Title Page

  • The Five Swans - Newcastle

  • Prepared by

  • Employee Name

Pager Usage - Food Running

  • If running drinks or food, then you must have a pager

  • If you go on a break or finish your shift you must pass the pager on to the next person or a responsible person

  • If you need to leave your task for any reason, a TL or manager must be informed

  • Is aware of how to complete a checkback and to use the checkback prompt

  • If no food to run or checkbacks to complete then clear the floor with bus tubs - only return to the gantry when the pager buzzes

  • Always keep 10 sets of single and 10 sets of double cutlery wrapped at the gantry good to go

  • NEVER RETURN EMPTY HANDED, clear plates and glasses on the way back to the bar (drop off at bus tub stations, glasswash or potwash)

  • When running food, remember the check, clear the check, get the cutlery, run the food

  • If you forget what’s on a food check, use the show button [demonstrate this]

  • If there’s food to run, leave any plates to be scraped until it’s quieter

  • Our food service time target is 7:30 minutes

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