Clarissa Pacifico

WROME - Check Out

Internal audit - W Rome

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Use this Template

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Title Page

Site conducted
Conducted on
Prepared by
Location

1. Acknowledge waiting guest
2. Ask guest about satisfaction with stay
3. Ask if any additional charges have been incurred (e.g., lunch, retail)
4. Offer option of reviewing your bill
5. Confirm method of payment
6. Inquire if the guest has a Marriott Bonvoy member number if it is not already in the profile
7. Offer to print folio
8. Extend offer to return
9. Ensure transaction was discreet
10. Guest is informed that e-mail Folio will be sent
11. Front Desk Agent offers transportation assistance
12. Entire check-out transaction excluding time in queue must take less than 5 minutes
Employee Signature:

Clarissa Pacifico

WROME - Check Out

Internal audit - W Rome

Use this Template

Print as PDF

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.