Title Page
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ZONE
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STORE CODE
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STORE NAME
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DATE
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AREA MANAGER
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MANAGER/SUPERVISOR
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LOCATION
OBSERVATION FROM OUTSIDE
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Is the Store looks full from outside?
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Are the glass panels and mirror clean and without stains, dust or hand prints?
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Is the Wink Standee properly placed and clean?
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Is Store Signage intact and with working lights?
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Is the store using the updated video and audio provided by Marketing Team?
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Is the logo / light box at the counter clean and with working lights?
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Is there available personnel in selling area to assist customers?
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Is there available Cashier on Miniso counter?
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Is the guard stationed at the entrance?
STORE CONDITION, ENVIRONMENT AND HYGIENE
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Is the temperature of air conditioning comfortable for the customers?
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Are there no dust and/ or damages on AC vents?
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Is the refregirator water and dust free, and set temperature according to standard?
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Are fixtures dust free, no tape marks?
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Is the counter cabinet clean and organized?
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Are POPs updated?
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Are acrylics in good condition?
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Are permits positioned in one side only?
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No unused accessories and shelves at the selling area?
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Are shopping baskets clean and free from stains?
8 PRINCIPLE OF DISPLAY
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1. OBVIOUS -Is the logo, label, and price tag visible to the customers? All items have price tags.
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2. ABUNDANT- All display fixtures are fully replenished. All available SKUs are displayed. End racks have full display.
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3. ACCESSIBLE- Items are convenient for customers to get and return.
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4. CLASSIFIED DISPLAY- Items are classified by category, packaging, size, color and function.
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5. RELATED DISPLAY- Nearby products should be relevant with each other by their function and target customers.
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6. FIRST IN FIRST OUT- Items are displayed according to expiration date.
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7. GOLDEN AREA / POSITION- Are new arrivals, seasonal, and promo items placed in golden areas and/or position?
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8. REMAIN VERTICAL- Is vertical display consistenly executed in walls?
DISPLAY AND WHITE BOX
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Followed standard tester execution.
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Items have working testers.
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Testers for cosmetic items and digital
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Merchandise attached with required LTO and LCDV stickers
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Is the execution display well executed with the current activity?
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Items inside white boxes are organized and not visible to customers.
FSR
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Are there enough stocks available for replenishment?
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Does the FSR have label per department?
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Is the FSR followed standard safety stocking management?
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Are all the accessories sorted and labelled?
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Well lighted?
LOCKER
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Is the locker room organized and clean?
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Is the employee locker provided with padlock?
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Lockers are not shared?
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Are lockers clean and emptied upon EOD clearing?
OFFICE
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Are the office files properly labeled?
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Is the work station clean, well organized and with no unnecessary documents?
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Well lighted?
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No damaged office fixtures?
TREASURY
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LCF AND PCF are balance?
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With updated printed E-TREASURY REPORT AND SAP REPORT?
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Updated SEC CODE and authorized bank personnel are properly posted on vault?
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Is the Vault cabinet's lock working? door and key are in good condition?
LOGBOOK
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Cashiers' LCF Logbook
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Cash Deposit Logbook
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Cash Pick-up Logbook
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Cash Turn-over Logbook
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ILC AND CLC Logbook
MMS
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No Aging TRF?
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No Aging SCRS?
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No Aging/Pending NSTD?
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Is the VSR being received?
LBR AND IODMS
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Are Damage items properly filed on time?
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Are Tester items properly filed on time?
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No aging LBR?
PEOPLE
EFFORTLESS CUSTOMER EXPERIENCE
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OBSERVE
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BOND
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CONNECT
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CLOSE
PERSONNEL and SECURITY
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Did the Store Head conduct PEP talk before or after the shift?
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Are employees aware of the ongoing promotions and their corresponding mechanics?
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Are all staff well-groomed and in complete and proper uniform?
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Are employee ticklers checked and compliant to standards?
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Are the standard security procedures being implemented and observed at all times (e.g. body frisking, bag checking, breaktime SOPS).
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Did Cashier instruct customer to present the receipt to Guard?
STORE PERMIT
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Displayed updated Business Permit
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Updated FSIC
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Displayed BIR 2303 and 0605
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Displayed BIR NIRI
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Visible display of DPA Certificate
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Printed updated FDA Certificate
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Printed updated ATP and Manual Sales Invoice
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Correct POS PTU, Permit Decals
STORE PHOTO
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Attach 8 Landscape Photos