Information
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Geoffrey Osbourne Ltd
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Conducted on
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Prepared by
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Fonteyn House 47-49 London Road Reigate Surrey RH2 9PY
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Special Notes
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Photos
TOILETS
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Sweep and wash floors
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Clean wash basins and taps
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Clean/sanitise toilet bowls, wipe toilet seats
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Clean/sanitise urinals
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Clean mirrors
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Damp wipe hand towel dispensers, soap dispensers, sanitary bins, refuse bins
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Remove fingermarks from door vision panels
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Damp wipe door furniture
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Replenish toilet tissue, hand towels and soap
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Empty all bins and transfer to corresponding bin in underground bin area
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Remove marks from painted walls (weekly)
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Wipe down cubical doors and surrounds (weekly)
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Wipe down tiled walls (weekly)
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Dust skirtings (weekly)
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High level dusting (weekly)
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Refill automatic air freshner (monthly)
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Remove cobwebs (monthly)
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Replace aqua free cartridges (quarterly)
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Deep clean (annual)
SHOWERS
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Floors swept and washed
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Clean/sanitise shower tray, cubical glazing & shower attachment
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Wipe down tiled walls (weekly)
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Damp wipe door to shower room and surrounds (weekly)
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Remove cobwebs (monthly)
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Deep clean (annual)
OPEN PLAN OFFICE & ADMIN OFFICE
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Dust or damp wipe/dry all office furniture fixtures and fittings, phones, flat screens, monitors and door furniture<br>
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Remove fingermarks from door vision panels, glass doors, light switches
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Empty all bins and transfer to corresponding bin in underground bin area
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Vacuum all carpets
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Damp wipe external lift doors on each floor
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Sweep and wash all hard floors
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Clean glass table in reception visitor area
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Dust window sills and skirting boards (weekly)
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Damp wipe top of desk divider screen (weekly)
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Damp wipe all chair legs and plastic seat backs (weekly)
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Damp wipe fingermarks from door/cupboard surfaces (weekly)
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Vacuum all office chairs and upholstered furniture (weekly)<br>
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Dust tops and base stands of all wall mounted and floor standing fire extinguishers (weekly)<br>
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High level dusting (weekly)
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Remove cobwebs (monthly)
LOWER GROUND FLOOR LOBBY
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Sweep and wash floors
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Vacuum mats
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Remove fingermarks from internal doors and light switches
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Damp wipe external lift doors
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Dust skirtings (weekly)<br>
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High level dusting (weekly)
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Remove cobwebs (monthly)
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Deep clean hard floor (annually)
RECEPTION AREA
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Dust or damp wipe/dry reception desk, phones, flat screens monitors<br>
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Sweep and wash floor and steps and vacuum carpets (including revolving door and mats)
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Clean glass table in reception visitors area
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Empty all bins and transfer to corresponding bin in underground bin area
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Remove fingermarks from internal revolving door
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Damp wipe all chair legs and plastic seat backs (weekly)
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Damp wipe leather visitors chairs in reception area (weekly)
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High level dusting (weekly)
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Clean glass partitions at top of steps in reception area (weekly)
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Remove cobwebs (monthly)
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Deep clean hard floor/steps
MEETING ROOMS
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Dust or damp wipe/dry meeting tables and credenza, coasters, phones and door furniture
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Dust tops of screens/monitors. DO NOT CLEAN SCREENS OF WALL MOUNTED TV'S
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Remove fingermarks from glass doors, light switches
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Empty all bins and transfer to corresponding bin in underground bin area
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Vacuum all carpets
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Dust Windows Sills & Skirting boards (weekly)
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Damp wipe all chair legs (weekly)
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Damp wipe fingermarks from door/cupboard surfaces (weekly)
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Vacuum all chairs and upholstered furniture (weekly)
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High level dusting (weekly)
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Damp wipe leather chairs in boardroom and leather visitors sofa and chairs in waiting area (weekly)
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Dust/damp wipe white bookshelves in waiting area (weekly)
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Damp wipe backs of fabric meeting room chairs (monthly)
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Remove cobwebs (monthly)
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Wash with warm soapy water all "ideas walls" located in meeting rooms x9 (monthly)
CAFE AREA
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Load dishwasher, wash on quick cycle, unload and store items
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Clean and sanitise sink and taps
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Clean glass partitions adjacent to sink
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Clean all worktop and table surfaces
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Damp wipe external surfaces of fridge, dishwasher, microwave, coffee machine, vending machine, cupboards/handles<br>
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Clean glass splash-backs and top of tea/coffee supply shelf
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Damp wipe zip tap and clean drain away and grill (nothing other than water to be emptied in this waste point)
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Damp wipe cup tray next to coffee machine before re filling with cups from dishwasher
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Remove fingermarks from glass door
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Replenish hand towel dispensers
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Empty all bins and transfer to corresponding bin in underground bin area
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Vacuum all carpeted areas, sweep and wash all uncarpeted floor areas
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Brush off all seating
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Vacuum all seating (weekly)
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Damp wipe all chair legs (weekly)
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Dust skirtings (weekly)
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Damp wipe all plastic chair backs (weekly)
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Remove marks from painted walls (weekly)
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High level dusting (weekly)
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Wipe clean kick boards (weekly)
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Wipe clean inside of microwave (weekly)
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Remove cobwebs (monthly)
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Empty fridge clean and sanitise (monthly)
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Deep clean uncarpeted floor area (annual)
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Deep clean fabric chair seats (annual)
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Deep clean banquet seating (annual)
PANTRY
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Load dishwasher, wash on quick cycle, unload and store items
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Clean and sanitise sink and taps
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Clean worktop
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Damp wipe external surfaces of fridge, dishwasher, cupboards and cupboard door handles<br>
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Clean tiled splash back
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Replenish hand towel dispensers
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Empty all bins and transfer to corresponding bin in underground bin area
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Sweep and wash all uncarpeted floor areas
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Dust skirting (weekly)
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Remove marks from painted walls (weekly)
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High level dusting (weekly)
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Remove cobwebs (monthly)
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Empty fridge clean and sanitise (monthly)
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Deep clean uncarpeted floor areas (annual)
TEA/PHOTOCOPY AREAS
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Clean worktop
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Damp wipe external surfaces of coffee machine, cupboards and cupboard door handles<br>
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Damp wipe Zip tap and clean drain away and grill (nothing other than water to be emptied in this waste point)
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Clean glass splash backs and top tea/coffee supply shelf
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Replenish hand towel dispensers
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Empty all bins and transfer to corresponding bin in underground bin area
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Vacuum all carpeted areas
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Sweep and wash all uncarpeted floor
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Wipe clean skirting boards and kickboards (weekly)
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Damp wipe fingermarks from door cupboard surfaces (weekly)
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High level dusting (weekly)
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Remove cobwebs (monthly)
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Empty fridge clean and sanitise (monthly)
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Deep clean uncarpeted floor area (annual)
STAIRWELLS
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Vacuum all carpeted areas
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Dust skirting boards (weekly)
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High level dusting (weekly)
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Damp wipe stair rails and balustrades (monthly)
LIFT CAR
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Clean internal surfaces of lift including internal doors, control panel and mirrors
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Sweep and wash floor
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Vacuum door runners
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High level dusting (weekly)
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Remove cobwebs (monthly)
CLEANERS CUPBOARDS 3rd & LOWER GROUND FLOORS
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Clean and sanitise butler sinks
COFFEE MACHINES
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Bring in milk and distribute to pantry and all floors (86 litres every Monday then average 50 litres on remaining days)
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Clean coffee machines on all floors (4) in accordance with manufacturers instruction (provided)
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Fill milk container in each machine
EXTERNAL AREAS
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Empty cigarette butt bins (x2)
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Insure external bin store is kept tidy and locked and all cardboard waste is flattened prior to being placed in bin
WEEKLY - CARPET CLEANING
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Ad-hoc spot cleans as requested
SIX MONTHLY - CARPET CLEANING
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South stairwell
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Meeting rooms G/01 and G/02, boardroom and waiting area.
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High traffic areas on all floors and reception upper lobby area
ANNUAL - CARPET CLEANING
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North and South stairwells
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General office areas on all floors
COMPLIANCE MATTERS
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Cleaners Attendance
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Timekeping
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Uniforms Worn
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ID Badges Worn
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Cleaning Cupboard kept Tidy
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Consumable Stocks Managed Effectively
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Health & Safety
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Portable Appliance Check (Itemise all electrical equipment and date stamps in notes field)
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Management Response Time
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Management Communication
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Overall Management Support
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Auditor Signature
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Customer Signature