Title Page

  • Conducted on

  • Prepared by

  • Location

First Impressions

  • Parking

  • Made to feel welcome on entry to venue

  • Acknowledged on entry to gaming room

  • Cleanliness of gaming room

  • Gaming room ambience

  • Comments

Service and ammenities

  • Number of machines on site

  • Machine spacing

  • Bar in gaming area

  • Number of Floor staff

  • Coffee supplied free of charge

  • Soft drinks supplied free of charge

  • Discounted F & B for gaming Patrons

  • Snacks/meals available for order from gaming machine

  • Cashier positioning - stationary or other duties

  • Gaming payout system

  • Speed of service - Drinks

  • Room Temperature

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