YHA Non HIQ Hostel Inspection Form

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Select date

  Date

• Number of guests in house:

General

• Is the Manager able to be contacted 24 hrs?

  Yes

  No

  N/A

• Is a responsible adult in charge at all times?

  Yes

  No

  N/A

• Is there 24-hour access?

  Yes

  No

  N/A

• Is there some wheel chair access?

  Yes

  No

  N/A

• Grade 5 Hostels; Is there wheel chair access to all main facilities?

  Yes

  No

  N/A

• Is there adequate YHA and HI signage to the hostel?

  Yes

  No

  N/A

• Is there adequate YHA and HI signage on the building?

  Yes

  No

  N/A

• Is there a notice board?

  Yes

  No

  N/A

• Additional Information:

• Add media

  Media

Reception

• Is the reception open at appropriate hours? (Please note opening hours)

  Yes

  No

  N/A

• Are out of reception hours contact details displayed?

  Yes

  No

  N/A

• Grade 4 hostels: The hostel reception is open at least 10 hours per day and there is a provision for guests to arrive and check-in or check-out outside these hours.

  Yes

  No

  N/A

• Grade 5 hostels: The reception is open 24 hours

  Yes

  No

  N/A

• Are the opening hours clearly displayed?

  Yes

  No

  N/A

• Is local information available?

  Yes

  No

  N/A

• Are credit card and EFTPOS service available?

  Yes

  No

  N/A

• Grade 5 hostels: Does the hostel use the YHA Travel & Tours Booking system?

  Yes

  No

  N/A

• Are they displaying the orange YHA Travel & Tours Signage?

  Yes

  No

  N/A

• Are bookings made to and received from other hostels by phone?

  Yes

  No

  N/A

• Are bookings made to and received from other hostels by Point to Point?

  Yes

  No

  N/A

• Additional Information

• Add media

  Media

Cleanliness - General

• Are regular pest control measures in place?

  Yes

  No

  N/A

• Is the hostel clean and neat in appearance?

  Yes

  No

  N/A

• Is bedding clean and laundered regularly?

  Yes

  No

  N/A

• Additional Information

• Add media

  Media

Security and Safety

• Is there some form of security for guests’ belongings? e.g. individual lockers near beds?

  Yes

  No

  N/A

• Grade 4 hostels: Do multishare rooms have a locker for each guest?

  Yes

  No

  N/A

• Grade 5 hostels: Is there a locker able to take a full size backpack for each guest in dorms?

  Yes

  No

  N/A

• Is the reception area secure and lockable?

  Yes

  No

  N/A

• Grades 4 hostels: Are there left luggage facilities?

  Yes

  No

  N/A

• Is there extra security available at reception?

  Yes

  No

  N/A

• Is the building generally secure against trespass?

  Yes

  No

  N/A

• Are statutory requirements being met with regard to:

• Registration and health regulations

• Health and Safety

• Fire Protection

• Swimming pool safety

• Hazardous substances

• Are staff trained to deal with emergencies and to recognise risks?

  Yes

  No

  N/A

• Emergency manual sighted?

  Yes

  No

  N/A

• Additional Information

• Add media

  Media

Facilities - General

• Are laundry facilities available? Grade 3 minimum is 1 washing machine/laundry sink + drying facilities

  Yes

  No

  N/A

• Is there sufficient, comfortable common areas for:

• Dining (space for 25% of guests)

• Socialising

• Reading/Writing in peace

• Is the furniture in good condition?

  Excellent

  Fair

  Poor

  Mixed - provide detail

• If there is a pool, are staff trained in resuscitation procedures?

  Yes

  No

  N/A

• Grade 3 hostels: Are some food items available for purchase at the hostel or within 500m?

  Yes

  No

  N/A

• Grade 4 hostels: Are food items available for preparation available to purchase at the hostel within 500m?

  Yes

  No

  N/A

• Grade 5 hostels: Is there an onsite cafe/bar?

  Yes

  No

  N/A

• Does the hostel provide free Wi-Fi?

  Yes

  No

  N/A

• Please give details - is it a hotspot or do guests get a limited amount free before paying or is there free Wi-Fi available all through the hostel?

• Grade 5 hostels: Does the hostel provide high quality Wi-Fi throughout the property?

  Yes

  No

  N/A

• Grade 4 hostels: Is there a public telephone at or within 250 metres of the hostel

  Yes

  No

  N/A

• Grade 5 hostels: Is there a public telephone within the hostel

  Yes

  No

  N/A

• Additional Comments:

• Add media

  Media

Kitchen

• 
  Self Catering Kitchen standards
  • A self catering kitchen conforming to the Building Code of Australia and local regulations equipped with:
   cook tops, refrigerators, dry food storage areas, toasters, sinks for washing up with an adequate supply of hot and cold running water or provision to heat water;
   adequate pots, pans, bowls, and other food preparation equipment; and
   plates, bowls, cups, glasses and cutlery.
  

• Is a well-equipped kitchen available?

  Yes

  No

  N/A

• Are all areas of the kitchen hygienically clean and well maintained?

  Yes

  No

  N/A

• Are there adequate dishwashing facilities?

  Yes

  No

  N/A

• Is there hot and cold running water or provision to heat water

  Yes

  No

  N/A

• Are there adequate work surfaces and utensils?

  Yes

  No

  N/A

• Are the food storage facilities sufficient and hygienic?

  Yes

  No

  N/A

• Are the waste disposal facilities protected against vermin?

  Yes

  No

  N/A

• Does the kitchen conform to Standards requirements? (see note)

  Yes

  No

  N/A

• Additional Comments:

• Add media

  Media

Bathroom/Toilets

• Washing/Toilet facilities
  At least 1 toilet per 12 beds; 1 shower/bath per 10 beds and 1 washbasin per 6 beds, required, provided separately for men and women except that en-suite facilities may be for mixed use. If all bathroom facilities are en-suite then at least one toilet, shower/bath and wash-basin per six beds required.
  • Other than in en-suite facilities, showers and toilets to be in individual cubicles with, at least, a non-see-through shower curtain and a toilet door lockable from the inside.
  Subject to physical limitations of older buildings, at least one toilet and shower wheelchair accessible.
  

• Are all bathroom facilities in good working order?

  Excellent

  Fair

  Poor

  Mixed - provide detail

• Are the bathroom facilities in good condition?

  Excellent

  Fair

  Poor

  Mixed - provide detail

• Are regular disinfectant and germ control strategies in place in the bathrooms?

  Yes

  No

  N/A

• Are there adequate toilets, showers, and basins per bed? (See min. ratios in notes)

  Yes

  No

  N/A

• Are there adequate mirrors in the bathrooms?

  Yes

  No

  N/A

• Are there adequate power points in the bathrooms?

  Yes

  No

  N/A

• Are the toilet facilities in individual, lockable cubicles?

  Yes

  No

  N/A

• Are the shower facilities in individual, lockable cubicles with a change area?

  Yes

  No

  N/A

• Is there sufficient hot and cold running water in the bathrooms?

  Yes

  No

  N/A

• Is the waste disposal system:

  Sewerage

  Septic Tank

  Other

• Are soap and hand drying facilities provided in the bathrooms?

  Yes

  No

  N/A

• Are sanitary bins available in all female bathrooms

  Yes

  No

  N/A

• Do the bathrooms conform to Standards requirements? (see note)

  Yes

  No

  N/A

• Additional Comments:

• Add media

  Media

Bedrooms

• Comfort - Sleeping Areas
  • Minimum bed size 910 x 1850 mm, with 750 mm laterally between beds. Bunk beds should adhere to the Australian Standard on bunk beds.
  • Subject to physical limitations of older buildings, at least one male and one female non-bunk bed which is wheelchair accessible.
  • Bed to be stable and safe with sufficient clean blankets and/or doonas to allow a comfortable nights sleep.
  • Adequate ventilation, including heating and cooling as needed, with a minimum room floor plan of 7.5 sq metres, with at least 3.25 sq metres per person, and minimum ceiling height of 2.4 metres.
  

• Are mattresses and pillows protected?

  Yes

  No

  N/A

• Does the hostel provide linen?

  Yes

  No

  N/A

• Are the beds and linen in good condition?

  Excellent

  Fair

  Poor

  Mixed - provide detail

• Are the beds stable and safe?

  Yes

  No

  N/A

• Do the bunks adhere to the Australian Standard?

  Yes

  No

  N/A

• Is the minimum bed size 910 X 1850 mm?

  Yes

  No

  N/A

• Is there a minimum of 750mm laterally between beds?

  Yes

  No

  N/A

• Are separate male/female bedrooms available?

  Yes

  No

  N/A

• Grade 4 & 5 hostels: Is the furniture placed to maximise privacy

  Yes

  No

  N/A

• Grade 5 hostels: Do most rooms have fewer than 6 beds

  Yes

  No

  N/A

• Grade 4 and 5 hostels: Are there twin & double rooms

  Yes

  No

  N/A

• Is there, sufficient for the number of guests in a room:

• Adequate hanging space

• Chair(s)

• Waste paper basket

• Mirror

• Are there wheelchair accessible beds for both sexes?

  Yes

  No

  N/A

• Are there sufficient blankets/doonas for the climate?

  Yes

  No

  N/A

• Do rooms have adequate ventilation, heating, cooling?

  Yes

  No

  N/A

• Do rooms have at least two from the following:

• Small table

• Power point

• Sheets

• Shaving point

• Extra floor space

• Hair dryer

• Improved decor

• Grade 5 hostels: Do rooms have an individual bed light for each beds?

  Yes

  No

  N/A

• Grade 4 hostels: Do rooms have at least one powerpoint per person?

  Yes

  No

  N/A

• Do the rooms conform to Standards requirements? (see note)

  Yes

  No

  N/A

• Additional Comments:

• Add media

  Media

Sustainability

• Environmental sustainability measures in place (tick as apply):

• Common area recycling of paper, plastic and metal

• In room recycling of paper, plastic and metal

• Organic waste collection or composting

• Battery recycling

• Unwanted clothes/ gear recycling

• Water saving shower heads

• Water saving taps

• LED lighting

• Solar Hot Water

• PV Cells

• Battery Storage for own electricity generation

• List any other environmental or social sustainability measures

• Add media

  Media

General Observations:

Grading

• This hostel meets the requirements for Grade (tick applicable):

• Grade 3

• Grade 4

• Grade 5