2023 N3 TVR - 4DX

• Client / Site

  Select

• Conducted on

  Date

• Reference Standards

Exterior & Walkup

• Parking lot neat & clean, free from hazards (potholes, lighting issues, etc.). Plowing/landscaping in good condition.

  Yes - LL Responsible

  No - LL Responsible

  Good

  Fair

  Improvement Required

• Sidewalks clean from spills, trash, safety concerns, etc. and properly cleared of snow/ice.

  Yes - LL Responsible

  No - LL Responsible

  Good

  Fair

  Improvement Required

• Exterior neon, signage & building lighting in good condition/operation?

  Good

  Fair

  Improvement Required

  N/A

• Exterior poster Cases lit, clean and in good repair?

  Good

  Fair

  Improvement Required

  N/A

• Exterior poster Merchandising is in-line with marketing principles - blocking, top-grossing, attractive etc.

  Good

  Fair

  Improvement Required

  N/A

• Front Door and Store Front Glass Clean

  Good

  Fair

  Improvement Required

  N/A

• Box office ledges free of dust. No spiderwebs around box office/entrances.

  Good

  Fair

  Improvement Required

  N/A

• Compactor Area clean, free from clutter and doors/lids closed?

  Yes - LL Responsible

  No - LL Responsible

  Good

  Fair

  Improvement Required

• POS to Kiosk Operational & Clean

  Good

  Fair

  Improvement Required

  N/A
Exterior Observations

• Add media

  Media

Lobby

• Posters appropriately merchandised and poster cases clean

  Good

  Fair

  Improvement Required

  N/A

• Lobby lighting & neon all functional?

  Good

  Fair

  Improvement Required

  N/A

• Unlimited table eye catching and appropriately placed as an interrupter. Manicured and presented well.

  Good

  Fair

  Improvement Required

  N/A

• 3 Sided Marketing Display stocked, clean and following marketing plan-o-gram?

  Good

  Fair

  Improvement Required

  N/A

• Lobby clean and neat - all surfaces and ledges are dust free

  Good

  Fair

  Improvement Required

  N/A

• Candy Racks and Retail impulse units stocked - Full, Faced and Fresh. All product pulled fwd.

  Good

  Fair

  Improvement Required

  N/A

• Popcorn Neon/Lighting is turned on for all poppers during business hours.

  Good

  Fair

  Improvement Required

  N/A

• All Soda Tower Lights are on and working.

  Good

  Fair

  Improvement Required

  N/A

• Candy cases are full. No mirror visible behind the candy. Candy is rotated to prevent fading.

  Good

  Fair

  Improvement Required

  N/A

• Front face of concession stand (guest facing side is wiped down and clean? Lip under countertop is free from gum and stickiness?

  Good

  Fair

  Improvement Required

  N/A

• Concession menu boards are all on and working correctly?

  Good

  Fair

  Improvement Required

  N/A

• Kiosks, Lobby TVs and Registers are all working or reported.

  Good

  Fair

  Improvement Required

  N/A

• Music available and appropriate in the lobby?

  Good

  Fair

  Improvement Required

  N/A

• The guest eye-line is only showcasing what we sell. Chemicals, boxes, radios, etc. should not be visible sitting unattended on counters.

  Good

  Fair

  Improvement Required

  N/A

• Games and game room/area clean and tidy?

  Good

  Fair

  Improvement Required

  N/A

• All games working? If not, are they properly signed as "Out of Order" with service ticket opened?

  Good

  Fair

  Improvement Required

  N/A

Lobby Janitorial

• Lobby floor properly cleaned/mopped/vacuumed.

  Good

  Fair

  Improvement Required

  N/A

• Trash cans emptied, cleaned with liners installed?

  Good

  Fair

  Improvement Required

  N/A
Lobby Observations

• Add media

  Media

Concession Stand

• Popcorn kettles, warmers, glass and filters are clean.

  Good

  Fair

  Improvement Required

  N/A

• Popper is pulled out daily with floor and walls cleaned.

  Good

  Fair

  Improvement Required

  N/A

• Popper hood is clean.

  Good

  Fair

  Improvement Required

  N/A

• Cabinet under poppers are clean and free from spills, debris, dust buildup.

  Good

  Fair

  Improvement Required

  N/A

• Popper Safety Quick Script is posted inside cabinet door.

  Yes

  No

  N/A

• Cheese Machine Clean including the feet. Cheese Label is visible on review.

  Good

  Fair

  Improvement Required

  N/A

• Hot dog bun warmer is clean and buns properly dated.

  Good

  Fair

  Improvement Required

  N/A

• Hatco Food Warmers stocked with hot food product for sale during operating hours?

  Yes

  No

  N/A

• Nacho Warmers clean, full and well merchandised?

  Yes

  No

  N/A

• Hot dog grill/roller have hot dog(s) cooking during operating hours?

  Yes

  No

  N/A

• Tops of back counter equipment clean? Counters clean under and behind equipement?

  Good

  Fair

  Improvement Required

  N/A

• Icee machines clean and functioning properly?

  Good

  Fair

  Improvement Required

  N/A

• Menu Boards clean

  Good

  Fair

  Improvement Required

  N/A

• Ovens Appopriately Maintained and clean

  Good

  Fair

  Improvement Required

  N/A

• Equipment all functional or reported for service

  Good

  Fair

  Improvement Required

  N/A

• Surfaces, cabinets, countertops and walls clean

  Good

  Fair

  Improvement Required

  N/A

• Floors, kickplate/base cove clean.

  Good

  Fair

  Improvement Required

  N/A

• Concession vents and ceiling is clean / free of dust

  Good

  Fair

  Improvement Required

  N/A

• POS and cash drawers are clean and free of dust - being completed daily at minimum.

  Good

  Fair

  Improvement Required

  N/A

• Soda towers disassembled nightly with interior cleaned.

  Good

  Fair

  Improvement Required

  N/A

• Drain area under soda towers clean, no leaks, free from fruit flies.

  Good

  Fair

  Improvement Required

  N/A

• Concession is appropriately stocked

  Good

  Fair

  Improvement Required

  N/A

• SPP Goals and Results posted/communicated?

  Yes

  No

  N/A
Concession Stand Observations

• Add media

  Media

Kitchen

• Concession and Kitchen area are organized. Everything has a place and storage is in appropriate areas.

  Good

  Fair

  Improvement Required

  N/A

• Three Compartment Sink Process being followed

  Good

  Fair

  Improvement Required

  N/A

• Ice Machine clean and monthly cleaning in compliance. Ice Machine Tubes are clear. Ledges dusted daily.

  Good

  Fair

  Improvement Required

  N/A

• Soda Nozzles, Small wares, Dishes, Cooking Trays etc. are in good condition, cleaned, and stored appropriately.

  Good

  Fair

  Improvement Required

  N/A

• Refrigerators & freezers functioning properly, in good repair and gaskets clean?

  Good

  Fair

  Improvement Required

  N/A

• Refrigerated and frozen food is properly stored with labels that include accurate shelf life dating? No expired product found?

  Pass

  Fail

  N/A

• Soda BIB racks clean? Hoses free from stickiness?

  Good

  Fair

  Improvement Required

  N/A

• Chemicals properly stored away from food and properly labeled?

  Pass

  Fail

  N/A

• Sanitizer being used properly and ph tested? Test strips available and opened?

  Pass

  Fail

  N/A
Kitchen Observations

• Add media

  Media

Hallways

• Carpets clean and free from debris, spills?

  Good

  Fair

  Improvement Required

• Carpets and tile in good condition and free from safety hazards.

  Pass

  Fail

  N/A

• Trash cans clean, liners in place, and emptied appropriately.

  Good

  Fair

  Improvement Required

• Hallway Poster Cases properly sniped, lit and poster selection appropriate?

  Good

  Fair

  Improvement Required

• Auditorium mini-marquee lit / Data Display or Deel displays functional?

  Good

  Fair

  Improvement Required

Hallway Janitorial

• Hallways vacuumed properly.

  Good

  Fair

  Improvement Required

  N/A

• Trash cans clean, emptied with liners properly replaced.

  Good

  Fair

  Improvement Required

  N/A

• Ceramic tile mopped and clean.

  Good

  Fair

  Improvement Required

  N/A

• Water fountains clean.

  Good

  Fair

  Improvement Required

  N/A

• Benches (if available) in good condition and clean?

  Good

  Fair

  Improvement Required

  N/A

• Auditorium doors, handles and glass clean?

  Good

  Fair

  Improvement Required

  N/A

• Yes

  No

  N/A
Hallway Observations

• Add media

  Media

4DX Auditorium

• All seats, pods and effects functional?

  Yes

  No

  N/A

• Effects bars and seats free from water or air leaks?

  Yes

  No

  N/A

• All seat number plates in place?

  Yes

  No

  N/A

• Evidence that the seats, footrests, effects bars, fans, etc. being detailed a minimum of weekly.

  Good

  Fair

  Improvement Required

  N/A

• All auditorium lighting functional.

  Pass

  Fail

  N/A

• All handrails are secure and in good condition.

  Pass

  Fail

  N/A

• No trip hazards or other safety concerns noted.

  Pass

  Fail

  N/A

• Evidence of high dusting of speakers, wall fabric and masking being completed.

  Good

  Fair

  Improvement Required

  N/A

• Emergency exit doors are clean and function properly.

  Good

  Fair

  Improvement Required

  N/A

• All exit signs are illuminated and in good condition.

  Pass

  Fail

  N/A

• Accessible emergency lighting is clean and functional with evidence of testing.

  Good

  Fair

  Improvement Required

  N/A

• Fire extinguishers are within inspection period, full, labeled and evidence of monthly checks.

  Pass

  Fail

  N/A

• 4DX Signage is fully illuminated and clean.

  Good

  Fair

  Improvement Required

  N/A

Presentation Quality

• Picture, sound and effects all of high quality.

  Yes

  No

  N/A

4DX Janitorial

• Carpets and steps thoroughly vacuumed.

  Yes

  No

  N/A

• Floor of each row is mopped thoroughly.

  Yes

  No

  N/A

• All food and paper debris is cleaned from behind seats.

  Yes

  No

  N/A

• Crevices of seat cushions are free from spills and debris.

  Yes

  No

  N/A

• Cupholders and footrests are clean.

  Yes

  No

  N/A

• Walls, banisters and aisle light covers are clean and free from dust.

  Yes

  No

  N/A

• No trash or debris is behind the screen/curtains.

  Yes

  No

  N/A
4DX Observations

• Add media

  Media

Auditoriums

• Auditoriums being cleaned appropriately by staff during intermissions

  Good

  Fair

  Improvement Required

  N/A

• Auditorium masking and side panels/curtains are free of dust and debris.

  Good

  Fair

  Improvement Required

  N/A

• Emergency exit doors open properly and secure on their own?

  Good

  Fair

  Improvement Required

  N/A

• Emergency exit door thresholds clean of dirt, debris, weeds, etc?

  Good

  Fair

  Improvement Required

  N/A

• Exit door hardware wiped down?

  Good

  Fair

  Improvement Required

  N/A

• Evidence of auditorium checks

  Good

  Fair

  Improvement Required

  N/A

• All ceiling tiles securely in place.

  Good

  Fair

  Improvement Required

  N/A

• Ceiling vents clean.

  Good

  Fair

  Improvement Required

  N/A

• High dusting of speakers and wall panels/soundfold completed.

  Good

  Fair

  Improvement Required

  N/A

• Seats and armrests functional and in good condition/free from safety hazards?

  Yes

  No

  N/A

• Are broken seats appropriately marked "Out of Order?"

  Yes

  No

  N/A

• Emergency Exit signs illuminated and in good condition.

  Yes

  No

  N/A

• Emergency lighting functional, clean and evidence of monthly testing.

  Yes

  No

  N/A

• Fire extinguishers compliant, tagged and evidence of monthly inspection.

  Yes

  No

  N/A

Presentation Quality

• Picture and sound quality of high quality in all auditoriums.

  Good

  Fair

  Improvement Required

  N/A

• Screens free from damage or other issues impacting picture quality.

  Good

  Fair

  Improvement Required

  N/A

• Temperature/humidity is comfortable and HVAC is working & programmed correctly.

  Select Good Fair Improvement Required N/A

  • Good
  • Fair
  • Improvement Required
  • N/A

• Free from odors and external noise pollution.

  Good

  Fair

  Improvement Required

  N/A

• Free from light pollution from projection room port and emergency exit doors.

  Good

  Fair

  Improvement Required

  N/A

• Good

  Fair

  Improvement Required

  N/A

Auditorium Janitorial

• Walls, banisters, fixtures wiped down/vacuumed free from dust and dirt.

  Good

  Fair

  Improvement Required

  N/A

• Aisle light covers are dust free and dusted daily.

  Good

  Fair

  Improvement Required

  N/A

• Auditorium bullnose is clean.

  Good

  Fair

  Improvement Required

  N/A

• Cup holders, seats and under seats are being cleaned.

  Good

  Fair

  Improvement Required

  N/A

• Auditorium floors clean under seats, in front of screens.

  Good

  Fair

  Improvement Required

  N/A

• Auditorium carpets and stairs vacuumed, including carpeted corners.

  Good

  Fair

  Improvement Required

  N/A

• Trash emptied, liners replaced, trash cans and trash cabinets clean.

  Good

  Fair

  Improvement Required

  N/A
Auditorium Observations

• Add media

  Media

Restrooms

• Free of poor odor - smells clean

  Good

  Fair

  Improvement Required

  N/A

• Safe and free of spills.

  Good

  Fair

  Improvement Required

  N/A

• All sinks, toilets, urinals working or reported and marked for service. Only Jani Wrap is to be used for Urinals.

  Good

  Fair

  Improvement Required

  N/A

• All Vents and returns are dust free.

  Good

  Fair

  Improvement Required

  N/A

• Evidence of staff restroom checks being completed.

  Good

  Fair

  Improvement Required

  N/A

• All lights are lit and of same type (daylight brightness).

  Yes

  No

  N/A

• Area free from graffiti and vandalism?

  Yes

  No

  N/A

• Area free of any pest activity (drain flies, etc.)

  Pass

  Fail

  N/A

• "Employees must wash hands" signage displayed?

  Pass

  Fail

  N/A

• Hand dryers all functional?

  Yes

  No

  N/A

Restroom Janitorial

• All fixtures and surfaces appropriately clean

  Good

  Fair

  Improvement Required

  N/A

• Bottoms of urinals and toilets clean.

  Good

  Fair

  Improvement Required

  N/A

• Walls clean behind and under counters and hand dryers.

  Good

  Fair

  Improvement Required

  N/A

• Partitions clean with top edges and support bars wiped down.

  Good

  Fair

  Improvement Required

  N/A

• All Restroom walls are clean.

  Good

  Fair

  Improvement Required

  N/A

• Soap, toilet paper, seat liners appropriately stocked?

  Good

  Fair

  Improvement Required

  N/A

• Sanitary napkin dispensers are cleaned inside and out.

  Good

  Fair

  Improvement Required

  N/A

• Trash cans are emptied and clean inside and out.

  Good

  Fair

  Improvement Required

  N/A

• Floor drains are clean and evidence of water being poured down regularly.

  Good

  Fair

  Improvement Required

  N/A
Observations

• Add media

  Media

Storage

• Stock Rooms neat, clean and organized

  Good

  Fair

  Improvement Required

  N/A

• Appropriate Stock on Hand

  Good

  Fair

  Improvement Required

  N/A

• Open boxes have flaps removed or contents placed in plastic storage bins?

  Good

  Fair

  Improvement Required

  N/A

• FIFO policy posted in all stock rooms?

  Yes

  No

  N/A

• All stock dated per policy and rotated per FIFO Posting?

  Good

  Fair

  Improvement Required

  N/A

• All items 6 inches from floor and 18 inches from cieling

  Good

  Fair

  Improvement Required

  N/A

• Retail dating procedures being followed. Receiving Labels in use, Shelf Life Labels being used correctly, and no expired product present in the building.

  Pass

  Fail

  N/A

• Ladders Secured and in good condition

  Pass

  Fail

  N/A

• Freezers / refrigerators in functioning properly, in good repair & clean.

  Good

  Fair

  Improvement Required

  N/A

• Refrigerated and frozen food is properly stored with labels that include accurate shelf life dating? No expired product found?

  Pass

  Fail

  N/A
Storage Room Observations

• Add media

  Media

Janitor's Closet

• Janitor's Closet clean, organized and free of personal belongings?

  Yes

  No

  N/A

• The 3 color mop charts are posted and system being adhered to?

  Yes

  No

  N/A

• Trash cans and dust bins are clean and no trash being stored?

  Yes

  No

  N/A

• All chemicals are in correct containers and SDS Sheets available?

  Yes

  No

  N/A

• Proper levels of janitorial stock is on hand?

  Yes

  No

  N/A
Janitor's Closet Observations

• Add media

  Media

Staff

• Staffing in line with business levels?

  Good

  Fair

  Improvement Required

  N/A

• Staff in proper uniform and compliant with Dress Code? Shirts tucked in, nametags, proper pants, non-slip and all-black shoes?

  Good

  Fair

  Improvement Required

  N/A

• Employees working productively between guests (cleaning, stocking, etc.)

  Good

  Fair

  Improvement Required

  N/A

• Quality of Guest Service observed (5-10 rule followed, prompt service of waiting guests, etc.)

  Good

  Fair

  Improvement Required

  N/A

• Leading with Unlimited observed?

  Good

  Fair

  Improvement Required

  N/A

• Upselling/Suggestive Selling In Place? Charity donations being asked for?

  Good

  Fair

  Improvement Required

  N/A
Staff Shout-Outs to Note

• Add media

  Media
Staff Observations

• Add media

  Media

Break Room

• Break room clean, comfortable and organized

  Good

  Fair

  Improvement Required

  N/A

• Communication board is present - emphasizing positive messaging and appreciation.

  Good

  Fair

  Improvement Required

  N/A

• Refrigerator and microwave are clean inside. Food is not left overnight.

  Good

  Fair

  Improvement Required

  N/A

• Tables, chairs, couch, etc. wiped down at the end of the night. Trash is emptied.

  Good

  Fair

  Improvement Required

  N/A

• Appropriate snacks available for employees?

  Good

  Fair

  Improvement Required

  N/A

• Personal care kits available and well stocked?

  Good

  Fair

  Improvement Required

  N/A
BOH Observations

• Add media

  Media

Booth

• Projection Booth Organized, Neat and Tidy

  Good

  Fair

  Improvement Required

  N/A

• Projectors Clean - Projection booth cleaning system is in place including minimum bi-weekly detail cleaning

  Good

  Fair

  Improvement Required

  N/A

• Port Glasses and Lenses are clean.

  Good

  Fair

  Improvement Required

  N/A

• PPE is available and clearly labeled with approved signage.

  Good

  Fair

  Improvement Required

  N/A

• Projection cleaning kits are readily available.

  Good

  Fair

  Improvement Required

  N/A

• Floors are swept, mopped or vacuumed regularly.

  Good

  Fair

  Improvement Required

  N/A

• Proper microfiber dust mop available for use and clean?

  Good

  Fair

  Improvement Required

  N/A

• Hard drives shipped back promptly?

  Good

  Fair

  Improvement Required

  N/A

• Projectors all operating correctly and free from error messages. Any issues reported via TSNOC Service Tickets and followed up on.

  Good

  Fair

  Improvement Required

  N/A

• All xenon lamps in use within warranty hours.

  Good

  Fair

  Improvement Required

  N/A

• Appropriate number of spare xenon lamps on hand.

  Good

  Fair

  Improvement Required

  N/A

• Xenon lamps properly labeled with green inspection labels.

  Good

  Fair

  Improvement Required

  N/A

• Spare projector filters on hand.

  Good

  Fair

  Improvement Required

  N/A
BOH Observations

• Add media

  Media

Maint Issues

Maintenance Observations

• Add media

  Media

Systems

• Registers appropriately spread out

  Pass

  Fail

  N/A

• Correct amount of cash tills in use

  Pass

  Fail

  N/A

• Leadership present coaching employees

  Good

  Fair

  Improvement Required

  N/A

• Daily Leadership and Cast Checklists being used

  Good

  Fair

  Improvement Required

  N/A

• Evidence of staff communication via email or communication board

  Good

  Fair

  Improvement Required

  N/A

• R&R Data reviewed with appropriate action planning

  Good

  Fair

  Improvement Required

  N/A
Observations

• Add media

  Media

Manager's Office

• Office neat, clean & free from clutter?

  Good

  Fair

  Improvement Required

  N/A

• Clean desk policy in place?

  Good

  Fair

  Improvement Required

  N/A

• Proper filing systems in place? (Employee files, Daily Paperwork, BOR)

  Good

  Fair

  Improvement Required

  N/A

Cash Office

• All cash secured in safe?

  Pass

  Fail

  N/A

• Safe locked and dial spun (not on day lock.)

  Pass

  Fail

  N/A

Paperwork

• BOR evaluation

  Pass

  Fail

  N/A

• Refund Evaluation

  Pass

  Fail

  N/A

• Swap Evaluation

  Pass

  Fail

  N/A

• Override Evaluation

  Pass

  Fail

  N/A

• Daily Cash Paperwork - deposit tear strips and weekly courior pick up

  Pass

  Fail

  N/A

• Random Till and Till Variance Check

  Pass

  Fail

  N/A

• Readmit Log Evaluation

  Pass

  Fail

  N/A

• Daily Inspection Evaluation

  Pass

  Fail

  N/A

• New Hire Paperwork Evaluation

  Pass

  Fail

  N/A

• Inventory Packet and Health Check evaluation

  Pass

  Fail

  N/A

• Time Adjustment & Manual Edit Evaluation

  Pass

  Fail

  N/A

• Yes

  No

  N/A
Office / Paperwork Observations

• Add media

  Media