2024 Training Diagnostic

• Conducted on

  Date

• Conducted by

• Location

• Food Safety verifications >90%

  Yes

  No

  N/A

• Hospitality verifications >90%

  Yes

  No

  N/A

• Safety and Security verifications >90%

  Yes

  No

  N/A

• Are all maintenance employees Delivery verified

  Yes

  No

  N/A

• Have all staff done crew Onboarding & FRS

  Compliant

  Non-Compliant

  N/A

• Have all PPRs been completed

  Compliant

  Non-Compliant

  N/A

• Check x3 PPRs- good quality strengths, opportunities & finalised

  Compliant

  Non-Compliant

  N/A

• Have all crew PR's been completed

  Yes

  No

  N/A

• Check x1 crew PR - good quality strengths, opportunities & finalised

  Yes

  No

  N/A

• Have all CT PR's been completed

  Yes

  No

  N/A

• Check x1 CT PR's - good quality strengths, opportunities & finalised

  Yes

  No

  N/A

• Have all Manager PR's been completed

  Yes

  No

  N/A

• Check x1 Manager PR's - good quality strengths, opportunities & finalised

  Yes

  No

  N/A

• Building a safe, respectful & inclusive eLearnings >90%

  Compliant

  Non-Compliant

  N/A

• Creating Belonging eLearnings >90%

  Compliant

  Non-Compliant

  N/A

• Digital Guru Knowledge Check >60%

  Yes

  No

  N/A

• Workplace violence prevention eLearnings >90%

  Compliant

  Non-Compliant

  N/A

• Allergen Quiz >90%

  Yes

  No

  N/A

• Pest Prevention Knowledge check >50%

  Yes

  No

  N/A

• Hospitality in a Digital Environment >60%

  Yes

  No

  N/A

• McDelivery Knowledge check for crew >60%

  Yes

  No

  N/A

• Are Crew Trainers fully trained (initial CDP)

  Yes

  No

  N/A

• Are all CTs handout/workbook in files/uploaded (VISUAL CHECK)

  Yes

  No

  N/A

• Achieving minimum 12% Crew Trainers (OF OVERALL STAFF NUMBERS)

  Yes

  No

  N/A

• All CTs completed Best Burger Knowledge check

  Yes

  No

  N/A

• Have all CTs completed DFSV by BM

  Yes

  No

  N/A

• Are all CT verifications complete

  Yes

  No

  N/A

• Customer Care have completed HDE & CJ

  Yes

  No

  N/A

• Have all CC attended a CC workshop

  Yes

  No

  N/A

• Achieving minimum 10% Customer Care (OF OVERALL STAFF NUMBERS)

  Yes

  No

  N/A

• Have all CC completed Hospitality & DA & K verifications

  Yes

  No

  N/A

• Are CC workbooks/certs in file or uploaded (VISUAL CHECK)

  Yes

  No

  N/A

• Do all managers have First Aid (in date)

  Compliant

  Non-Compliant

  N/A

• Do all managers have a Shift verification (in date)

  Compliant

  Non-Compliant

  N/A

• Do all managers have a DFSV by BM

  Yes

  No

  N/A

• Have all managers attended an V/AYL (after 4-6 months in role)

  Yes

  No

  N/A

• Have all managers completed BRSI

  Compliant

  Non-Compliant

  N/A

• Has the BM attended LGR

  Yes

  No

  N/A

• Have salaried managers attended DLIM course or booked to attend

  Yes

  No

  N/A

• Engagement board present & updated

  Yes

  No

  N/A

• CT meeting notes available for last meeting

  Yes

  No

  N/A

• Super Saturday board present & updated

  Yes

  No

  N/A

• DCDP poster present and correct name

  Yes

  No

  N/A

• Apprenticeship/GMHC posters up

  Yes

  No

  N/A

• Workplace %>90%

  Yes

  No

  N/A

• EOM board present & updated

  Yes

  No

  N/A

• Are all NWA completed

  Compliant

  Non-Compliant

  N/A

• MyWelcome Planner in use

  Compliant

  Non-Compliant

  N/A

• MyWelcome e-learning scheduled on MySchedule

  Compliant

  Non-Compliant

  N/A

• Check in/HIG Chats 100%

  Yes

  No

  N/A

Crew Member 1

• Are you happy with the level of training? Rotation etc

  Yes

  No

  N/A

• Have you had a PR or HIG chat in last quarter (use annual PR if in window)

  Yes

  No

  N/A

• Do you know what FRED is & how to access

  Yes

  No

  N/A

• What are the top 3 priorities of L2L

  Yes

  No

  N/A

• What benefits are available to you

  Yes

  No

  N/A

• What is the EAP

  Yes

  No

  N/A

Crew Member 2

• Are you happy with the level of training? Rotation etc

  Yes

  No

  N/A

• Have you had a PR or HIG chat in last quarter (use annual PR if in window)

  Yes

  No

  N/A

• Do you know what FRED is & how to access

  Yes

  No

  N/A

• What are the top 3 priorities of L2L

  Yes

  No

  N/A

• What benefits are available to you

  Yes

  No

  N/A

• What is the EAP

  Yes

  No

  N/A

Crew Member 3

• Are you happy with the level of training? Rotation etc

  Yes

  No

  N/A

• Have you had a PR or HIG chat in last quarter (use annual PR if in window)

  Yes

  No

  N/A

• Do you know what FRED is & how to access

  Yes

  No

  N/A

• What are the top 3 priorities of L2L

  Yes

  No

  N/A

• What benefits are available to you

  Yes

  No

  N/A

• What is the EAP

  Yes

  No

  N/A

• Hospitality

  Yes

  No

  N/A

• Order Taker

  Yes

  No

  N/A

• Order Presenter

  Yes

  No

  N/A

• Beverage

  Yes

  No

  N/A

• Grill

  Yes

  No

  N/A

• Main menu/Breakfast

  Yes

  No

  N/A

• Fried Batch

  Yes

  No

  N/A

• Fries

  Yes

  No

  N/A

• DT Order Taker

  Yes

  No

  N/A

• DT Order Presenter

  Yes

  No

  N/A