Title Page

  • Conducted on

  • Prepared by

  • Location

STORE INSPECTION

OBSERAVATION FROM OUTDISE

  • Is the cleanliness of the store signage, entrance area, window, glass panel and poster well maintained?

  • Is the store light bright enough when standing from outside?

  • Is the Wink Standee properly placed and clean?

  • Is the store using the updated video and audio provided by Marketing Team?

  • Is the display at the entrance conforms with the standards ?

  • Is the window poster in placed, updated and presentable/ accdg to standard?

  • Is the GUARD stationed at the entrance?

  • Is the Guard Podium Available and clean?

  • Is Store Signage free from dust, intact and with working lights?

  • Is logo / light box at the Counter Clean and with working lights?

  • Is the window and mirror clean and without stains, dust or hand print ?

  • No unreplenished merchandise in walls and glass panel

  • STORE CONDITION, ENVIRONMENT AND HYGIENE
  • Is the temperature of air conditioning comfortable for the customers?

  • No dust and/ or no damage on AC vents?

  • Is the refregirator water & dust free/ no damage & temperature is accdg to standard?

  • Are fixtures free from dust or any other unwanted material like tape or manual signages?

  • Is the counter cabinet is clean and organized?

  • Are walls clean, free from stain and no scratches? Or with still presentable character wall sticker if any?

  • Is POP's updated?

  • Is SM Advatage Card Acrylic in placed?

  • Are permits positioned in one side only?

  • Are spotlights properly directed to merchandise?

  • Is the Basket Positioning correct and based on Floor Plotting?

  • No japanese letter or charater for POP's and Accessories

  • Are acrylic's good condition?

8 PRINCIPLE OF DISPLAY

  • 1. OBVIOUS

  • - Logo, label and price tag should be visible to the customers?

  • 2. ABUNDANT

  • - Display should look full to encourage customers to buy more

  • - No empty hooks and shelves

  • 3. ACCESSIBLE

  • - Items Should be convenient for customers to reach

  • - Maintain 1 finger when displaying so customers can easily take and return the items

  • 4. CLASSIFIED DISPLAY

  • - Items should be classified by category , packaging, size, color and function

  • - Small and light items be placed on top while big and heavy items should be placed at the bottom.

  • 5. RELATED DISPLAY

  • - Nearby products should be relevant with each other by their function and target customers.

  • - Combine certain products to compliment and extend their functions

  • 6. FIRST IN FIRST OUT

  • - Items like cosmetics and food products with near expration dates should be displayed first or in front to avoid wastage.

  • - Expiration date should be strictly monitored starting from the date of received

  • 7. GOLDEN AREA / POSITION

  • - The rate of transaction is affected by the golden position for touching, thus the display to highlight and should be displayed in strategic areas and position

  • 8. REMAIN VERTICAL

  • -(Walls) If the SKUs is more than 5, Items should be displayed vertically from top to bottom

  • - if the store ceiling is more than 3 meters in height, the first Two to Three layers should remain vertical for easier access of the items.

CLEANLINESS

  • Item is clean

  • Fixtures is clean and no dust

  • No unused accessories and shelves at selling area?

  • Are shopping baskets are clean and free from stains?

DISPLAY

  • PRODUCT

  • Packaging are in good condition

  • Are selected items has standard execution of testers.

  • All end rack display in a full display capacity?

  • Are products inside the drawer and white boxes are not visible to customers?

  • Are all merchandise / SKU has price correct price tags?

  • Are New Arrivals highlighted in Golden Position?

  • Is the execution display well maximized with the current activity?

  • WHITE BOX

  • Clean and New design / updated white box

  • No same logo should appear three meters of walls

  • 1 finger distance from the board to the top of the box

  • No more than two SKU in box

  • Spotlights should all be at the same level

FSR MANAGEMENT

  • Are there enough stock available?

  • Is the FSR has label per department?

  • Is the FSR organized?

  • Is the FSR free from trash?

  • Are all the accessories sorted and labelled?

  • Are all the damaged items labeled and separated from good merchandise?

  • Is the FSR well lighted? If with busted light, coordinated and with request?

PEOPLE

  • Is the store head conducted PEP talk before the shift started?

  • Is the bulletin board and org chart updated with new promotions and announcements ?

  • Are all staff well-groomed and in complete and proper uniform?

  • Inspect employee tickler - if according to new standards (includes Miniso Item declaration)?

  • Is the locker clean and emptied when store closed?

  • Is the employee locker provided with padlock?

  • Are Manpower Floor Plotting for Sales Associate being Followed?

  • Are the cashiers do cross and suggestive -selling to the customer?

  • Is the Store Heads and SAs aware on the store's sales performance?

  • New policy of employee and security are already implemented ?

  • Is the Store Head updated with the Mall activity schedule?

  • Is the GUARD and SA do the greetings to the customers?

BULLETIN BOARDS

  • Is HR Portion updated?

  • Are new Merchandising updates and promotional activity posted?

  • Is TOP 100 SKU per department updated and posted?

  • Are sales update and performance posted?

TREASURY

  • LCF AND PCF are balance?

  • With updated E-TREASURY REPORT AND SAP REPORT?

  • Updated SEC CODE and authorized bank personnel are properly posted on vault?

  • Is there ILC logbook monitoring and attached ILC slip?

  • Is there CLC logbook monitoring and separate folder VDS ?

MMS

  • No aging SCRS?

  • No aging TRF?

  • No aging/pending NSTD?

CONSTRUCTIONS AND DECORATIONS

  • Are Walls free from Scratches and cracks?

  • Are Floors free from cracks?

  • Is CCTV in place and properly working?

  • Area all lights working? No busted lights?

  • Are Fire Extinguishers hanged and in place?

  • Area Emergency lights working?

  • EXIT lights working?

NEW FIXTURES

  • Are this following new fixtures properly executed based on standard guidelines?

  • DISPLAY STAND (HIGH AND LOW)

  • TOY TABLE

  • BLIND BOX TABLE

  • AROMA TABLE

  • STATIONERY TABLE

  • NEW CASHIER PROMOTION RACK

  • NORDIC

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