Quick Check
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Site conducted
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Conducted on
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Prepared by
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Location
SOP's
Things you are looking for:
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Perimeter is clean of debris? (front & back)
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Are windows and door glass clean?
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Is “open” sign on and music playing at good volume?
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Is everything ready at 11am? Rice/Chick/Beef etc. (if applicable)
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Is “guest eyes” line clean? (line/seating area/washrooms/T.V.’s etc)
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Are toppings/sauces stocked and in clean receptacles?
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Is “hot side” clean? (spits/flat top/fryers)
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Are electric knives sharp and clean?
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Taste all protein and toppings (make notes)
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Are all employees/managers in proper uniform?
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Are employees washing hands?
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Are employees wearing/changing gloves and wearing masks?
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Are employees greeting every guest as they walk in? (Welcome to Shelby’s!)
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Time 3 orders: what is ordered? Is it made the Shelby’s way? Was it made within 7 mins? (notes)
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Temp Logs being done? (2 times per day)
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Take holding temp of Chicken and Beef on line (above 60?)
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Take holding temp of bottled sauces (including dressing) - below 4?
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Take holding temp of sauces in inserts (below 4?)
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Quick test 2 employees on LTO’s and daily specials & line FIFO procedures (bottles etc)
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Is the “hot cabinet” being used correctly? (is there back-ups ready for busy times?)
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All sanitizer buckets being changed (200-400ppm) ? Regularly!
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Is the POS area and line being sanitized regularly? (debit machine/knives etc)
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At least 1 employee present with Safe Food Handler Certificate? Copy of cert on-hand
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Check Stores Google Business account – have they responded to guest complaints? (4 days)
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Engage 3 Guests – Ask: How often they come? How did you hear about Shelby’s? What is your favourite food item off our menu?
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Guest Feedback #1
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Guest Feedback #2
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Guest Feedback #3