Title Page

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  • Location

General

  • Manager schedules are complete for the current month.

  • ShiftNote is being used daily to communicate issues and opportunities.

Admissions & Cash Room

  • Gift card audit has been completed for the past month.

  • Gift cards are secured in the safe unless assigned to a crewmember. All gift cards are signed in and out of the cash room and variances are reported daily.

  • Opening, mid, and closing safe counts are recorded in ShiftNote and verified by a manager.

  • Petty cash is secured in the safe and only disbursed with authorization from the General Manager.

  • Drawer pull audits are conducted a minimum of once per shift per department.

  • Lead, supervisor, and manager access levels in Siriusware/BOS are assigned to the appropriate personnel only.

  • Deposits are verified by a manager and logged.

  • Monthly ticket and wristband inventory is complete.

  • Till sign out log is up to date. Crewmembers must present property photo ID to receive till.

  • Radios sign out log is up to date. Crewmembers must present property ID to receive till.

  • Monthly price check audit is complete.

Admissions & Cash Room Training

  • 1. Employee File Audit (write employee name/department in notes)<br>Required (Admissions): EOT packet (complete w/ initials), General Knowledge quizzes, Admissions department quiz, cash handling & admissions skill outs (completed by manager or growth sup)<br>Required (Cash Room): EOT packet (complete w/ initials), General Knowledge quizzes, cash handling & cash room skill outs (completed by manager or growth sup)

  • 2. Employee File Audit (write employee name/department in notes)<br>Required (Admissions): EOT packet (complete w/ initials), General Knowledge quizzes, Admissions department quiz, cash handling & admissions skill outs (completed by manager or growth sup)<br>Required (Cash Room): EOT packet (complete w/ initials), General Knowledge quizzes, cash handling & cash room skill outs (completed by manager or growth sup)

  • 3. Employee File Audit (write employee name/department in notes)<br>Required (Admissions): EOT packet (complete w/ initials), General Knowledge quizzes, Admissions department quiz, cash handling & admissions skill outs (completed by manager or growth sup)<br>Required (Cash Room): EOT packet (complete w/ initials), General Knowledge quizzes, cash handling & cash room skill outs (completed by manager or growth sup)

  • 4. Employee File Audit (write employee name/department in notes)<br>Required (Admissions): EOT packet (complete w/ initials), General Knowledge quizzes, Admissions department quiz, cash handling & admissions skill outs (completed by manager or growth sup)<br>Required (Cash Room): EOT packet (complete w/ initials), General Knowledge quizzes, cash handling & cash room skill outs (completed by manager or growth sup)

  • 5. Employee File Audit (write employee name/department in notes)<br>Required (Admissions): EOT packet (complete w/ initials), General Knowledge quizzes, Admissions department quiz, cash handling & admissions skill outs (completed by manager or growth sup)<br>Required (Cash Room): EOT packet (complete w/ initials), General Knowledge quizzes, cash handling & cash room skill outs (completed by manager or growth sup)

Security & First Aid

  • All security ambassadors have a current security license.

  • First Aid kits are stocked.

  • First Aid certificates for all certified personnel are posted.

  • Incident Reports are completed for all Guest and crew injuries.

  • Shift checklists are complete and filed.

Security Training

  • 1. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Security department quiz, Security skill out (completed by manager or growth sup)

  • 2. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Security department quiz, Security skill out (completed by manager or growth sup)

  • 3. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Security department quiz, Security skill out (completed by manager or growth sup)

Rides

  • All ROPICs are filled out and signed off by appropriate personnel. ROPIC and maintenance inspection sheet are stapled and filed.

  • Throughputs are recorded daily and trends are reviewed by management.

  • Staffing logs are filled out and filed.

  • Daily Operational Reports and Journals (DOR/DOJ) are filled out and filed. Downtime has appropriate initials from ops/maintenance.

  • MVRs are on file for all crewmembers authorized to operate a train (N/A Pleasure Pier)

Rides Training

  • 1. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Rides department quiz, Ride skill outs (completed by manager or growth sup)

  • 1. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Rides department quiz, Ride skill outs (completed by manager or growth sup)

  • 3. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Rides department quiz, Ride skill outs (completed by manager or growth sup)

  • 4. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Rides department quiz, Ride skill outs (completed by manager or growth sup)

  • 5. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Rides department quiz, Ride skill outs (completed by manager or growth sup)

Games

  • Monthly inventory is complete and all variances explained.

  • Cost of sales meets divisional standards.

  • Till audits are completed once per shift and logged.

Games Training

  • 1. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Games department quiz, cash handling & games skill outs (completed by manager or growth sup)

  • 2. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Games department quiz, cash handling & games skill outs (completed by manager or growth sup)

  • 3. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Games department quiz, cash handling & games skill outs (completed by manager or growth sup)

  • 4. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Games department quiz, cash handling & games skill outs (completed by manager or growth sup)

  • 5. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Games department quiz, cash handling & games skill outs (completed by manager or growth sup)

Food & Beverage/Concessions

  • All crewmembers serving alcohol have a TABC certificate on file.

  • Cost of sales meets divisional standards.

  • Comps and voids are completed by leads and above only. All comps and voids have a signed receipt and/or reason.

  • Monthly price check audit is complete.

Food & Beverage/Concessions Training

  • 1. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, F&B department quiz, cash handling & food stand skill outs (completed by manager or growth sup), Food Handler card, TABC (if applicable)

  • 2. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, F&B department quiz, cash handling & food stand skill outs (completed by manager or growth sup), Food Handler card, TABC (if applicable)

  • 3. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, F&B department quiz, cash handling & food stand skill outs (completed by manager or growth sup), Food Handler card, TABC (if applicable)

  • 4. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, F&B department quiz, cash handling & food stand skill outs (completed by manager or growth sup), Food Handler card, TABC (if applicable)

  • 5. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, F&B department quiz, cash handling & food stand skill outs (completed by manager or growth sup), Food Handler card, TABC (if applicable)

Retail

  • Daily sales goals are calculated and posted by management.

  • Drawer pull audits are completed a minimum of once per shift.

Retail Training

  • 1. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Retail department quizzes, cash handling stand skill out (completed by manager or growth sup)

  • 2. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Retail department quizzes, cash handling stand skill out (completed by manager or growth sup)

  • 3. Employee File Audit (write employee name in notes)<br>Required: EOT packet (complete w/ initials), General Knowledge quizzes, Retail department quizzes, cash handling stand skill out (completed by manager or growth sup)

Maintenance & Facilities

  • All ride inspection sheets are completed, signed by a supervisor/manager, and filed.

  • All rides have current state inspection sticker.

Maintenance Training

  • 1. Employee File Audit (write employee name in notes)<br>Required: lockout/tagout, vehicle training

  • 2. Employee File Audit (write employee name in notes)<br>Required: lockout/tagout, vehicle training

  • 3. Employee File Audit (write employee name in notes)<br>Required: lockout/tagout, vehicle training

Training

  • Snapshot audits are conducted a minimum of once per shift per department.

  • Welcome to the WILD Bunch poster is displayed with the most recent Growth Supervisor welcome page.

  • Most recent GSAT meeting notes are posted with management approved solutions.

  • Be Part of the Solution GSAT Meeting Poster is displayed with the next meeting date & time.

  • All crewmember training manuals are in stock.

  • All Supervisors are in the Growth Program.

  • All Leads have completed the Amusement Division Lead Training Program.

  • 110% Service Awards are posted in crew areas.

  • Certified Trainer certificates are posted in crew areas.

  • Motivational posters are displayed in crew areas.

  • Crew communication boards are current and appealing.

  • Pre-shift meetings are conducted by all departments and meeting notes are posted in crew areas.

Development

  • All managers IPC with General Manager once per month. GM has meeting notes on file.

  • All managers are working on their ongoing development grids. Progress is signed off by GM and RD.

Human Resources

  • All required posters are displayed in crew areas (Federal All-In-One, OSHA 300A)

  • All required Landry's posters are displayed in crew areas (Employee Hotline, Ring It Before You Bring It, Worker's Compensation Fraud)

Crash Kits

  • Admissions crash kits are in place and stocked.

  • Retail crash kits are in place and stocked.

  • Food & Beverage crash kits are in place and stocked.

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.