Title Page
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Conducted on
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Prepared by
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Location
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Housekeeping service must be provided by 4:00 PM if no request is made
Guest belongings have been straightened:
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Shoes neatly paired and straightened
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Newspapers/magazines neatly arranged
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Personal toiletries neatly straightened
Guest's linen reuse request is honored; housekeeper must minimally:
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Towels left on floor must be replaced
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Towels left on hook or towel rank by guest are not replaced
Furnishings are straightened (furnishings must be returned to their original place/position):
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Curtains or shutters open
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TV armoire closed, if applicable
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Phone cords - coiled or hung; not tangled
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Ice bucket - empty, dry and clean
Products in the room are replenished and straightened (products must be replaced if missing/used:
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Laundry bag
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Laundry order form
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Coffee set up - clean, replenished
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Glassware
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Stationery and envelopes, if applicable
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Notepads and pens
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Collateral and brochures
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Products returned to original position UNLESS guest has obviously arranged items to their liking; items should be straightened in new location
Bedding is properly serviced, clean, and in good condition:
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Pillows - outside of all pillow cases
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Bedding - both sides of bed scarf/bedspread/comforter/duvet, if applicable
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Bedding - top side of decorative top sheet
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Bedding - fold down each layer to the bottom quarter of the bed and check each layer (until bottom/fitted sheet)
Carpet/floor is clean:
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Check carpet, carpet base, floor and transition strips
Balcony/patio furniture is clean and straightened:
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Check balcony, ceiling, furniture, lights, patio, railings, and walls
Odor is W Scent with no malodors:
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Check to ensure that the room/suite odor is W Scent; no other scent is present
Trash cans are emptied:
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Trash cans are emptied and left with clean liners (Plastic Liners are NOT acceptable)
Bath amenities/terry replaced/straightened; service must minimally include:
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Bud vase flowers maintained, if provided
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Hair dryer cord properly coiled and neatly placed
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Glasses replenished, spot free, and placed on coaster
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Towels replaced to original stock
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Bathroom area rugs fresh and neatly in place
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Robes available for guest
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Bathroom tissue tipped
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Bathroom amenities - refreshed if 2/3 depleted (acceptable if a new set is given in addition to keeping the used amenities)
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Bathroom amenities - neatly arranged
Vanity, sink, mirrors, cabinets and drawers are clean:
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Check cabinets, caulking, doors, drawers, hardware, mirrors, shelf, sink, tissue box/cover and vanity
Toilet, tub/shower and shower curtain are clean:
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Rub your hand on bathtub bottom to check for dirt build-up
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Rub your hand on and under soap dishes to check for soap residue
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Rub your hand on shower walls/surround to check for soap residue
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Rub the inside of the shower curtain and/or liner together to check for build up
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Check both sides of liner and curtain; pay attention to bottom seam
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Check bathtub, bidet, caps, caulking, grout, hinges, hooks, lid, liner, seat, shower curtain, shower doors, shower walls/surround, soap dishes, tank and toilet
Bathroom floor is clean
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Check base, corners, edges, floor, grout, threshold and transition strip
Personalized Touch added during Day service
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Style must add a personalized touch during the day service based on in-room cues