Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Kitchen

Veal Milanese

  • Freshly prepared according to sales mix reports, not stored for more than three sessions

  • Ask they chef to describe the method of preparing veal Milanese, is it described as per the spec sheet?

Bruschetta

  • Prepared per shift and held at room temperature?

  • Taste the mix, is the texture correct, seasoning levels correct and the tomatoes drained as per recipe?

Pasta

  • Is al dente and cooked in seasoned water?

  • Enter corrective actions:

Spec questions

  • How many slices should you get from a ciabatta? (14)

  • How many slices should you get from a goats cheese log? (22)

Delivery

  • Veal served golden brown? Not over cooked, brown and dry

  • Plate warmer in use, therefore hot food on hot plates, cold food on cold plates?

  • Food appears as spec, take at least three photos?

  • Buratta

  • Veal Milanese

  • Third dish:

Serve Better, Sell More

  • Can the server, without hesitation, tell you the specials of the day?

  • What were the specials?

  • Ask the server to describe three dishes

  • Did the server confidently describe the dishes, without hesitation?

  • Did the server talk about the provenance of the ingredients?

  • Observe the server on three random orders, did the server do the above?

  • Face time and food first happened on shift?

Marketing Standards

  • Correct Point of Sale on display

  • Accurate and up-to date local marketing plan on display and being followed?

  • All menus clean and presented as new?

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