Style Turndown Q-CP

• Talent Names

• Conducted on

  Date

• Prepared by

• Evening service is provided automatically

  Yes

  No

  N/A

• "Evening service is provided in a timely, convenient and discreet manner so that the guest does not feel disturbed - 18:00-2130"

  Yes

  No

  N/A

• "During evening service, an effort is made to set an appropriate atmosphere"

  Yes

  No

  N/A

• "Did the employee knock on the door/ring the doorbell and if required wait 10 seconds, and then knock on the door/ring the doorbell again and announce their department before asking to enter the room?"

  Yes

  No

  N/A

• " If a 'privacy' sign/light was present was a calling card/door knob card left under/on the door or a silent message/digital communication left on the telephone?"

  Yes

  No

  N/A

• "During evening service, bedding is neatly prepared. If decorative items are removed, they are discreetly stored"

  Yes

  No

  N/A

• "During evening service, clothing left around the room is neatly folded or draped and left within immediate guest view"

  Yes

  No

  N/A

• " Were any used glasses or room service soiled plates and cutlery removed from room and replaced (where required)?"

  Yes

  No

  N/A

• "During evening service, shoes left out in the room are paired and neatly placed near where the guest had left them, out of high traffic area"

  Yes

  No

  N/A

• Was the television remote control placed on bedside table?

  Yes

  No

  N/A

• " Was the used stationery and other amenities (e.g. tea/coffee)replenished where required (i.e. when all of one type of stationery/amenity was missing)?"

  Yes

  No

  N/A

• "The bedroom is tidied, with significant debris removed from floors and furnishings; <br> wastebaskets are emptied and reading<br>materials are straightened"

  Yes

  No

  N/A

• "During evening service, the bathroom counter, sink, shower and tub are cleaned"

  Yes

  No

  N/A

• "Bedroom and bathroom amenities are sufficiently supplied to last until the next service"

  Yes

  No

  N/A

• "During evening service, toiletries and cosmetics are neatly arranged"

  Yes

  No

  N/A

• "High quality underliners are used for toiletries on vanity or counter surfaces, but not under items on narrow shelves"

  Yes

  No

  N/A

• All fresh bathroom linens are clean and in excellent condition

  Yes

  No

  N/A

• "If the guest opts into an environmental preference program, their requests are honored"

  Yes

  No

  N/A

• "If a housekeeping evening service attendant is encountered, theyare very polite and professional. Their appearance is consistent<br>with the property style and demonstrates a strong sense ofpersonal care and hygiene"

  Yes

  No

  N/A

Additional Information

• Comment & Percentage