Title Page
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Conducted on
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Conducted by
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Location
Safety Training
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Food Safety verifications >90%
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Hospitality verifications >90%
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Safety and Security verifications >90%
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Are all maintenance employees Delivery verified
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Have all staff done crew Onboarding & FRS
Performance
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Have all PPR's been completed
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Check x3 PPRs- good quality strengths, opportunities & finalised
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Have all crew PR's been completed
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Check x3 crew PRs - good quality strengths, opportunities & finalised
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Have all CT PR's been completed
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Check x3 CT PR's - good quality strengths, opportunities & finalised
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Have all Manager PR's been completed
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Check x3 Manager PR's - good quality strengths, opportunities & finalised
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Have all CC/CEL PR's been completed
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Check x3 CC/CEL PR's - good quality strengths, opportunities & finalised
Compulsory e-learning
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Building a safe, respectful & inclusive eLearnings >90%
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Creating Belonging eLearnings >90%
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Digital Guru Knowledge Check >60%
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Workplace violence prevention eLearnings >90%
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Allergen Quiz >90%
Crew Trainer Training
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Are Crew Trainers fully trained (initial CDP)
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Have all CTs completed CT handout or CT workbook (VISUAL CHECK)
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Achieving minimum 15% Crew Trainers (OF OVERALL STAFF NUMBERS)
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Are CT applications/declarations present & signed off by a Manager
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Have all CTs completed DFSV by BM
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Are all CT verifications complete
Customer Care Training
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Customer Care have completed HDE & CJ
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Have all CC attended a CC workshop
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Achieving minimum 10% Customer Care (OF OVERALL STAFF NUMBERS)
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Have all CC completed Hospitality & DA & K verifications
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Are CC workbooks & certs on file & signed by BM (VISUAL CHECK)
Manager Training
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Have all managers completed Leading the Overnight
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Have all managers completed LTC or equivalent
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Have all managers completed Allergen Awareness
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Do all managers have First Aid (in date)
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Do all managers have a Shift verification (in date)
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Do all managers have a DFSV by BM
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Have all managers attended an V/AYL (after 4-6 months in role)
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Have all managers completed BRSI & Creating Belonging & WVP eLearning
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Has the BM attended LGR
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Have salaried managers attended DLIM course or booked to attend
System Management and Communication (Show Me/Tell Me/Visual)
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Engagement board present & updated
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CT meeting notes available for last meeting
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Super Saturday board present & updated
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DCDP poster present and correct name
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2 Apprenticeship posters up - white & blue
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Workplace %>90%
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EOM board present & updated
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Are all interview sheet in files and signed for ID
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Are all NWA completed
Show me/Tell me - *New Starter (within 1 month of service) and Crew (over 1 month of service)
Crew Member 1
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Are you happy with the level of training? Rotation etc
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Have you had a PR or HIG chat in last quarter (use annual PR if in window)
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Do you know what FRED is & how to access
Crew Member 2
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Are you happy with the level of training? Rotation etc
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Have you had a PR or HIG chat in last quarter (use annual PR if in window)
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Do you know what FRED is & how to access
Crew Member 3
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Are you happy with the level of training? Rotation etc
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Have you had a PR or HIG chat in last quarter (use annual PR if in window)
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Do you know what FRED is & how to access
Verified for station (check one employee per area)
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Hospitality
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Order Taker
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Order Presenter
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Beverage
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Grill
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Main menu/Breakfast
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Fried Batch
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Fries
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DT Order Taker
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DT Order Presenter