Information

  • Audit Title

  • Employee

  • Location
  • Prepared by

  • Conducted on

AAA Housekeeping 100 points Checklist and Brand Standard

  • Checkout

  • Stayover

Entrance (8)

  • Hallway (wall and floor)

  • Door (security chain, peephole)

  • Door Frame

  • Key card (working and clean)

  • Odor

  • Carpet and floor (clean, no stains)

  • Privacy Sign

  • IRD Breakfast Menu

Closet (13)

  • Closet Door

  • Mirror

  • Shelf (dust free)

  • Iron (no water)

  • Iron board

  • Hangers (8,8,3,3)

  • Laundry bag and laundry ticket

  • Foam pillow and blanket (zipper facing backwards)

  • Robes and slippers

  • Umbrella

  • Flashlight

  • Luggage racks (2)

  • Safe ( unlocked and clean)

Desk and Dresser (15)

  • Drawers (clean and fresh insert)

  • Honor Bar (stocked, clean and odor free)

  • TV (visual and volume)

  • TV Remote ( working and clean)

  • Channel guide

  • Desk (dust free and clean)

  • Desk Drawers (clean and organized)

  • Lamp (on and dust free)

  • Phone (working and cord organized)

  • Stationary (4 of each item)

  • Blotter, notepad, and pen (brand name showing )

  • Spa menu and comment card

  • Internet cord

  • IRD Menu

  • Sewing kit

Beverage Station (7)

  • Clean Coffee Machine

  • Coffee (2 decaf and 2 regular)

  • Four Teas and Condiments

  • Cups (2 plastic, 2 lids, and 2 mugs)

  • Two water bottles (label facing front)

  • Glassware (2 wine glasses and 2 water glasses with coasters)

  • Ice bucket, plastic bag, and tong

General (16)

  • Baseboard (clean and dust free)

  • Trash (empty and new lining)

  • Side stand (Bible and Book of Mormon )

  • Alarm clock ( working with alarm off)

  • Environmental frame

  • Mirrors and artwork (dust free)

  • Chair and ottoman

  • Shoe shine (bag, horn, mitt and card)

  • All lights working and dust free

  • Phone with notepad and pen

  • Floor (clean and stain free)

  • Walls (no marks)

  • Magazine (RC, RC Gift, Wedding, Cigar, and Wine)

  • A/C vent (dusty free and 68 degree)

  • Balcony and door/window clean

  • Drapes and Curtains (clean, easy to open, and no rips)

Bed (6)

  • Headboard

  • Sheets (clean and pressed)

  • Pillow (correct sizes and clean)

  • Bed skirt

  • Under bed

  • Baseboard

Bathroom (21)

  • Floor ( hair free especially in corners)

  • Make up mirror (cleaning and working light )

  • Tub / Shower

  • Shower / tub walls

  • Shower / tub drain

  • Shower / tub floor

  • Sink and Chrome

  • Amenities (lotion, qtips, mouth wash, shower cap, soap, and cotton wad)

  • Kleenex box

  • Mirror

  • Toilet (clean and no soap left)

  • Toilet Paper (Tipped and even)

  • Wash cloth, towel, and hand towels

  • Bath matt and bath rug

  • Trash can with lining

  • Phone

  • Shampoo, conditioner, and soap

  • Two glasses with coasters

  • Live floral or plant

  • Hair dryer and bag

  • Robe and slipper

Refinement / Sense of Luxury (8)

  • Proper announcing to enter room

  • Personal touch in service

  • Staff makes eye contact and keeps focus on the guest.

  • Used guest name

  • Offer name to guest

  • Clean and organized chart

  • Name tag and uniform

  • Credo card

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.