Information
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Direccion De Servicio Y Venta A Clientes
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VOLARIS Service Level Agreement (SLA) - USA
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Audit No.
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Station
- AUS
- CLT
- CVG
- DEN
- DFW
- EWR
- FAT
- IAD
- IAH
- IND
- JFK
- LAS
- LAX
- MCO
- MDW
- MIA
- MKE
- OAK
- ONT
- ORD
- PDX
- PHX
- RNO
- SAT
- SEA
- SFO
- SJC
- SJU
- SMF
- Other
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Specify Station
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Assistant Company
- Aircraft Service International Group (ASIG)
- Airport Terminal Services
- Aviation Port Services
- CAS Consolidated Aviation Services
- DAL Global Services, LLC (DGS)
- Dnata
- Flight Services & Systems, Inc
- Matrix Aviation Services Inc
- Servisair
- Swissport international ltd
- Other, Specify
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Assistan Company
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Prepared by
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Conducted on
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Flight Number VOI
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ACFT Registration
- XA-VOA
- XA-VOB
- XA-VOC
- XA-VOD
- XA-VOE
- XA-VOI
- XA-VOK
- XA-VOL
- XA-VOM
- XA-VOV
- XA-VOW
- XA-VOY
- XA-VOZ
- XA-VRA
- XA-VRB
- XA-VRC
- XA-VRD
- N501VL
- N503VL
- N504VL
- N505VL
- N506VL
- N507VL
- N508VL
- N509VL
- N510VL
- N511VL
- N512VL
- N513VL
- N514VL
- N515VL
- N517VL
- N518VL
- N519VL
- N520VL
- N521VL
- N522VL
- N523VL
- N524VL
- N525VL
- N526VL
- N527VL
- N528VL
- N529VL
- N530VL
- N531VL
- N532VL
- N534VL
- N535VL
- XA-VLB
- XA-VLC
- XA-VLD
- XA-VLE
- XA-VLF
- XA-VLH
- XA-VLJ
- XA-VLK
- XA-VLL
- XA-VLM
- XA-VLN
- XA-VLO
- XA-VLP
- XA-VLQ
- XA-VLR
- XA-VLS
- XA-VLT
- XA-VLU
- XA-VLV
- XA-VLW
- XA-VLX
- XA-VLY
- XA-VLZ
- Other
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Specify ACFT Registration
1.1 MANAGEMENT OF RAMP (Grond Handling Services)
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1. Time start baggage band terminal building of the first part, after chocking.<br>Airports Type A. Goal 15 min.<br>
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2. Time of the last piece of luggage, after chocking. Goal 20 min.
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3. Leader Briefing with Ramp (USOM 4.2 Item 1). ETA - 18 min
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4. Aircraft Loading Instructions available and signed ETA - 15 min
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5. Clear area of ground support equipment and FOD (USOM 4.2 Item 1) (USOM 04.05 pag 29) (USOM 04.14) ETA - 10 min
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6. Sufficient equipment as agreed (section 1.2 Equipment) ETA -10 min
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7. Container FOD, extinguishers, chocks and at least 12 safety cones (USOM 4.20 pag.125) (USOM 4.5 pag28 Item 2) ETA -10 min
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8. Personal for positioning maneuvers (Leading Man and 2 Wing Walkers) and staff to unloading and loading aircraft and cleaning. (USOM 4.16 pag.99) (USOM 4.2 item 2) ETA - 5 min
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9. Connection GPU (where applicable) (USOM 4.6 pag.30) (USOM 4.5 Pag29 item 3). ETA 0 min
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10. Chocks and cones in position (USOM 4.5 pag28). Beacon Off
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11. Cargo doors open. Beacon Off + 1 min
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12. Equipment positioning ramp (2 brake tested) (USOM 4.15 item 7) (USOM 4.1 pag 1,2 and 3). Beacon Off + 2 min
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13. Cleaning cabin must be completed
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For Transit flights. ETD - 20 min
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For flights originating). ETD - 60 min
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For Transit flight. ETD - 4 min
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For Flight originating. ETD - 10 min
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14. Ground support equipment available and operating for Push Back. ETD - 10 min
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15. Aircraft loaded and closed
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16. Push Back and tow bar in position. ETD - 10 min
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17. Two wing walker ready support the push back maneuver (USOM 4.3 pag 9 first bullet). ETD - 5 min
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18. Chocks, safety cones, equipment and non-essential personnel outside the circle of security. (MOT 04.11 Item 4) (USOM 4.2 item 4). ETD - 4 min
1.2. EQUIPMENT (A320 Family)
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1. Conveyor Belt. Qty 2
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2. Baggage Tractor. Qty 2
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3. Paymover. Qty 1
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4. Tow Bar. Qty 1<br>In case of Towbarless select N/A
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5. Flashlights signalmen. Qty 6
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6. Safety cones. Qty 12
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7. Stairs Service. Qty 1
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8. Boarding Ladders (a requirement). Qty 2
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9. Potable Water. Qty 1
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10. Wastewater Service Bathrooms. Qty 1
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11. GPU 90 KVA's (a requirement). Qty 1
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12. ASU (a requirement). Qty 1
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13. Chocks (all trains, forward and back of the rim). Qty 6
1.3. PERSONAL Description of Functions Ramp (A320 Family)
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1. Ramp Operations Advisory (AOR) (Operations Officer Ramp). Qty 1
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2. Ramp Supervisor. Qty 1
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3. Ramp operator. Qty 1
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4. Ramp Agent. Qty 5
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5. Customer Service Leader . Qty 1
Audit Comments
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Assistant Company Supervisor on Charge of Flight:
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Sign
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Assistant Company comments
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Additionals Photos
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