Twi-light 121

• Conducted on

  Date

• Prepared by

• Name of colleague

Leadership

• You can describe how your daily planning contributes to the business plan and the improvement of the store and your departments performance. you have, use and can describe the benefits of your diary.

  Can describe benefit and has a diary

  Some use but no real plan or goal.

  No diary or planning evident

• You can describe how your PDP is progressing and how it will improve your leadership.

  PDP is a working document.

  PDP but no review of it.

  No PDP or can not articulate progress

• You can describe which of the 5 Leadership Skills are you working on and can your team articulate this?

  can demonstrate skill

  Team unaware and not clear

  no skill

• CRITICAL - Any member of your team can articulate the way their department is performing on Sales, Waste and Shrink and what your plan is to improve this. One Team Leader (if applicable) and one colleague will be spoken to.

  Yes

  No

  N/A

Standards

• Your department is always clean and free from dirty shelves and damaged stripping.

  Very good standard

  Some issues but clean

  unacceptable standards

• There are no missing or incorrect SEL's on the department. Spot check 3 Random MOD's. One error is non-compliance.

  All correct

  some missing but generally ok

  unacceptable

• All promotion ends and trade driving locations are full and have the correct POS in place.

  Yes

  No

  N/A

• All your team are wearing the correct uniform and are presentable to the highest standards. All Departments will be reviewed.

  Yes

  No

  N/A

• CRITICAL - You work the backstock 100% first every night and there are under 10 in stores for the whole trading operation. <br>

  Yes

  No

  N/A

People

• You have a weekly Service Huddle with your team.

  Yes

  No

  N/A

• Your holidays are to target and your holiday booking diary is completed 100%.

  Yes

  No

  N/A

• Your department has the correct manning and any over or under hours has a plan to resolve. Your heat map and Ideal Schedules information is understood.

  Correct Hours and Ideal known

  Some variance.

  No knowledge or plan

• CRITICAL - You have completed all the required Inspiring Great Performance Reviews as per the plan.

  Yes

  No

  N/A

• CRITICAL - You have NO out of process SYA issues and you can describe the top 3 (worst) attendance colleagues for your department.

  Yes

  No

  N/A

Training & Development

• You have a succession plan and your plan shows future growth of your team. You require one options candidate or team leader back fill per dept.

  Yes

  No

  N/A

• You have a 4 week development plan for skill or leadership aspects for your team or department. Your team can articulate this plan and the part they play. Focus on the WHY not the WHAT.

  Yes

  No

  N/A

• CRITICAL - Your legal and department training is completely up to date and signed off.

  Yes

  No

  N/A

Key Operational Accountabilities -ALL CRITICALL

• Your depts have achieved their sales targets and you have an active trade plan for your areas. You can articulate the gap between actual and target sales and you know your dept L4L%.

  Yes

  No

  N/A

• You have delivered your Shrink loss accountability for last week. You have a lockdown plan and can describe your Stock Loss Dashboard.

  Yes

  No

  N/A

• You have completed a minimum of 5 searches last week.

  Yes

  No

  N/A

• Have you delivered your waste accountability for last week and there is never anything left to deal with from your shift.

  Yes

  No

  N/A

• You have no next steps outstanding from any Audit and you can articulate your performance on any remaining Audits.

  Yes

  No

  N/A

AOB