Team Member Performance Optimization

• Candidate Name

• Candidate Position

• Discussion held by

• Location
  Address

Address the key tasks in each job area as described in the job profile

• Financial Results: Achieve turnover targets

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Operations: Management of store, merchandising, & housekeeping standards

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Customer Focus: Deliver Awesome Retail Experiences

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Innovation: Drive continuous improvement & growth

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

EQ - Emotional Intelligence

• Resilience

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Promote the Values

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Personal effectiveness

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

Thinking & Innovation

• Sound Decision making

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Change Adaptability

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

Results Orientation

• Implements Action

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Planning, Organizing and Controlling

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

Relationship/ Collaboration

• Engagement skills

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Build relationships and networks

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Customer centeredness

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

Inspirational Leadership

• Leading individual growth/performance

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Leading Change

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A

• Time and Attendance

  Select Consistently exceeds contracted expectations Achieve and at times exceeds contracted expectations Achieve contracted expectations Occasionally meets contracted expectations Consistently does not meet contracted expectations N/A

  • Consistently exceeds contracted expectations
  • Achieve and at times exceeds contracted expectations
  • Achieve contracted expectations
  • Occasionally meets contracted expectations
  • Consistently does not meet contracted expectations
  • N/A