Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Staffing
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Is the migrant worker compliance email in the staff folder?
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Is there a log of nurse PIN numbers and expiration dates?
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Is there a log of visa expiration dates?
Training
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Has the CQC eLearning been completed by all staff
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Has fire training been completed
Supervision and appraisal
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Have reviews been completed?
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Is there a timetable for reviews on each unit?
Management of hours
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Are holidays booked and spread equally throughout the year?
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Are jobs advertised on Facebook?
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Is the SMS service set up and operational?
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Is sickness being managed appropriately?
Clinical
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What % of care plans have been completed
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Has the Quality Matrix been reviewed with comments?
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Have the nurses portfolios been implemented? Is training up to date?
Management
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Do staff understand Duty of Candour?
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Are Home Manager Briefings displayed?
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Is Complaint poster and literature displayed and available?
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Is the Statement of Purpose complete?
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Has the HM had a conversation with Hairdressers, chiropodist etc regarding new agreements and contracts signed?
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Is the Performance Board in operation?
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Is the diary in use?
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Is the GPS plan alive and used?
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Is the on call rota displayed and up to date?
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Is the Customer Survey action plan in place and has it been shared with the team?
Maintenance / H & S
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Has the General Risk Assessment been implemented?
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Is archiving up to date? Use Restore?
Contingency Planning
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Do staff understand what to do in the event of a fire?
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Has there been a Fire Exercise?
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Has the plan been updated and do staff know it's location?