Alinta Energy Assist Site Inspection

• Document No.

• Alinta Energy Assist Site Inspection

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

1. Does the vehicle present in a clean and tidy state?

• a. Is the exterior clean and well presented?

  1 Presents Very Badly

  2 Requires Cleaning

  3 Not Clean

  4 Presents Ok

  5 Well Presented

• b. Is the interior clean and organized?

  1 Presents Very Badly

  2 Requires Cleaning

  3 Not Clean

  4 Presents Ok

  5 Well Presented

2. Does the technician present the correct image?

• a. Are they clean shaven?

  Yes

  No

  N/A

• b. Are they in a clean uniform and well presented uniform?

  Yes

  No

  N/A

3. How was the Customer Service Experience?

• a.​ Did the technician call 30 minutes prior?<br>

  Yes

  No

  N/A

• b.​ Did they introduce themselves and explain what they were here to complete?

  Yes

  No

  N/A

4. Service Sticker / Magnets

• a. Was a Service Sticker placed in the meter box?

  Yes

  No

  N/A

• b. Was a Magnet left on site?

  Yes

  No

  N/A

5. Quality of the work completed

• a. Did they carry out the works in a neat and professional manner?

  Yes

  No

  N/A

• b.​ Did they leave the site in a clean and tidy state?

  Yes

  No

  N/A

6. Incidents and Safety Practices

• a.​ Were the works carried out incident free?

  Yes

  No

  N/A

• b. Were the works carried out accident free?<br>

  Yes

  No

  N/A

• c.​ Were the works carried out in a safe manner?

  Yes

  No

  N/A

• d. Was an on site Risk Assessment completed?

  Yes

  No

  N/A

Follow up / Actions / Recommendations

Sign Off

• Customer Signature

  Sign

• Operations Manager Signature

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