Information
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
Kitchen
Veal Milanese
-
Freshly prepared according to sales mix reports, not stored for more than three sessions
-
Ask they chef to describe the method of preparing veal Milanese, is it described as per the spec sheet?
Bruschetta
-
Prepared per shift and held at room temperature?
-
Taste the mix, is the texture correct, seasoning levels correct and the tomatoes drained as per recipe?
Pasta
-
Is al dente and cooked in seasoned water?
-
Enter corrective actions:
Spec questions
-
How many slices should you get from a ciabatta? (14)
-
How many slices should you get from a goats cheese log? (22)
Delivery
-
Veal served golden brown? Not over cooked, brown and dry
-
Plate warmer in use, therefore hot food on hot plates, cold food on cold plates?
-
Food appears as spec, take at least three photos?
-
Buratta
-
Veal Milanese
-
Third dish:
Serve Better, Sell More
-
Can the server, without hesitation, tell you the specials of the day?
-
What were the specials?
-
Ask the server to describe three dishes
-
Did the server confidently describe the dishes, without hesitation?
-
Did the server talk about the provenance of the ingredients?
-
Observe the server on three random orders, did the server do the above?
-
Face time and food first happened on shift?
Marketing Standards
-
Correct Point of Sale on display
-
Accurate and up-to date local marketing plan on display and being followed?
-
All menus clean and presented as new?