Audit

INSTRUCTIONS
Thank you for visiting the competitor and for sharing your experience from a customer and commercial point of view. During the visit please consider the following:
1. Is there anything special, standing out and useful for our business to be aware of?
2. How is your customer experience, the visual standards and availability?
3. Take good quality pictures if possible
4. Share your report by exporting as PDF, Word, Excel or Web Link and email it to CentralOps@wgcl.co.uk

ENTRANCE

Which Centre did you visit?

What was the main feature at the Centre entrance?

Include any relevant and good quality pictures
HORTI

How was the horti experience? Anything particularly inspiring and/ or new including promotions?

Include any relevant and good quality pictures
GARDEN

How was the garden experience? Anything particularly inspiring and/ or new including promotions?

Include any relevant and good quality pictures
FURNITURE & BBQ

How was the furniture & bbq range area? Anything particularly inspiring and/ or new including promotions?

Include any relevant and good quality pictures
INDOOR LEISURE

How was the shop & gift range? Anything particularly inspiring and/ or new including promotions?

Include any relevant and good quality pictures
F&B

How was the F&B experience? What are the current promotions?

Include any relevant and good quality pictures
OVERALL VISUAL STANDARDS/ AVAILABILITY & CUSTOMER EXPERIENCE AND WOW EFFECTS

Please give any additional info you may have to share from this visit. Thank you

Include any relevant and good quality pictures
COMPLETION
Auditor's Signature
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.