STATUS
INSTRUCTIONS
1. Please answer "Yes", "No" or "N/A" on the questions below.
2. Add Photos and Notes by clicking on the Paperclip icon
3. To add a Corrective Action click on the Paperclip icon then "Add Action", provide a description, assign to a member, set priority, and due date
4. Complete audit by providing digital signature
5. Share your report by exporting as PDF, Word, Excel or Web Link
Windows' glasses are clean inside/outside
No dust/dirt around window area
Window 1 is well organized and aligned to the latest Windows' plan
Window 2 (if available) is well organized and aligned to the latest Windows' plan
Prices are shown correclty and with the Odlo format
Doors are open during the opening time
Opening Hours are shown on the window/doors (Only Brand Stores)
"Shop @ Odlo.com" sticker is placed on the windows/doors
Promotion stickers and banners are placed correctly on the windows
Windows lights are well placed to highlight mannequins
The floor is clean (dirt and dust free) and well maintained
All the store lights are working
Are music sound levels correct?
The cash desk area is clean and well organized
Are the density levels correct?
Best Sellers are placed in the key sight-line and enough products are on the shop floor (Check best seller list)
OUTLETS ONLY - “Unsere besten Preise” and “samples” are well maintained incl. a clear price communication?
Facebook account is well maintained and up2date with current promotions
Center website (if available) is used for current promotions and recruitment
There is an Employee Information Area to show communication, KPI's info and plannings
There is a clear communication about the Daily Target (to be changed daily)
Products in stock are clean, well organized and disposed in separated areas by gender/category
Deliveries have been uploaded within 24 hours
The staff area (if any) is clean and well organized
Are the Loss Prevention guidelines archived and signed from each employee?
Are all faulty products separated to the normal products and booked out before the stock take?
Are customers being greeted within an enthusiastic & energetic manner?
Are the staff actively talking to the customer about additional items to improve the stores UPT?
Is the staff able to explain the newest/current Odlo product technologies?
Are the staff actively offer the Odlo community program?
The staff is wearing Odlo Uniforms
Store Manager knows actual store performance (KPI‘s)
Staff knows actual store performance (KPI‘s)
E-Mails have been read/checked at least once a day (no unread mails which are older than 1 day)
Weekly team meetings with up-to-date content are planned, held and documented
Constructive and fact based business feedback are given to HQ (Check weekly recap)
