23456 test

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Office/Management

• Is management reviewing and addressing LPD exceptions at least weekly?

  Yes

  No

  N/A

• Is management using LP Dashboard employee reports to identify high risk exception transactions and engaging with team members?

  Yes

  No

  N/A

• Are high risk products being identified via the LPD?

  Yes

  No

  N/A

• In reviewing the Top 100 Unsaleable (1506) Claim items in LPD, are there any products with unusually high claim activity (% to sales percentages)?

  Yes

  No

  N/A

• Does management have a corrective action plan for products with a high percentage of claims?

  Yes

  No

  N/A

• On the 4 week pharmacy price modify report from LPD, were the top 10 modifications processed using the correct price modify reason code?

  Yes

  No

  N/A

• Are SDLs processed for all price modifies with an SDL reason code?

  Yes

  No

  N/A

• Has the Price Modify report been reviewed by management for the last 5 days?

  Yes

  No

  N/A

• Are Auto Ledger Reconciliation (ALR) exceptions reviewed and responded to in a timely manner?

  Yes

  No

  N/A

• For the last 3 months was the EOM inventory for cigarettes properly completed?

  Yes

  No

  N/A

• Are at least quarterly inventory counts for liquor being completed?

  Yes

  No

  N/A

• Have any large negative variances in cigarettes or liquor been researched or investigated?

  Yes

  No

  N/A

• Is management reviewing and acting on exceptions in the Cash Management system?

  Yes

  No

  N/A

• Is the store following the standard cash management practices, including ensuring proper accountability during pickups, drops, and banking procedures?

  Yes

  No

  N/A

• If the store carries stamps, are they posting receipts and accounting for them properly?

  Yes

  No

  N/A

• Is the store following proper manufacturer coupon procedures?

  Yes

  No

  N/A

• Does management utilize the shoplifting incident on-line form to report shoplifting incidents?

  Yes

  No

  N/A

Sales Floor

• Are high risk product losses being addressed using appropriate levels of protection?

  Yes

  No

  N/A

• Are HRP protection devices installed properly?

  Yes

  No

  N/A

• Are call buttons installed adjacent to all locked merchandise?

  Yes

  No

  N/A

• Is any private label product locked up?

  Yes

  No

  N/A

• Checking 10 regular items with a telxon, does the scanned price accurately reflect the shelf price?

  Yes

  No

  N/A

• Checking 5 ad items with a telxon, does the scanned price accurately reflect the ad price?

  Yes

  No

  N/A

• Are there any full cases of cigarettes on the sales floor or behind registers that have not been merchandised and are accessible by customers?

  Yes

  No

  N/A

Stockroom

• Are proper vendor receiving procedures being used by store staff? (i.e. merchandise counted, returns not mixed with new product, rear door used, etc.)

  Yes

  No

  N/A

• Is the store staying current with their Unsaleable Merchandise (1506) claims?

  Yes

  No

  N/A

• Are empty packages correctly scanned using the Empty Package function and not being processed as a 1506 claim?

  Yes

  No

  N/A

• Are items that were damaged in transit being identified and handled as such when receiving and not included in a 1506 claim?

  Yes

  No

  N/A

• Are cigarettes being received properly?

  Yes

  No

  N/A

• Is liquor being received properly?

  Yes

  No

  N/A

• Is the store processing warehouse returns in a timely manner?

  Yes

  No

  N/A

• Has a claim been created in the system for any items set aside for return in the stockroom?

  Yes

  No

  N/A

Pharmacy

• Is the pharmacy using the Auto RX Vendor Return report that is auto-printed every Wednesday morning to identify and return items to the vendor?

  Yes

  No

  N/A

• Is the RXM regularly monitoring negative adjustments through the LPxRx report and Negative Received v. Sold report to identify unexplained adjustments and contacting DLPM as needed?

  Yes

  No

  N/A

• Is there a binder for refused controlled substance prescriptions based on Good Faith Dispensing practices and has a copy of any refused prescriptions been faxed to the local DEA office?

  Yes

  No

  N/A

• Has the bin reconciliation been completed weekly for the past 90 days and is the report being retained?

  Yes

  No

  N/A

• Have the prescriptions appearing on the bin reconciliation report been investigated with appropriate action taken and documented on the report?

  Yes

  No

  N/A

• Are the CII drugs checked in immediately upon receipt by the pharmacist on duty and then secured in the CII cabinet?

  Yes

  No

  N/A

General

• Are store expense items primarily ordered from the warehouse?

  Yes

  No

  N/A

• Are any items taken from the sales floor for store use properly tagged and does management follow the correct procedures to account for them in the inventory?

  Yes

  No

  N/A

• Indicate the name(s) of the manager the walk results were reviewed with.

• Additional Comments