Information
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Document No.
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Conducted on
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Service user
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Staff member
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Are you happy with the care you are receiving?
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Comments
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Do you care staff arrive on time
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Comments
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Are you informed if a member of staff is running late
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Comments
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Would you contact the office to inform us if a carer is or was late to a call
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Comments
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Do your staff wear uniform or are they appropriately dressed
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Comments
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If you receive personal care does the member of staff wear PPE (gloves and aprons)
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Comments
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Do you feel that you are treated with dignity and respect
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Comments
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Do you feel you can contact the office if you have a concern? And do you feel confident that it gets dealt with?
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Comments
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Are there any extra services or assistance we could provide for you
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Additional comments/information
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