Information

  • Geoffrey Osbourne Ltd

  • Conducted on

  • Prepared by

  • Fonteyn House 47-49 London Road Reigate Surrey RH2 9PY
  • Special Notes

  • Photos

TOILETS

  • Sweep and wash floors

  • Clean wash basins and taps

  • Clean/sanitise toilet bowls, wipe toilet seats

  • Clean/sanitise urinals

  • Clean mirrors

  • Damp wipe hand towel dispensers, soap dispensers, sanitary bins, refuse bins

  • Remove fingermarks from door vision panels

  • Damp wipe door furniture

  • Replenish toilet tissue, hand towels and soap

  • Empty all bins and transfer to corresponding bin in underground bin area

  • Remove marks from painted walls (weekly)

  • Wipe down cubical doors and surrounds (weekly)

  • Wipe down tiled walls (weekly)

  • Dust skirtings (weekly)

  • High level dusting (weekly)

  • Refill automatic air freshner (monthly)

  • Remove cobwebs (monthly)

  • Replace aqua free cartridges (quarterly)

  • Deep clean (annual)

SHOWERS

  • Floors swept and washed

  • Clean/sanitise shower tray, cubical glazing & shower attachment

  • Wipe down tiled walls (weekly)

  • Damp wipe door to shower room and surrounds (weekly)

  • Remove cobwebs (monthly)

  • Deep clean (annual)

OPEN PLAN OFFICE & ADMIN OFFICE

  • Dust or damp wipe/dry all office furniture fixtures and fittings, phones, flat screens, monitors and door furniture<br>

  • Remove fingermarks from door vision panels, glass doors, light switches

  • Empty all bins and transfer to corresponding bin in underground bin area

  • Vacuum all carpets

  • Damp wipe external lift doors on each floor

  • Sweep and wash all hard floors

  • Clean glass table in reception visitor area

  • Dust window sills and skirting boards (weekly)

  • Damp wipe top of desk divider screen (weekly)

  • Damp wipe all chair legs and plastic seat backs (weekly)

  • Damp wipe fingermarks from door/cupboard surfaces (weekly)

  • Vacuum all office chairs and upholstered furniture (weekly)<br>

  • Dust tops and base stands of all wall mounted and floor standing fire extinguishers (weekly)<br>

  • High level dusting (weekly)

  • Remove cobwebs (monthly)

LOWER GROUND FLOOR LOBBY

  • Sweep and wash floors

  • Vacuum mats

  • Remove fingermarks from internal doors and light switches

  • Damp wipe external lift doors

  • Dust skirtings (weekly)<br>

  • High level dusting (weekly)

  • Remove cobwebs (monthly)

  • Deep clean hard floor (annually)

RECEPTION AREA

  • Dust or damp wipe/dry reception desk, phones, flat screens monitors<br>

  • Sweep and wash floor and steps and vacuum carpets (including revolving door and mats)

  • Clean glass table in reception visitors area

  • Empty all bins and transfer to corresponding bin in underground bin area

  • Remove fingermarks from internal revolving door

  • Damp wipe all chair legs and plastic seat backs (weekly)

  • Damp wipe leather visitors chairs in reception area (weekly)

  • High level dusting (weekly)

  • Clean glass partitions at top of steps in reception area (weekly)

  • Remove cobwebs (monthly)

  • Deep clean hard floor/steps

MEETING ROOMS

  • Dust or damp wipe/dry meeting tables and credenza, coasters, phones and door furniture

  • Dust tops of screens/monitors. DO NOT CLEAN SCREENS OF WALL MOUNTED TV'S

  • Remove fingermarks from glass doors, light switches

  • Empty all bins and transfer to corresponding bin in underground bin area

  • Vacuum all carpets

  • Dust Windows Sills & Skirting boards (weekly)

  • Damp wipe all chair legs (weekly)

  • Damp wipe fingermarks from door/cupboard surfaces (weekly)

  • Vacuum all chairs and upholstered furniture (weekly)

  • High level dusting (weekly)

  • Damp wipe leather chairs in boardroom and leather visitors sofa and chairs in waiting area (weekly)

  • Dust/damp wipe white bookshelves in waiting area (weekly)

  • Damp wipe backs of fabric meeting room chairs (monthly)

  • Remove cobwebs (monthly)

  • Wash with warm soapy water all "ideas walls" located in meeting rooms x9 (monthly)

CAFE AREA

  • Load dishwasher, wash on quick cycle, unload and store items

  • Clean and sanitise sink and taps

  • Clean glass partitions adjacent to sink

  • Clean all worktop and table surfaces

  • Damp wipe external surfaces of fridge, dishwasher, microwave, coffee machine, vending machine, cupboards/handles<br>

  • Clean glass splash-backs and top of tea/coffee supply shelf

  • Damp wipe zip tap and clean drain away and grill (nothing other than water to be emptied in this waste point)

  • Damp wipe cup tray next to coffee machine before re filling with cups from dishwasher

  • Remove fingermarks from glass door

  • Replenish hand towel dispensers

  • Empty all bins and transfer to corresponding bin in underground bin area

  • Vacuum all carpeted areas, sweep and wash all uncarpeted floor areas

  • Brush off all seating

  • Vacuum all seating (weekly)

  • Damp wipe all chair legs (weekly)

  • Dust skirtings (weekly)

  • Damp wipe all plastic chair backs (weekly)

  • Remove marks from painted walls (weekly)

  • High level dusting (weekly)

  • Wipe clean kick boards (weekly)

  • Wipe clean inside of microwave (weekly)

  • Remove cobwebs (monthly)

  • Empty fridge clean and sanitise (monthly)

  • Deep clean uncarpeted floor area (annual)

  • Deep clean fabric chair seats (annual)

  • Deep clean banquet seating (annual)

PANTRY

  • Load dishwasher, wash on quick cycle, unload and store items

  • Clean and sanitise sink and taps

  • Clean worktop

  • Damp wipe external surfaces of fridge, dishwasher, cupboards and cupboard door handles<br>

  • Clean tiled splash back

  • Replenish hand towel dispensers

  • Empty all bins and transfer to corresponding bin in underground bin area

  • Sweep and wash all uncarpeted floor areas

  • Dust skirting (weekly)

  • Remove marks from painted walls (weekly)

  • High level dusting (weekly)

  • Remove cobwebs (monthly)

  • Empty fridge clean and sanitise (monthly)

  • Deep clean uncarpeted floor areas (annual)

TEA/PHOTOCOPY AREAS

  • Clean worktop

  • Damp wipe external surfaces of coffee machine, cupboards and cupboard door handles<br>

  • Damp wipe Zip tap and clean drain away and grill (nothing other than water to be emptied in this waste point)

  • Clean glass splash backs and top tea/coffee supply shelf

  • Replenish hand towel dispensers

  • Empty all bins and transfer to corresponding bin in underground bin area

  • Vacuum all carpeted areas

  • Sweep and wash all uncarpeted floor

  • Wipe clean skirting boards and kickboards (weekly)

  • Damp wipe fingermarks from door cupboard surfaces (weekly)

  • High level dusting (weekly)

  • Remove cobwebs (monthly)

  • Empty fridge clean and sanitise (monthly)

  • Deep clean uncarpeted floor area (annual)

STAIRWELLS

  • Vacuum all carpeted areas

  • Dust skirting boards (weekly)

  • High level dusting (weekly)

  • Damp wipe stair rails and balustrades (monthly)

LIFT CAR

  • Clean internal surfaces of lift including internal doors, control panel and mirrors

  • Sweep and wash floor

  • Vacuum door runners

  • High level dusting (weekly)

  • Remove cobwebs (monthly)

CLEANERS CUPBOARDS 3rd & LOWER GROUND FLOORS

  • Clean and sanitise butler sinks

COFFEE MACHINES

  • Bring in milk and distribute to pantry and all floors (86 litres every Monday then average 50 litres on remaining days)

  • Clean coffee machines on all floors (4) in accordance with manufacturers instruction (provided)

  • Fill milk container in each machine

EXTERNAL AREAS

  • Empty cigarette butt bins (x2)

  • Insure external bin store is kept tidy and locked and all cardboard waste is flattened prior to being placed in bin

WEEKLY - CARPET CLEANING

  • Ad-hoc spot cleans as requested

SIX MONTHLY - CARPET CLEANING

  • South stairwell

  • Meeting rooms G/01 and G/02, boardroom and waiting area.

  • High traffic areas on all floors and reception upper lobby area

ANNUAL - CARPET CLEANING

  • North and South stairwells

  • General office areas on all floors

COMPLIANCE MATTERS

  • Cleaners Attendance

  • Timekeping

  • Uniforms Worn

  • ID Badges Worn

  • Cleaning Cupboard kept Tidy

  • Consumable Stocks Managed Effectively

  • Health & Safety

  • Portable Appliance Check (Itemise all electrical equipment and date stamps in notes field)

  • Management Response Time

  • Management Communication

  • Overall Management Support

  • Auditor Signature

  • Customer Signature

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