360 Audit 2024 - Wave 1

• Site conducted

  Select

360 Audit 2024 - Wave 1

• Conducted on

  Date

• Prepared by

• Location
  Address

• LS1 - Are ALL External fire doors unlocked, unbarred and unbolted? (10)

  Yes

  No

  N/A

• LS2 - Are fire routes clear? (3)

  Yes

  No

  N/A

• LS3 - Has the fire alarm and emergency door release been tested for the previous 3 weeks? (3)

  Yes

  No

  N/A

• LS4 - Has the emergency lighting been tested last month? (3)

  Yes

  No

  N/A

• LS5 - Has the fire extinguisher visual check Been completed in the last 3 months? (3)

  Yes

  No

  N/A

• LS6 - Has the fire evacuation been completed in the last 6 months? (3)

  Yes

  No

  N/A

• LS7 - Has ladder & kickstool check been completed within the last 3 months? (3)

  Yes

  No

  N/A

• LS8 - Has the Store Risk Assessment been completed in full and signed by the Store Manager? (3)

  Yes

  No

  N/A

• LS9 - Has the Manual Handling Risk Assessment been completed in full and signed by the Manager? (3)

  Yes

  No

  N/A

• LS10 - Check one week from the previous 4 weeks, are the Legal & Safe must do actions fully completed on daily floorwalk sheet? (3)

  Yes

  No

  N/A

• LS11 - Check 1 Team Member's understanding in relation to the sale of age restricted products. (3)

  Yes

  No

  N/A

• LS12 - Is the store displaying the current versions of challenge 25 talkers and the staffroom poster? (3)

  Yes

  No

  N/A

• LS13 - Check 10 price changes from current and previous Wednesday price changes on the back office - have they been printed and put out? (10)

  Yes

  No

  N/A

• LS14 - Has the store completed a trading standards price check for the last 4 weeks? If more than 10% were incorrect for the week checked, was the task repeated within that week? (3)

  Yes

  No

  N/A

Stock Control

• STC1 - Check one week of the previous 4 weeks - has the Top 6 stands been completed and signed off by management on the cosmetic control app? (10)

  Yes

  No

  N/A

• STC2 - Check the previous 4 weeks - has the Top 25 Shrinkage count been completed on the HHT? (3)

  Yes

  No

  N/A

• STC3 - Have the damages been cleared weekly and processed as per policy? (3)

  Yes

  No

  N/A

• STC4 - Are duplicate receipts/electrical returns label attached where required? (3)

  Yes

  No

  N/A

• STC5 - Are all damaged items awaiting disposal stored in red sacks with the report attached? (3)

  Yes

  No

  N/A

• STC6 - Check one week from the previous 4 weeks - is the Statement of Movement Report fully checked off and signed by the person completing the check? (3)

  Yes

  No

  N/A

• STC7 - Have all previous deliveries been submitted on the HHT by the 5th day after the delivery date? (3)

  Yes

  No

  N/A

• STC8 - Check current PFS orders on the system match the current orders awaiting collection. (3)

  Yes

  No

  N/A

• STC9 - Have all PFS orders over 21 days that have not been collected been refunded? (3)

  Yes

  No

  N/A

• STC10 - Check 3 current bags in store - are they sealed and correctly named? (3)

  Yes

  No

  N/A

• STC11 - Open one bag and check the contents - do they match the order summary? (3)

  Yes

  No

  N/A

Shrinkage Control

• SHC1 - Are the following keys secured as per key control policy - Front/Back door, Safe, Office, CCTV Key & Key Cupboard? (3)

  Yes

  No

  N/A

• SHC2 - Is the back door alarmed when not in use? (3)

  Yes

  No

  N/A

• SHC3 - Is the office door locked when not in use? (3)

  Yes

  No

  N/A

• SHC4 - Is the buffer door closed & secure? (3)

  Yes

  No

  N/A

• SHC5 - Check 20 lines across all departments priced £10 and above (pre-promotion price) are tagged. (3)

  Yes

  No

  N/A

• SHC6 - Are ALL Spider Wraps and ALL Pin Tags correctly applied as per company policy? (3)

  Yes

  No

  N/A

• SHC7 - Check 1 full week from the previous 4 weeks - have all staff including management signed in and out correctly? (3)

  Yes

  No

  N/A

• SHC8 - Where CCTV is available, check 3 sign-out searches in the last 4 week - have they been completed as per company search policy? (10)

  Yes

  No

  N/A

• SHC9 - Review CCTV for a previous day in the last 30 days, is the correct cover in place? (10)

  Yes

  No

  N/A

• SHC10 - Check 1 member of management, are they able to log in using their own log in details to the store intranet, payroll and delivery app? (3)

  Yes

  No

  N/A

• SHC11 - Does the value of the notes in the till drawer exceed £80? (3)

  Yes

  No

  N/A

• SHC12 - Are all counter cache boxes secure? (3)

  Yes

  No

  N/A

• SHC13 - Has the date code process been full completed for the last 4 weeks on the HHT? (3)

  Yes

  No

  N/A

• SHC14 - Check 20 lines for rotation, have items been reduced within reduction period? (3)

  Yes

  No

  N/A

• SHC15 - Of the 20 lines checked, are all products with the current date? (10)

  Yes

  No

  N/A

Cash & Transaction

• CTC1 - Complete a full and documented safe check. Does the safe balance to zero? (10)

  Yes

  No

  N/A

• CTC2 - View on CCTV a safe check from the previous 4 weeks - has this been completed correctly? (3)

  Yes

  No

  N/A

• CTC3 - Has a safe check been completed each day for one week of the previous 4 weeks? (3)

  Yes

  No

  N/A

• CTC4 - For the week checked, does the last bag number used match the previous bag number on the tellermate slip? (3)

  Yes

  No

  N/A

• CTC5 - For the week checked, has the daily safe checks been completed by at least 2 different members of management across the week? (3)

  Yes

  No

  N/A

• CTC6 - Check one completed banking in the previous 4 weeks - is the bank slip and tellermate slip attached to the banking report with bag numbers and values matching? (3)

  Yes

  No

  N/A

• CTC7 - Has the store completed the deadlock cashing up process on the 2 previous Saturdays? (3)

  Yes

  No

  N/A

• CTC8 - Over the last 4 weeks, have two different members of management completed the deadlock cashing up process? (3)

  Yes

  No

  N/A

• CTC9 - Check 5 Paid Outs in the last 4 weeks - has the process been completed correctly by a member of management, have Paid Outs over £10 been authorised by the Area Manager? (3)

  Yes

  No

  N/A

• CTC10 - Check 5 refund receipts over £30 in the last for weeks - is the original refund receipt present with receipt details captured and customer details completed? (3)

  Yes

  No

  N/A

• CTC11 - Check 5 voids from the last 4 weeks - is the original transaction void receipt present? (3)

  Yes

  No

  N/A

Environmental, Social & People Governance

• ESPG1 - Is cardboard separated and stored within own cage/small cardboard in a clear sack stored on top? (3)

  Yes

  No

  N/A

• ESPG2 - Is soft plastic in clear sacks and in own cage or stored on top of cardboard cage? (3)

  Yes

  No

  N/A

• ESPG3 - Is all mixed recycling in a clear sack and in own cage or stored on top of cardboard cage? (3)

  Yes

  No

  N/A

• ESPG4 - Is all general waste in red sacks and in own cage or stored on top of cardboard cage? (3)

  Yes

  No

  N/A

• ESPG5 - Select one media platform - has the store posted at least once in the previous week? (3)

  Yes

  No

  N/A

• ESPG6 - The media checked - does it have the correct pink star logo? (3)

  Yes

  No

  N/A

• ESPG7 - Check 20% of staff files with a minimum of 3 files (including a min of one NEW starter), is there a copy of the relevant RTW documentation in their file? (10)

  Yes

  No

  N/A

• ESPG8 - Check 3 files - are ALL Return to Work forms completed and printed for absences over the 12 rolling months? (3)

  Yes

  No

  N/A

• ESPG9 - Of the Return to Works checked, was the Absence Management Procedure followed for occasions of 3 and over as per policy? (3)

  Yes

  No

  N/A

• ESPG10 - Review 1 team member and 1 member of management for one week of the last 4 weeks against payroll and the SiSo app to ensure they are paid for the hours they actually worked. (3)

  Yes

  No

  N/A

• ESPG11 - Are all employee files including leavers files secured in a locked office? (3)

  Yes

  No

  N/A

• ESPG12 - Is there any personal data on display front and back of house? (3)

  Yes

  No

  N/A