Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Section 1 - Spot check details

  • Select date

  • Employee Name

  • Scheduled start time

  • Did the carer start on time

  • Scheduled visit duration

  • Comments:

  • Was the visit performed Over Time, Under Time or within 7 minutes of Actual Time.

Section 2 - Appearance

  • Identity badge on show

  • Appropriate footwear worn

  • Wearing ACS uniform

  • Jewellery worn meets with ACS standards/policy

Section 3 - Personal protective equipment

  • Gloves available

  • Gloves used

  • Aprons available

  • Aprons used

  • Hand gel available

  • Hand gel used

  • Protective arm sleeves available

  • Protective arm sleeves used

Section 4 Pre-work checks

  • Logged into Care Manager Mobile

  • Care plan reviewed

  • Risk assessment reviewed

  • Latest progress notes read

Section 5 - Moving & handling technique (where provided)

  • All moves performed in an appropriate and safe manner

  • Hoist used in an appropriate and safe manner

  • Moving and handling equipment used where required<br>i.e. slide sheets/banana board/stand aids

Section 6 - Task performance (personal care, where provided)

  • All personal care is performed to meet the objectives outlined in the client's care plan

  • All personal care performed meets the company quality standards

Care plan objectives - all objectives outlined in the care plan met

  • All other tasks are performed as required to meet the objectives out-lined in the client's care plan

Section 7 - Approach to client/work

  • Employee displays a positive attitude and approach

  • Employee seeks to maintain the client's dignity and respect

Section 8 - Communication

  • Employee uses appropriate language and tone

  • Content and topic of conversation is appropriate and professionalism is maintaned

Section 9 - Record keeping

  • Progress sheet appropriately and legibly updated

Section 9a - Administration of medication

Section 10 - Company & Client Confidentiality

  • Has the carer followed the ACS policy on Company and Client Confidentiality

  • Is medication administered during the visit (if yes, please complete a Medication Competency Record)

Section 11 - Waste disposal

  • Waste disposed of appropriately (gloves, aprons, pads, etc)

Outcome:

  • Has the spot check been satisfactory

  • Employee feedback provided:

  • Improvements/Training needs identified (bullet point areas where additional training is required/when it will take place/method of delivery

  • Improvements/training identified

  • Employee signature

  • Spot checkers signature

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