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OPERATIONS QUALITY CHECK
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Use this Operations Quality Check to verify your restaurant is serving a HIGH-QUALITY product & maximizing sales through Operational Excellence
A1 STEAK SAUCE
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The 12 oz. clear plastic squeeze bottle of A1 Steak Sauce is labeled with “A1.”
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Opened jug of A1 Steak Sauce is re-sealed, marked with a 30-day discard date, and held under refrigeration
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Opened pouch of A1 Steak Sauce are tightly sealed, marked with a 7-day discard date, & held under refrigeration
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45 oz. of A1 Steak Sauce is spiraled on the top bun of Steakhouse Angus ThickburgerTM builds
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31 oz. of A1 Steak Sauce is spiraled on the top bun of A1 Double Cheeseburger (9:1) builds
BACON
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Bacon is prepared to standard
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Heated Bacon is held for 6-hours at room temperature in a covered 1/3 size pan near the cook’s line OR for 2-hours on a biscuit pan with grate on the overshelf
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Bacon is crisscrossed on the top bun of all Angus Thickburger™ builds
CANADIAN STEAK SEASONING
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Canadian Steak Seasoning is held in a 10 oz. Clear Plastic Shaker with Yellow Lid at the cook’s line
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The shaker of Canadian Steak Seasoning is no more than half-full and is labeled with “Steak.”
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The 10 oz. Shaker with Yellow Lid is only used for Canadian Steak Seasoning (not for Salt/Pepper blend or to salt fries)
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Patties are seasoned over a dedicated orange transfer tray to avoid transferring seasoning to other ingredients on the cook’s line
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1/3 lb. Angus Patties are seasoned with 2-shakes (.10 oz.) of Canadian Steak Seasoning
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9:1 Beef Patties are seasoned with 1-shake (.05 oz.) of Canadian Steak Seasoning
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The dedicated orange transfer tray used for Canadian Steak Seasoning is washed, rinsed, & sanitized every 4-hours
ASSEMBLY & PACKAGING
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All products are packaged to standard
GUEST SERVICE & EXECUTION
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Cashiers are properly trained & have TASTED the new products so they can describe them to Guests
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Cashiers are following standard scripting & RGMs have labeled add-on items onto Scripting Cards as needed
TRAINING MATERIALS
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Nutritionals are available for Team Member reference
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Product Builds Charts are posted at the cook’s line for Team Member reference
PERSON IN CHARGE (Restaurant General Managers, Shift Leaders, Station Leaders)
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Person in Charge knows the sales projections (ADQs) for the new products
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Person in Charge is demonstrating MODEL-COACH-REQUIRE as needed to enforce proper standards & procedures to deliver a HOT, HIGH-QUALITY product to Every Guest, Every Time!
POP POSTING
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POP is posted correctly, in a timely manner, & with correct pricing
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NOTE ANY CORRECTIVE ACTION REQUIRED:
Restaurant Unit #
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Restaurant General Manager Signature
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District Manager/Above Restaurant Leadership Signature
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Date
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Date