Title Page
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ZONE
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STORE CODE
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STORE NAME
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DATE
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AREA MANAGER
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MANAGER/SUPERVISOR
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LOCATION
OBSERVATION FROM OUTSIDE
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Is the Store looks full from outside?
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Are the glass panels and mirror clean and without stains, dust or hand prints?
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Is Store Signage intact and with working lights?
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Is there available personnel in selling area to assist customers?
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Is there available Cashier in Miniso counter?
STORE CONDITION, ENVIRONMENT AND HYGIENE
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Is the temperature of air conditioning comfortable for the customers?
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Are fixtures dust free, no tape marks?
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Are POPs updated?
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Are acrylics in good condition?
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No unused accessories and shelves at the selling area?
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Are shopping baskets clean and free from stains?
8 PRINCIPLE OF DISPLAY
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1. OBVIOUS -Is the logo, label, and price tag visible to the customers? All items have price tags.
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2. ABUNDANT- All display fixtures are fully replenished. All available SKUs are displayed. End racks have full display.
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3. ACCESSIBLE- Items are convenient for customers to get and return.
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4. CLASSIFIED DISPLAY- Items are classified by category, packaging, size, color and function.
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5. RELATED DISPLAY- Nearby products should be relevant with each other by their function and target customers.
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6. FIRST IN FIRST OUT- Items are displayed according to expiration date.
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7. GOLDEN AREA / POSITION- Are new arrivals, seasonal, and promo items placed in golden areas and/or position?
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8. REMAIN VERTICAL- Is vertical display consistenly executed in walls?
DISPLAY AND WHITE BOX
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Followed standard tester execution.
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Items have working testers.
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Testers for perfume, cosmetic items and digital.
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Merchandise attached with required LTO and LCDV stickers.
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Is the execution display well executed with the current activity?
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Items inside white boxes are organized and not visible to customers.
FSR
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Are there enough stocks available for replenishment?
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Does the FSR have label per department?
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Is the FSR followed standard safety stocking management?
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Are all the accessories sorted and labelled?
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Well lighted?
OFFICE
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Are the office files properly labeled?
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Is the work station clean, well organized and with no unnecessary documents?
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Well lighted?
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No damaged office fixtures?
PEOPLE
EFFORTLESS CUSTOMER EXPERIENCE
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OBSERVE
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BOND
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CONNECT
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CLOSE
PERSONNEL and SECURITY
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Did the Store Head conduct PEP talk before or after the shift?
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Are employees aware of the ongoing promotions and their corresponding mechanics?
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Are all staff well-groomed and in complete and proper uniform?
STORE PERMIT
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Printed updated FDA Certificate
STORE PHOTO
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Attach 8 Landscape Photos