Information
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Store Number
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Week No.
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Region Manager
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Branch Manager
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Prepared by
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Signed as accurate as per dashboard
Weekly Loss KPI's Performance
Overview
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We're all Weekly Loss KPI's achieved?
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Was the Weekly Loss Summary received?
Stock Loss
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Was weekly stock loss target achieved and what was the result?
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Are we below yearly stock loss target and what is the current result?
Write Off
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Was store compliant on Write Off's?
Stock Compliance
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Was 100% weekly PI compliance achieved and if not what why?
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Was 95% Scanning rates achieved, if not why?
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Was nil unacknowledged GA's achieved, if not what is the value and why?
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Was nil SALT issues achieved, if not what is the value and why?
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Was 95% stock file accuracy achieved and if not why?
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Is there any Branch Stock at risk, if so why?
Money Loss
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Was weekly cash loss target achieved and what was the result?
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Are we below yearly cash loss target, and what was the result?
Money Compliance
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Is total cash at risk compliant and what was the result?
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Is banking at risk, if so how much and why?
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Are tills at risk, if so how much and why?
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Is credit at risk, if so how much and why?
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Is plastic at risk, if so how much?
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Have 7 safe balances been achieved, if not how many and why?
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Are till sessions at risk, if so how much and why?
The Details
Stock Loss
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What were the top 5 loss PLG's?
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What were the top 5 gain PLG's?
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Are all counts complete with location sheets attached and front sheet with full investigation signed by a manager?
Write Off's
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What are the reasons for the write off's?
Stock Compliance
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Have faulty products and recalls been actioned?
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Which colleagues achieved below 95% scanning rates?
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Are there any customer repairs at risk?
Money Compliance
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Have Cerberus challenges been investigated and emailed to Branch Compliance and Management?
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Are there any customer cards outstanding to be returned?
Weekly Store Process Compliance
Security Management
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Has Weekly Security Matrix been completed?
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Has Daily Security Checklist been completed and signed by manager?
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What are the next steps on the Daily Security Checklist?
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Has Key log been signed and investigated?
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Have visitor search logs been signed or investigated?
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Were locker searches carried out last week?
Standards
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Are PSP's to plan (spot check 1 new and 1 old)?
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Has Weekly Ticket Accuracy been completed?
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Are Customer Journey's tidy, relevant and up to date?
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Have Weekly Out of Stocks been communicated?
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Are Warehouse Standards clean and tidy?
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Are there stock items in the warehouse that could be replenished?
Administration
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Have daily envelopes been completed and non-compliance fed back to management (spot check 2 for the week)?
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Have Heathrow Returns been updated and emailed to Rosa?
Period Store Process Compliance
Security Management
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Complete Period PSA Tool
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Complete Period Security Matrix
Security Management
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Complete Period Loss Summary
Standards
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Has the Promo Plan been actioned?
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Has the Promo Plan been checked for acuracy?
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Have Promo Plan challenges been fedback on medics?
