Title Page

  • Site conducted

  • Conducted on

  • Prepared by

  • Team on site

Daily Picture

  • Freezer

  • Serveover

  • Dariy Wall

  • Bread Display

  • Till Point

  • Traded

  • Windows

  • Shelf Talkers

  • Strut Cards

  • Ticketing

  • Meal Deals

Everyday Focus

Sales Focus

  • Sales plan/drive in-store

  • Sales & Waste Review

Daily Focus

  • Daily coffee timings complete

  • Daily Action Sheet

  • Cleaning planned and HAACP files updated

  • E-mail accounts checked & responded to

  • Voicemail checked and returns completed

  • Dixies Cleaned & Labels Removed

Team training

  • Sales Training

  • Product Knowledge Training

  • Customer Service Training

Costa

  • Requisition close off 11am

  • Req orders printed

  • Traded & TBP stock accepted on Costa

  • Traded Orders printed

Daily Cash Review

  • Costa financial reports reviewed

  • EOD cash reviewed and correct

  • Accounts and RASM emailed on errors or adjustments

  • Weekly coin repay and pay out category correct, note on Cash Handling sheet V:\RETAIL KPI's\Cash Handling\2024

  • Daily GSLS sheet updated & correct

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