Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Lock the Warehouse
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Is stock well segregated in the yard and warehouse to aid in accurate count?
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Is there evidence of a good damage culture in the yard and warehouse?. Do both areas look well controlled with only clean stock in both locations?
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Can all the FLT drivers / nominated colleagues discuss their license to receive
Lock the Shopfloor
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Are damages on the sales floor reduced to clear. Is the store using the guide of 25% / 50% / 75% to aid clearance of damages.
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Are the gap walks completed daily and are there adjustments made on the back of findings.
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Complete a 50 SEL check. Does the store have 3 or less incorrect prices ?
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Is there evidence of dated stock around that has not been rotated. ? Check building aisle - (Plaster , cement , Sika Waterproofers and cutting discs
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Is the store Wrong Price On Shelf trend below £50 on average over the previous 4 weeks
Lock the Front
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Can the colleagues operating the till discuss their license to serve
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Are the QOD and C&C managed closely? Are the collections / deliveries cleared down and dispatched correctly. Is there a process in place to ensure no orders become overdue unchallenged.
Lock the Process
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Has the store counted all planned counts over the last 4 weeks as per count schedule ? Is there evidence of the store having a plan to catch up counts not complete including a ROM / RD authorisation to suspend the count.
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Is there evidence of a thorough 5% check being actioned on all counts.
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Does the ODAS appear to be well controlled? Are all invoices and IBT's recent with evidence of action on any longer standing / held Issues
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Do the stores K&B returns appear well managed and controlled? Check code 30 process, quality, volume and accuracy of stock on hand
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Can the store articulate where to find the shrinkage toolkits?. Are they aware of the tools available to help them with their shrinkage controls.
Leadership
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Can the store articulate what is available in the shrinkage toolkit. Is there evidence of use of the full toolkit (Loss pack, tagging guide, Cost leadership drive, Coaching cards etc) ?
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Is there a robust shrinkage action plan in place that is engaging to the store plan.
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Do colleagues display the behaviours of / understand the shrinkage action plan ?
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Does the leadership team use the gainshare when communicating cost controls through colleague population ?.