Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Exterior of Building
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Is the exterior of the location appealing?
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Are all the lights working outside? (sign/exterior lights)
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Are the windows clean?
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Are the windows free of excessive signs?
Front of House
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Are all the lightbulbs in working order?
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Are the lights at the appropriate settings?
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Does the paint in the dining-room need to be touched up?
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Is there sports being shown on the tv?
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Is the music at an appropriate level, with appropriate programming?
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Is the merchandise cooler fully stocked with soda?
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Are there salads available in the merchandise cooler?
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Are the tables are clean?
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Are the chairs arranged neatly?
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Are the condiments fully stocked? (parm and pepper)
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Are the condiments arranged neatly?
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Is the front counter arranged neatly?
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Are the cookies fresh and properly stocked?
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Are there menus available on the front counter?
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Is the POP display current?
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Are there comment cards available on the front counter?
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Are the ledges wiped down and free of dust?
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Are the bathrooms clean and tidy?
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Are the supplies fully stocked in the bathroom? (paper towels, toilet paper, toilets seat cover)
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Is the bathroom free of graffiti?
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Are the garbage cans free from overflowing?
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Is the bus tub free of dirty dishes?
Production Areas and Kitchen
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Is the drivers station organized?
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Is the heating disc unit being used?
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Are the walls free from chipped paint and damage?
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Is the stainless polished and clean?
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Is the kitchen prep table clean and wiped down often?
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Is the kitchen prep table fully stocked on top?
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Is the PT fully stocked on bottom?
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Are items in the bottom of the PT propperly labeled and dated?
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Are orders assembled in the proper order?
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Is the scale being used?
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Are orders staged properly to go into the oven?
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Are the walls in the kitchen clean?
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Has the day prep work been completed?
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Is the walk-in organized?
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Is the product in the walk-in rotated properly?
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Are the products in the walk-in dated properly?
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Has the food been accurately ordered? Is there too much or too little?
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Is there product on the floor of the walk-in?
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Are the floors swept and mopped in the walk-in?
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Is the dry storage organized?
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Is there product left on the floor in the dry storage area?
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Are the walls in the dry storage area clean?
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Is there enough goods to last until the next delivery?
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Are the triple sinks being used propperly?
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Are the dishes Being dealt with?
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Are the dishes stored neatly?
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Are the waste bins in the kitchen kept clean?
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Is there excessive waste on the floor in the prep areas?
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Are the hand wash stations fully stocked with soap and paper towels?
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Is the store free of signs from pest?
Management and operatioons
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Is the manager in the proper uniform? (hat (or a hairnet) shirt, apron)
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Is the manager active in every aspect of the daily operations? (cooking, cleaning, prepping, taking orders)
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Does the manager know what their current sales and labor are at for the day/week?
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Is the excel program being used properly for the weekly schedule?
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Is the manager pleasant with staff and have a good demeanor?
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Are the employees in the proper uniform? (logo gear)
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Are employees taking the proper breaks during their shift?
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Are the deliveries being sent out in a timely manor?
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Are the drivers using the car signs?
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Are the open/close checklist being used propperly?
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Are the phones being answered before the 5th ring?
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Are the phones being answered with the proper script?
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Are customers greeted propperly?
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Does the staff have a friendly demeanor with the customers?
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Have the cash drawers been properly reconciled?
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Is the change bank acurate?
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Have all the orders been closed out propperly?
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Have cleaning task been assigned and delegated out?
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Is the staff being productive during slow periods?
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Is the staffing being cut during the slow periods?
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Is the store sampling during the slow times?
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Is the store setting up business lunches to help raise revenue?
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Are the temp logs done daily?
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Is there adequate communication in the Redbook?
Equipment
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Is the POS kept free of dangerous fluids on or around it?
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Are the cat5 cables organized and kept off the ground?
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Are the vents for the CPU vacuumed and kept free of dust?
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Is the general appearance of the POS satisfactory?
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Are the ovens kept in a satisfactory appearence?
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Is the inside of the oven clean, and are the belts clean?
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Are the vents on the back of the oven cleaned out and free of dust?
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Is the hood cleaned?
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Are the hood vents cleaned out regularly?
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Is the dough sheeter in an acceptable appearence?
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Is the chain lubed and properly maintained?
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Are the rollers cleaned regularly?
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Are the coolers clean?
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Aren the cooler vents kept clear of dust?
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Are the gaskets clean and in good condition?
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Do all of the coolers have functional thermometers?
Safety
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Are mats on the floor in good condition?
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Is there a detectable presence of water on the floor?
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Are knives being handled and used properly?
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Are the employees lifting things properly?
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Are the employees following the burn prevention guidelines?
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Are the employees using the equipment properly and safely?
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Are the means of egress free from obstruction?
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Are fire extinguishers present and serviced?
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Has the hood been properly serviced?
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Are the electrical circuits used properly and not overloaded?
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Is the first aide kit present and properly stocked?
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Are the emergency lights in place and functioning?
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Do the drivers have their car sign on and lit after dark?
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Do the drivers seat-belts work properly?
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Does the drivers car horn, lights, and turn signals work properly?
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Is the drivers car in proper working condition?
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Store manager
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Audit inspector
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There are 4 auto fails: scale not in use, manager out of uniform, driver no car sign, and un-stocked hand washing stations.
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Comments and notes: