Title Page
-
Site conducted
-
Conducted on
-
Prepared by
-
Location
-
1. Offer to retrieve car/transportation and provides an estimated time of pick up. It is acceptable if quote is non-specific (immediately, I’ll be right up)
-
2. Informs guest if there will be more than a 5-minute delay with luggage pick-up.
-
3. Welcome ambassador arrives in a timely fashion. If quote is non-specific, pick-up must be within 10 minutes of call
-
4. It is Acceptable if follow up call is made to advise new arrival time.
-
5. Arrive in 5 minutes of quoted time
-
6. Welcome ambassador greets guest by name and request permission to enter.
-
7. Welcome ambassador confirms all belongings are collected
-
8. Ask the guest if he/she has all her/his belongings
-
9. Offer to check closet/drawers/safe
-
10. Explain procedure for luggage retrieval or delivery to vehicle (give ticket)
-
Employee Signature:
