Information
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
Lock the Warehouse
-
Review Warehouse standards, is there evidence of stock segregation making the count easy? Can damages be found in the yard and warehouse? Review housekeeping and recycling bags - is the store using effectively and can stock be found in recycling bags that has not been written off?
-
Review direct suppliers invoices. Do they show evidence of having been checked on arrival? Have the shortages / damages been recorded and SDN'S completed. Is store following the correct IW receiving process? Review all DRL'S for the past week.
Lock the Shopfloor
-
Review past 4 weeks counts, are all counts completed as per the current count cycle and have the 5% Mgt checks been completed? Check that the past 4 weeks refund checks that have completed on a Saturday and Sunday.
-
Have Gap walks adjustments been made? Review the past 2 weeks using the stock adjustment report.
-
Is the company damages process been completed with evidence of phased weekly reductions. Observe damages culture within the store.
-
Is dated stock within the store managed and rotated? Spot check Building Materials, Cutting Discs, Tiling Adhesive. Any evidence or poor stock rotation will fail this point.
-
Stock Protection - Spot check tagging & defensive merchandising against stores RISK rating.
-
Conduct a 50 label SEL check in the store. 0-3 labels is a pass, 4+ is a fail.
Lock the Tills
-
Have all "Click & Collect" orders been managed by the store and dispatched? Any orders more than a week old with no commentary is not acceptable.
-
Are the store aware of current scanning performance & has appropriate action been taken? Store should be 94% as a minimum. The target is 98%
Lock the Processes
-
Is ODAS up to date and controlled by the store? Review items in invoice matching, held and I.B.T's. Is there excessive amounts of invoices not matching? Store should have no outstanding invoices more than 2 weeks old without any commentary. Any items in held MUST have commentary and store needs to show evidence that they have been actively trying to resolve with the supplier.
-
Review the Non Sock Delete report and look To Order Kitchens / Bathrooms stock levels, conduct a random check of stock, review with store the last date of HDC collection and confirm if store has actioned a cleanse post collection. The only stock that should be on the system is stock returned since the last collection and stock not fit to return. This stock must be on the shop floor and priced to clear.
-
Review P&L variable cost spend YTD & transaction report. Are store controls in place? P&L queries - review previous month's queries and store follow up. Is company process being followed.
-
Is the store following the re-code process for daily banking variances?
-
Wages - Is store under spent on total wages for the previous period? Review forecasting accuracy for the previous month, store should be no more than £100 adrift on average for each week. Has the store aligned with the ideal rotas and break deployment? Review stores 13 week average cost for the previous period. Evidence in place that the Manager has as plan to reduce further exposure. All these points must be correct to pass this measure,
-
Review Profit Erosion report and YTD Shrinkage report, is store over / under budget for past 4 weeks? Comment on trend and YTD performance.
-
Price Leakage report - Is store under budget for previous period? Understand rationale for spend.
-
Check previous weeks price violation reports and spot check corrective action on labeling has been completed
-
Live stock loss plan in place and visible. Store teams fully aware of actions. Leadership teams aware of highest category losses and current shrinkage performance.
-
Gainshare - how are the store team keeping his alive?. Are colleagues aware of the stores performance?
