Title Page
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Conducted on
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Prepared by
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Location
STORE INSPECTION
OBSERAVATION FROM OUTDISE
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Is the cleanliness of the store signage, entrance area, window, glass panel and poster well maintained?
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Is the store light bright enough when standing from outside?
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Is the Wink Standee properly placed and clean?
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Is the store using the updated video and audio provided by Marketing Team?
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Is the display at the entrance conforms with the standards ?
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Is the window poster in placed, updated and presentable/ accdg to standard?
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Is the GUARD stationed at the entrance?
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Is the Guard Podium Available and clean?
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Is Store Signage free from dust, intact and with working lights?
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Is logo / light box at the Counter Clean and with working lights?
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Is the window and mirror clean and without stains, dust or hand print ?
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No unreplenished merchandise in walls and glass panel
STORE CONDITION, ENVIRONMENT AND HYGIENE
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Is the temperature of air conditioning comfortable for the customers?
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No dust and/ or no damage on AC vents?
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Is the refregirator water & dust free/ no damage & temperature is accdg to standard?
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Are fixtures free from dust or any other unwanted material like tape or manual signages?
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Is the counter cabinet is clean and organized?
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Are walls clean, free from stain and no scratches? Or with still presentable character wall sticker if any?
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Is POP's updated?
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Is SM Advatage Card Acrylic in placed?
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Are permits positioned in one side only?
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Are spotlights properly directed to merchandise?
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Is the Basket Positioning correct and based on Floor Plotting?
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No japanese letter or charater for POP's and Accessories
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Are acrylic's good condition?
8 PRINCIPLE OF DISPLAY
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1. OBVIOUS
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- Logo, label and price tag should be visible to the customers?
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2. ABUNDANT
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- Display should look full to encourage customers to buy more
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- No empty hooks and shelves
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3. ACCESSIBLE
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- Items Should be convenient for customers to reach
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- Maintain 1 finger when displaying so customers can easily take and return the items
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4. CLASSIFIED DISPLAY
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- Items should be classified by category , packaging, size, color and function
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- Small and light items be placed on top while big and heavy items should be placed at the bottom.
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5. RELATED DISPLAY
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- Nearby products should be relevant with each other by their function and target customers.
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- Combine certain products to compliment and extend their functions
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6. FIRST IN FIRST OUT
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- Items like cosmetics and food products with near expration dates should be displayed first or in front to avoid wastage.
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- Expiration date should be strictly monitored starting from the date of received
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7. GOLDEN AREA / POSITION
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- The rate of transaction is affected by the golden position for touching, thus the display to highlight and should be displayed in strategic areas and position
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8. REMAIN VERTICAL
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-(Walls) If the SKUs is more than 5, Items should be displayed vertically from top to bottom
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- if the store ceiling is more than 3 meters in height, the first Two to Three layers should remain vertical for easier access of the items.
CLEANLINESS
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Item is clean
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Fixtures is clean and no dust
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No unused accessories and shelves at selling area?
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Are shopping baskets are clean and free from stains?
DISPLAY
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PRODUCT
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Packaging are in good condition
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Are selected items has standard execution of testers.
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All end rack display in a full display capacity?
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Are products inside the drawer and white boxes are not visible to customers?
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Are all merchandise / SKU has price correct price tags?
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Are New Arrivals highlighted in Golden Position?
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Is the execution display well maximized with the current activity?
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WHITE BOX
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Clean and New design / updated white box
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No same logo should appear three meters of walls
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1 finger distance from the board to the top of the box
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No more than two SKU in box
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Spotlights should all be at the same level
FSR MANAGEMENT
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Are there enough stock available?
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Is the FSR has label per department?
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Is the FSR organized?
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Is the FSR free from trash?
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Are all the accessories sorted and labelled?
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Are all the damaged items labeled and separated from good merchandise?
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Is the FSR well lighted? If with busted light, coordinated and with request?
PEOPLE
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Is the store head conducted PEP talk before the shift started?
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Is the bulletin board and org chart updated with new promotions and announcements ?
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Are all staff well-groomed and in complete and proper uniform?
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Inspect employee tickler - if according to new standards (includes Miniso Item declaration)?
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Is the locker clean and emptied when store closed?
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Is the employee locker provided with padlock?
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Are Manpower Floor Plotting for Sales Associate being Followed?
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Are the cashiers do cross and suggestive -selling to the customer?
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Is the Store Heads and SAs aware on the store's sales performance?
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New policy of employee and security are already implemented ?
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Is the Store Head updated with the Mall activity schedule?
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Is the GUARD and SA do the greetings to the customers?
BULLETIN BOARDS
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Is HR Portion updated?
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Are new Merchandising updates and promotional activity posted?
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Is TOP 100 SKU per department updated and posted?
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Are sales update and performance posted?
TREASURY
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LCF AND PCF are balance?
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With updated E-TREASURY REPORT AND SAP REPORT?
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Updated SEC CODE and authorized bank personnel are properly posted on vault?
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Is there ILC logbook monitoring and attached ILC slip?
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Is there CLC logbook monitoring and separate folder VDS ?
MMS
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No aging SCRS?
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No aging TRF?
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No aging/pending NSTD?
CONSTRUCTIONS AND DECORATIONS
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Are Walls free from Scratches and cracks?
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Are Floors free from cracks?
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Is CCTV in place and properly working?
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Area all lights working? No busted lights?
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Are Fire Extinguishers hanged and in place?
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Area Emergency lights working?
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EXIT lights working?
NEW FIXTURES
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Are this following new fixtures properly executed based on standard guidelines?
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DISPLAY STAND (HIGH AND LOW)
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TOY TABLE
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BLIND BOX TABLE
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AROMA TABLE
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STATIONERY TABLE
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NEW CASHIER PROMOTION RACK
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NORDIC