Information

  • Store Number
  • Week No.

  • Region Manager

  • Branch Manager

  • Prepared by

  • Signed as accurate as per dashboard

Weekly Loss KPI's

General

  • We're all Weekly Loss KPI's achieved?

  • Was the Weekly Loss Summary received?

  • Were Cerberus investigations emailed out to Branch Compliance and Management?

Stock Loss

  • Was weekly stock loss target achieved and what was the result?

  • Are we below yearly stock loss target and what is the current result?

Write Off

  • Was store compliant on Write Off's, if not why?

Stock Compliance

  • Was 100% weekly PI compliance achieved and if not what why?

  • Was 95% Scanning rates achieved, if not why?

  • Was nil unacknowledged GA's achieved, if not what is the value and why?

  • Was nil SALT issues achieved, if not what is the value and why?

  • Was 95% stock file accuracy achieved and if not why?

  • Is there any Branch Stock at risk, if so why?

Money Loss

  • Was weekly cash loss target achieved and what was the result?

  • Are we below yearly cash loss target, and what was the result?

Money Compliance

  • Is total cash at risk compliant and what was the result?

  • Is banking at risk, if so how much and why?

  • Are tills at risk, if so how much and why?

  • Is credit at risk, if so how much and why?

  • Is plastic at risk, if so how much?

  • Have 7 safe balances been achieved, if not how many and why?

  • Are till sessions at risk, if so how much and why?

Extra Information

Stock Loss

  • What were the top 5 loss PLG's?

  • What were the top 5 gain PLG's?

  • Are all counts complete with location sheets attached and front sheet with full investigation?

Write Off's

  • What are the reasons for the write off's?

Stock Compliance

  • Have faulty products and recalls been actioned?

  • Which colleagues achieved below 95% scanning rates?

  • Are there any customer repairs at risk?

Money Compliance

  • Are there any customer cards outstanding to be returned?

Weekly Compliance

Security Management

  • Has Weekly Security Matrix been completed?

  • Has Weekly Security Checklist been completed and signed by manager?

  • What are the next steps on Weekly Security Checklist?

  • Has Key log been signed and investigated?

  • Have visitor search logs been signed or investigated?

  • Were locker searches carried out last week?

Standards

  • Has Promo Plan been actioned with feedback on medics?

  • Are PSP's to plan (spot check 1 new and 1 old)?

  • Has Weekly Ticket Accuracy been completed?

  • Are Customer Journey's tidy, relevant and up to date?

  • Have Weekly Out of Stocks been communicated?

  • Are Warehouse Standards clean and tidy?

  • Are there stock items in the warehouse that could be replenished?

Administration

  • Have daily envelopes been completed and non-compliance fed back to management (spot check 2 for the week)?

  • Have Heathrow Returns been updated and emailed to Rosa?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.