STORE DETAILS
-
ZONE
-
STORE CODE
-
STORE NAME
-
DATE
-
AREA MANAGER
-
MANAGER/SUPERVISOR
-
LOCATION
OBSERVATION FROM OUTSIDE
-
Is the Store looks full from outside?
-
No busted light within Miniso selling area?
-
Is Store Signage intact and with working lights?
-
Is there available personnel in selling area to assist<br>customers?
-
Is there available Cashier on Miniso counter (SVI,SSM,SMCO)?
STORE CONDITION, ENVIRONMENT AND HYGIENE
-
Is the temperature of air conditioning comfortable for the customers?
-
Are fixtures dust free, no tape marks?
-
Is the counter cabinet clean and organized?
-
Are POPs updated?
-
Are acrylics in good condition?
-
No unused accessories and shelves at the selling area?
-
Are shopping baskets clean and free from stains?
8 PRINCIPLE OF DISPLAY
-
1. OBVIOUS -Is the logo, label, and price tag visible to the customers? All items have price tags.
-
2. ABUNDANT- All display fixtures are fully replenished. All available SKUs are displayed. End racks have full display.
-
3. ACCESSIBLE- Items are convenient for customers to get and return.
-
4. CLASSIFIED DISPLAY- Items are classified by category, packaging, size, color and function.
-
5. RELATED DISPLAY- Nearby products should be relevant with each other by their function and target customers.
-
6. FIRST IN FIRST OUT- Items are displayed according to expiration date.
-
7. GOLDEN AREA / POSITION- Are new arrivals, seasonal, and promo items placed in golden areas and/or position?
-
8. REMAIN VERTICAL- Is vertical display consistenly executed in walls?
DISPLAY AND WHITE BOX
-
Followed standard tester execution.
-
Items have clean and working testers.
-
Merchandise attached with required LTO and LCDV stickers
-
Is the execution display well executed with the current activity?
-
Items inside white boxes are organized and not visible to customers.
FSR
-
Are there enough stocks available for replenishment?
-
Does the FSR have label per department?
-
Is the FSR followed standard safety stocking management?
-
Are all the accessories sorted and labelled?
-
Well lighted?
OFFICE
-
Are the office files properly labeled?
-
Is the work station clean, well organized and with no unnecessary documents?
-
Well lighted?
-
No damaged office fixtures?
MMS
-
No Aging TRF?
-
No Aging SCRS?
-
No Aging /Pending NSTD?
-
Is the VSR being received?
LBR AND IODMS
-
Are Damage items properly filed on time?
-
Are Tester items properly filed on time?
-
No aging LBR?
PEOPLE
EFFORTLESS CUSTOMER EXPERIENCE
-
OBSERVE
-
BOND
-
CONNECT
-
CLOSE
PERSONNEL and SECURITY
-
Did the Store Head conduct PEP talk before or after the shift?
-
Are employees aware of the ongoing promotions and their corresponding mechanics?
-
Are all staff well-groomed and in complete and proper uniform?
-
Are high ticket items secured by magnetic hook lock?
STORE PERMIT
-
Printed updated FDA Certificate
STORE PHOTO
-
Attach 8 Landscape Photos