard Podium Available and clean?

  Yes

  No

  N/A

• Is Store Signage free from dust, intact and with working lights?

  Yes

  No

  N/A

• Is logo / light box at the Counter Clean and with working lights?

  Yes

  No

  N/A

• Is the window and mirror clean and without stains, dust or hand print ?

  Yes

  No

  N/A

• No unreplenished merchandise in walls and glass panel

  Yes

  No

  N/A
STORE CONDITION, ENVIRONMENT AND HYGIENE

• Is the temperature of air conditioning comfortable for the customers?

  Yes

  No

  N/A

• No dust and/ or no damage on AC vents?

  Yes

  No

  N/A

• Is the refregirator water & dust free/ no damage & temperature is accdg to standard?

  Yes

  No

  N/A

• Are fixtures free from dust or any other unwanted material like tape or manual signages?

  Yes

  No

  N/A

• Is the counter cabinet is clean and organized?

  Yes

  No

  N/A

• Are walls clean, free from stain and no scratches? Or with still presentable character wall sticker if any?

  Yes

  No

  N/A

• Is POP's updated?

  Yes

  No

  N/A

• Is SM Advatage Card Acrylic in placed?

  Yes

  No

  N/A

• Are permits positioned in one side only?

  Yes

  No

  N/A

• Are spotlights properly directed to merchandise?

  Yes

  No

  N/A

• Is the Basket Positioning correct and based on Floor Plotting?

  Yes

  No

  N/A

• No japanese letter or charater for POP's and Accessories

  Yes

  No

  N/A

• Are acrylic's good condition?

  Yes

  No

  N/A

8 PRINCIPLE OF DISPLAY

• 1. OBVIOUS

  Drawing

• - Logo, label and price tag should be visible to the customers?

  Yes

  No

  N/A

• 2. ABUNDANT

  Drawing

• - Display should look full to encourage customers to buy more

  Yes

  No

  N/A

• - No empty hooks and shelves

  Yes

  No

  N/A

• 3. ACCESSIBLE

  Drawing

• - Items Should be convenient for customers to reach

  Yes

  No

  N/A

• - Maintain 1 finger when displaying so customers can easily take and return the items

  Yes

  No

  N/A

• 4. CLASSIFIED DISPLAY

  Drawing

• - Items should be classified by category , packaging, size, color and function

  Yes

  No

  N/A

• - Small and light items be placed on top while big and heavy items should be placed at the bottom.

  Yes

  No

  N/A

• 5. RELATED DISPLAY

  Drawing

• - Nearby products should be relevant with each other by their function and target customers.

  Yes

  No

  N/A

• - Combine certain products to compliment and extend their functions

  Yes

  No

  N/A

• 6. FIRST IN FIRST OUT

  Drawing

• - Items like cosmetics and food products with near expration dates should be displayed first or in front to avoid wastage.

  Yes

  No

  N/A

• - Expiration date should be strictly monitored starting from the date of received

  Yes

  No

  N/A

• 7. GOLDEN AREA / POSITION

  Drawing

• - The rate of transaction is affected by the golden position for touching, thus the display to highlight and should be displayed in strategic areas and position

  Yes

  No

  N/A

• 8. REMAIN VERTICAL

  Drawing

• -(Walls) If the SKUs is more than 5, Items should be displayed vertically from top to bottom

  Yes

  No

  N/A

• - if the store ceiling is more than 3 meters in height, the first Two to Three layers should remain vertical for easier access of the items.

  Yes

  No

  N/A

CLEANLINESS

• Item is clean

  Yes

  No

  N/A

• Fixtures is clean and no dust

  Yes

  No

  N/A

• No unused accessories and shelves at selling area?

  Yes

  No

  N/A

• Are shopping baskets are clean and free from stains?

  Yes

  No

  N/A

DISPLAY

• PRODUCT

  Drawing

• Packaging are in good condition

  Yes

  No

  N/A

• Are selected items has standard execution of testers.

  Yes

  No

  N/A

• All end rack display in a full display capacity?

  Yes

  No

  N/A

• Are products inside the drawer and white boxes are not visible to customers?

  Yes

  No

  N/A

• Are all merchandise / SKU has price correct price tags?

  Yes

  No

  N/A

• Are New Arrivals highlighted in Golden Position?

  Yes

  No

  N/A

• Is the execution display well executed with the current activity?

  Yes

  No

  N/A

• WHITE BOX

  Drawing

• Clean and New design / updated white box

  Yes

  No

  N/A

• No same logo should appear three meters of walls

  Yes

  No

  N/A

• 1 finger distance from the board to the top of the box

  Yes

  No

  N/A

• No more than two SKU in box

  Yes

  No

  N/A

• Spotlights should all be at the same level

  Yes

  No

  N/A

FSR MANAGEMENT

• Are there enough stock available?

  Yes

  No

  N/A

• Is the FSR has label per department?

  Yes

  No

  N/A

• Is the FSR organized?

  Yes

  No

  N/A

• Is the FSR free from trash?

  Yes

  No

  N/A

• Are all the accessories sorted and labelled?

  Yes

  No

  N/A

• Are all the damaged items labeled and separated from good merchandise?

  Yes

  No

  N/A

• Is the FSR well lighted? If with busted light, coordinated and with request?

  Yes

  No

  N/A

PEOPLE

• Is the store head conducted PEP talk before the shift started?

  Yes

  No

  N/A

• Is the bulletin board and org chart updated with new promotions and announcements ?

  Yes

  No

  N/A

• Are all staff well-groomed and in complete and proper uniform?

  Yes

  No

  N/A

• Inspect employee tickler - if according to new standards (includes Miniso Item declaration)?

  Yes

  No

  N/A

• Is the locker clean and emptied when store closed?

  Yes

  No

  N/A

• Is the employee locker provided with padlock?

  Yes

  No

  N/A

• Are Manpower Floor Plotting for Sales Associate being Followed?

  Yes

  No

  N/A

• Are the cashiers do cross and suggestive -selling to the customer?

  Yes

  No

  N/A

• Is the Store Heads and SAs aware on the store's sales performance?

  Yes

  No

  N/A

• New policy of employee and security are already implemented ?

  Yes

  No

  N/A

• Is the Store Head updated with the Mall activity schedule?

  Yes

  No

  N/A

• Is the GUARD and SA do the greetings to the customers?

  Yes

  No

  N/A

BULLETIN BOARDS

• Is HR Portion updated?

  Yes

  No

  N/A

• Are new Merchandising updates and promotional activity posted?

  Yes

  No

  N/A

• Is TOP 100 SKU per department updated and posted?

  Yes

  No

  N/A

• Are sales update and performance posted?

  Yes

  No

  N/A

TREASURY

• LCF AND PCF are balance?

  Yes

  No

  N/A

• With updated E-TREASURY REPORT AND SAP REPORT?

  Yes

  No

  N/A

• Updated SEC CODE and authorized bank personnel are properly posted on vault?

  Yes

  No

  N/A

• Is there ILC logbook monitoring and attached ILC slip?

  Yes

  No

  N/A

• Is there CLC logbook monitoring and separate folder VDS ?

  Yes

  No

  N/A

MMS

• No aging SCRS?

  Yes

  No

  N/A

• No aging TRF?

  Yes

  No

  N/A

• No aging/pending NSTD?

  Yes

  No

  N/A

CONSTRUCTIONS AND DECORATIONS

• Are Walls free from scratches and cracks?

  Yes

  No

  N/A

• Are floors/tiles free from cracks?

  Yes

  No

  N/A

• Is CCTV in place and properly working?

  Yes

  No

  N/A

• Area all lights working? No busted lights?

  Yes

  No

  N/A

• Are Fire Extinguishers hanged and in place?

  Yes

  No

  N/A

• Area Emergency lights working?

  Yes

  No

  N/A

• EXIT lights working?

  Yes

  No

  N/A

NEW FIXTURES

• Are this following new fixtures properly executed and utilized based on standard guidelines?

  Drawing

• DISPLAY STAND (HIGH AND LOW)

  Yes

  No

  N/A

• TOY TABLE

  Yes

  No

  N/A

• BLIND BOX TABLE

  Yes

  No

  N/A

• AROMA TABLE

  Yes

  No

  N/A

• STATIONERY TABLE

  Yes

  No

  N/A

• NEW CASHIER PROMOTION RACK

  Yes

  No

  N/A

• NORDIC

  Yes

  No

  N/A