Title Page
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Conducted on 检查日期
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Prepared by 检查人
MOD Report 报告
Lobby 大堂 - 重点检查地点 CRITICAL AREA
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Ensure guest lifts and lift tracks are spectacularly clean and free from debris.<br>确保客用升降机干净整洁,没有杂物。
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Lobby furniture and fixtures are clean, organized and in good condition.<br>大堂家具和硬件清洁,井井有条,状况良好。
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Select 1-2 locations in the public areas to conduct MOD internet checks.<br>在公共区域中选择1-2个位置以进行MOD 网络检查。
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Meet and greet all Platinum and Gold member arrivals.<br>迎接所有精英白金和黄金会员到店。
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Conduct at least one check-in or check-out service based on BSA.<br>根据BSA至少进行一项入住或退房服务检查。
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Engage the guest and manage queues during heavy check-in/out periods.<br>在繁忙的入住/退房期间,与客人沟通并管理队列。
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Inspect luggage room and make sure guest luggage secured.<br>检查行李室并确保客人的行李安全。
Fitness Center/Pool Areas 健身房/泳池 - 重点检查地点 CRITICAL AREA
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Gym is clean, trash bins cleared and sanitizer pump is visible and ready for guest use.<br>健身房干净,垃圾箱清理干净,并且可以看到消毒物品,随时可以使用。
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Music, lighting, scent and internet are in excellent working order.<br>音乐、灯光、香薰和网络都处于良好可用的状态。
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Sound system and TV are working in the gym.<br>健身房的音响系统和电视良好可用。
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Locker room is clean and guest ready.<br>更衣室干净,客人随时可用。
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Pool is clean and free from algae and debris.<br>游泳池干净,没有藻类和杂物。
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Pool area is clean and towels are neatly displayed on all pool deck chairs.<br>泳池区干净,所有泳池躺椅上都整洁地摆着毛巾。
Meeting Rooms 会议室
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Digital Signage is updated with accurate information based of Daily Events sheet.<br>电子显示屏已更新准确的会议信息。
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Music, Lighting, scent and internet are in excellent working order. Foyer area is clean.<br>音乐、灯光、香薰和网络都处于良好可用的状态。 会议接待区域干净。
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Restrooms are clean, odor free, trash bins are emptied, supplies replenished and toilets flushing properly.<br>洗手间干净,无异味,垃圾箱清空,补给了用品并确保厕所可以正常冲洗。
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Air-conditioning and Lights are off in all function rooms not in use.<br>所有不使用的多功能厅的空调和灯都保持关闭。
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Report any meeting room doors that are not locked.<br>报告所有未上锁的会议室门。
Restaurants and Outlets 餐厅
Social 秀餐饮
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Ensure service is prompt at all restaurants/outlets. Music, lighting, scent and internet are in excellent working order.<br>确保在所有餐厅及时提供服务。 音乐、灯光、香薰和网络都处于良好可用的状态。
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Check if there are any Elite members or VIPs dining in the outlets. Ensure the Members Dine More discount benefit is accorded.<br>检查是否有会员或贵宾用餐。 确保会员用餐获得更多折扣。
Ming Xuan 铭轩
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Ensure service is prompt at all restaurants/outlets. Music, lighting, scent and internet are in excellent working order.<br>确保在所有餐厅及时提供服务。 音乐、灯光、香薰和网络都处于良好可用的状态。
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Check if there are any Elite members or VIPs dining in the outlets. Ensure the Members Dine More discount benefit is accorded.<br>检查是否有会员或贵宾用餐。 确保会员用餐获得更多折扣。
Driftwood 宴悦
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Ensure service is prompt at all restaurants/outlets. Music, lighting, scent and internet are in excellent working order.<br>确保在所有餐厅及时提供服务。 音乐、灯光、香薰和网络都处于良好可用的状态。
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Check if there are any Elite members or VIPs dining in the outlets. Ensure the Members Dine More discount benefit is accorded.<br>检查是否有会员或贵宾用餐。 确保会员用餐获得更多折扣。
Drawing Room 闲逸廊
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Ensure service is prompt at all restaurants/outlets. Music, lighting, scent and internet are in excellent working order.<br>确保在所有餐厅及时提供服务。 音乐、灯光、香薰和网络都处于良好可用的状态。
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Check if there are any Elite members or VIPs dining in the outlets. Ensure the Members Dine More discount benefit is accorded.<br>检查是否有会员或贵宾用餐。 确保会员用餐获得更多折扣。
Back of House (BOH) 后区
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Hallways are clean and tidy from debris.<br>走廊干净整洁,没有杂物。
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Light fixtures are working properly. Report and defects to Engineering.<br>灯具工作正常,向工程报告和缺陷。
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Ensure associate locker rooms are clean and tidy. Remove any shoes or belongings that are placed on the top of lockers.<br>确保员工更衣室干净整洁。 移除放在储物柜顶部的所有鞋子或物品。
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Greet associates at the Laundry room. Ensure the temperature is appropriate for the working environment.<br>跟洗衣房员工打招呼。 确保温度适合工作环境。
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Loading dock is clean and cleared of all deliveries.<br>确保收货平台是干净的,并且清除了所有货物。
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Check in with Loss Prevention team to ensure all incidents are closed and any abnormalities are briefed to the MOD.<br>与防损部联系,以确保所有事件均已处理,并将任何异常情况告知 MOD。
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Associate cafeteria and uniform room are operating in accordance to the service hours.<br>员工餐厅和制服房按服务时间运营。
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Ensure service lifts and tracks are spectacularly clean and free from debris.<br>确保服务电梯干净并且没有杂物。
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Shift handover to next MOD.<br>交接给下一位 MOD。