WWHaikou Attendant Vigilance Evaluation 海口狂野水世界服务人员警觉性评估

• Attendant Vigilance Evaluation: 服务人员警觉性评估标准:

• Team Member Name: 姓名:

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Attendant Vigilance Evaluation Criteria

• Name: 姓名:

• Date: 日期:

  Date

• Location: 何地:

• Evaluation completed by: 评估人:

• Attendant displayed attentiveness to the dispatch area (TRIGGER CRITERION) - monitoring riders during loading, dispatching and exit of dispatch area into the ride 服务人员表现出对发车区域的专注（触发条件）监控游客从上浮圈、发车到进入滑道的整个过程

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Attendant consistently screened riders. Enforces rider requirements (TRIGGER CRITERION) 服务人员不断监控游客，迫使游客符合滑行规范（触发条件）

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Attendant consistently used rider instruction spiel (TRIGGER CRITERION) 服务人员不断跟游客讲述滑行规范

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Attendant clearly identifiable and visible and exhibited professional behaviour and demeanour 服务人员处于显眼位置并能够清楚被辨识，并且体现出专业的操作和姿势

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Attendant addressed environmental concerns 服务人员处理环境问题

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Attendant has immediate access to a communication device 服务人员可以快速找到通讯设备

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Attendant performed rider load assist 服务人员协助游客上浮圈

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Attendant exhibited rotation without loss of eye contact 服务人员换班过程中始终注视着游客

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Attendant utlised dispatch equipment/process (light systems/control panels/manual) 服务人员使用发车装置/过程（灯光系统/控制面板/人为信号）

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Attendant effectively managed tower top platform/queue lines 服务人员有效组织好塔台/排队

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Attendant completed the correct rotation procedure (observed the last dispatched riders/tube - ensured the ride was clear before completing rotation) 服务人员完成正确的换班程序（观察最后一个已发车的游客/浮圈—完成换班前确保滑道无人）

  Select Meets Needs Re-Training

  • Meets
  • Needs Re-Training

• Team Member acknowledged and understands evaluation result 员工确认并理解评估结果

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• Supervisor/Area Coordinator Signature

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