Title Page
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Premise Name
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Location
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Conducted on
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Inspected by
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Manager On Duty
Exterior
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Host station is clean and tidy.
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Customers are hospitably greeted as they walk into the Store either by a host, manager or a team member at the front host area.
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Tv's are on and tuned to the correct channels.
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Exterior lighting and signage is operational, clean and in good repair
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Windows and doors are clean.
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Marketing boards are clean and organized.
Staff Grooming
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Mask is worn at all time (Include Kitchen)
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Standards: Clean, Name tag legible, Properly placed on uniform
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Food safety certificate is available (Include Kitchen)
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Hair of employees is properly confined (Kitchen Staff)
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Employees in good health with no open cuts or sores
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Clothing and personal items are stored away from products and keep in a proper manner (Kitchen and Lobby)
Lobby
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First impression of Store looks, feels and smells fresh. No overpowering odors or cleanliness issues
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Cashier area Neat and tidy
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Are guest greeted and shown to tables to a consistent standard?
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Slogan is according to brand image
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Tables and chairs are organized, clean and in good condition.
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Lobby floor is clean and well maintained
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Baby chairs are accessible and clean
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Music set to appropriate volume
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Walls, ceilings and windows clean. Well maintained and in good condition
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Adequate lighting and ventilation provided throughout the facility
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Ceilings and high vents are clean and dust-free
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Manager presence is in the dining room for majority of the shift/busy times
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Team members appear happy, smiling and genuinely interested in taking care of guests
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Is the playground area clean and well maintained? (Parkway Parade)
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On leaving the restaurant are guests being thanked?
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Is anything presented to the customer on departure to encourage their return (e.g. loyalty scheme, special offer voucher, reward for providing email address)?
Main Kitchen
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Hairnet is worn and hair is compounded
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Handwash sink is equipped with soap
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Floors are clean, dry and in good condition
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Is the preparation area and equipment clean and well maintained?
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Counters and work surfaces are clean (including under-sides, legs)
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Walls and ceilings are clean and in good repair
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Exhaust and panels are clean, in good condition and properly in place
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Ansul caps are present and in place
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All lighting is operational and correct level for time of day
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All work stations are clean and organized
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Floor drains are clean
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Fire suppression not expired.
Dry Storage Area
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All items are above floor Level
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Are all packed items within the expired date?
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Are the storage floor free of debris?
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Products are arranged in FIFO sequence?
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Are the storage items being properly labelled?
Walk-in and Refrigeration
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Walk-in floor is clean and dry
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Walls and ceilings are clean and in good repair
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All shelving is clean and organized
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All items are stored 6" off the floor
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Fridge are clean and in good working condition
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Ready to eat foods are stored above raw foods
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All prepped foods are properly labeled and within expiration
Pest Control
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Is the restaurant free of any rodent, insect and pest activity?
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Working with a licensed pest control company.
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Last Pest control date
Manager
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App, websites and delivery menus are up to date with current pictures, and special offers.
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Is the cleaning calendar being utilized as intended on a daily basis?
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Office is clean & tidy
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IT systems are up to date with brand standards
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Purchases in sync with business volume
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Does the team know what today sales target is?
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Are travel paths being completed every 15 minutes?
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Restaurant is a learning environment.
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Signed off by
