Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Housekeeping service is provided on time
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Guest belongings have been straightened
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Bath amenities/terry replaced/straightened
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Guest’s linen reuse request is honored
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Furnishings are straightened
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Products in the room are replenished and straightened
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Odor is neutral
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Trash cans are emptied
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Vanity, sink, mirrors, cabinets and drawers are clean
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Toilet, tub/shower and shower curtain are clean
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Bathroom floor is clean
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Bedding is properly serviced and is clean and in good condition
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Carpet/floor is clean
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Balcony/patio furniture is clean and straightened
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Housekeeping carts are well-maintained and tidy when visible to guests
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Enter Housekeeper name
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Warm welcome/greeting provided
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"Housekeeper provides a warm welcome (Three Steps of Service)"
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Well-groomed and professional, wearing a uniform
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Housekeeper takes pride in and takes care of personal appearance
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Enter Housekeeper name
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Warm welcome/greeting provided
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"Housekeeper provides a warm welcome (Three Steps of Service)"
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Well-groomed and professional, wearing a uniform
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Housekeeper takes pride in and takes care of personal appearance
