Alton Towers Resort

• Document No.

• Audit Title / Room Number

• Alton Towers Resort

• Conducted on

  Date

• Prepared by

Corridor and Entrance.

• Did the environment smell clean and fresh?

  Yes

  No

  N/A

• Was the in the corridor carpet clean and in good repair?

  Yes

  No

  N/A

• Is the a visible break glass point close to the room?

  Yes

  No

  N/A

• Is the room door clean and free from damage?

  Yes

  No

  N/A

• Is the room number to the agreed theme for the venue?

  Yes

  No

  N/A

• Does the Vincard lock work on the first attempt?

  Yes

  No

  N/A

Bedroom

• Did the environment smell clean and fresh?

  Yes

  No

  N/A

• Does the bedroom door close (softly) with no obstruction?

  Yes

  No

  N/A

• Does the carpet appear to have been vacuumed?

  Yes

  No

  N/A

• Were all the lights in working order?

  Yes

  No

  N/A

• Were the lights/fixtures clean and free from dust?

  Yes

  No

  N/A

• Were the lights in a safe operating condition?

  Safe

  At Risk

  N/A

• Were there 6 coat hangers available?

  Yes

  No

  N/A

• Is there an iron and board available?

  Yes

  No

  N/A

• Is the case to the iron free from damage?

  Safe

  At Risk

  N/A

• Is the cable to the iron, knot free and free from damage?

  Safe

  At Risk

  N/A

• Does the ironing board, stand safely?

  Safe

  At Risk

  N/A

• Is the ironing board cover clean, free from burn marks and undamaged?

  Yes

  No

  N/A

• Is the shelf free from dust and in good repair?

  Yes

  No

  N/A

• Does the fire head appear in clean and operational condition?

  Yes

  No

  N/A

• Are the Temperature Controls working?

  Yes

  No

  N/A

• Is the smoking sticker present and in good condition?

  Yes

  No

  N/A

• Is there a fan in the room?

  Yes

  No

  N/A

• Is the case/blade to the fan free from dust and in good repair?

  Safe

  At Risk

  N/A

• Is the cable to the fan, knot free and free from damage?

  Safe

  At Risk

  N/A

• Does the fan switch on?

  Yes

  No

  N/A

• Were all the fixtures and surfaces clean and free from dust?

  Yes

  No

  N/A

• Is the fridge clean (inside and out), frost free and in good working order?

  Yes

  No

  N/A

• Are all picture clean, free from dust with no maintenance issues?

  Yes

  No

  N/A

• Is there a laundry form and bag (all well presented)?

  Yes

  No

  N/A

• Are the mirror tops and high surfaces free from dust?

  Yes

  No

  N/A

• Check inside the drawers. Are they clean and free from dust?

  Yes

  No

  N/A

• Is there a hair dryer available?

  Yes

  No

  N/A

• Is the case to the hair dryer free from damage?

  Safe

  At Risk

  N/A

• Is the cable to the hair dryer, knot free and free from damage?

  Safe

  At Risk

  N/A

• Does the hair dryer switch on?

  Yes

  No

  N/A

• Was the decor in good order?

  Yes

  No

  N/A

• Were the walls and ceilings clean?

  Yes

  No

  N/A

• Was the waste bin empty?

  Yes

  No

  N/A

• Remove the bag and check the bin. Is it clean inside and out?

  Yes

  No

  N/A

• Are the soft furnishings in good order and clean?

  Yes

  No

  N/A

• Are the curtains clean (dust/cob webs) and in good repair? Front and back

  Yes

  No

  N/A

• Is curtain rail clean, in good repair with all hooks attached?

  Yes

  No

  N/A

• Were the windows clean including frame?

  Yes

  No

  N/A

• Are the windows in good working order, locks working and window stays in place?

  Yes

  No

  N/A

• Is the radiator clean, in good repair and free from debris/dust behind?

  Yes

  No

  N/A

• Is the "Caution Do Not Cover" / "Heat" sticker present and in good condition?

  Safe

  At Risk

  N/A

• Are the bedside tables clean, free from dust and in good repair?

  Yes

  No

  N/A

• Is the bible well presented, clean and free from dust and graffiti?

  Yes

  No

  N/A

• Was the bed presented to the agreed standard? (Including Bunks or Divan)

  Yes

  No

  N/A

• Does the mattress top appear to be level?

  Yes

  No

  N/A

• Were the bed throws clean and free from damage?

  Yes

  No

  N/A

• If the bed has a valance, is it well presented, clean and free from dust?

  Yes

  No

  N/A

• Move the bed away from the wall! Is it free from dust and debris?

  Yes

  No

  N/A

• How many pillows are visible on the bed?

  Number

• Is under the bunk bed/ divan clean and free from debris?

  Yes

  No

  N/A

• Is the bunk bed sticker present and in good repair?

  Yes

  No

  N/A

• Are all in room mirrors clean and in good repair?

  Yes

  No

  N/A

• Is there air conditioning in the room? (Moon Voyage)

  Yes

  No

  N/A

• Does the A/C switch on?

  Yes

  No

  N/A

• Is the casing to the A/C unit free from damage?

  Safe

  At Risk

  N/A

• Is the control unit available, and have batteries in that work?

  Safe

  At Risk

  N/A

Room Accessories and Services.

• Was there a guest directory available?

  Yes

  No

  N/A

• How many pages?

  Number

• Is the directory in a clean and fit condition?

  Yes

  No

  N/A

• Is the telephone presented to standard and free from dust?<br>

  Yes

  No

  N/A

• Is there a dialling tone and does the Operator answer? (Call 0)

  Yes

  No

  N/A

• Are there telephone instructions available?

  Yes

  No

  N/A

• Is there a clean (check behind also), well presented television in the room? <br>

  Yes

  No

  N/A

• Is there a good quality TV picture?

  Yes

  No

  N/A

• Is there a working remote control present, with the battery cover in place?

  Yes

  No

  N/A

• Is remote holder present, free from dust and in good repair?

  Yes

  No

  N/A

• Does the TV show all the advertised channels?

  Yes

  No

  N/A

• Is there Tea and Coffee making facilities?

  Yes

  No

  N/A

• Is the kettle clean, free from Lime scale and presented to standard?

  Yes

  No

  N/A

• Is the tray and condiment holder clean and in good repair?

  Yes

  No

  N/A

• Are the mugs presented to standard, in good repair and clean?

  Yes

  No

  N/A

• Is the Tea and Coffee Making Facility well stocked? (take photo)

  Yes

  No

  N/A

Bathroom

• Is the bathroom clean and tidy?

  Yes

  No

  N/A

• Does the environment smell clean and fresh?

  Yes

  No

  N/A

• Were all the lights in working order?

  Yes

  No

  N/A

• Were the lights clean and free from dust?

  Yes

  No

  N/A

• Were the lights in a safe operating condition?

  Safe

  At Risk

  N/A

• Was the waste bin empty?

  Yes

  No

  N/A

• Remove the bag and check the bin. Is it clean inside and buffed outside?

  Yes

  No

  N/A

• Does the foot pedal work?

  Yes

  No

  N/A

• Are the glasses matching, clean and in good repair?

  Yes

  No

  N/A

• Is the decor in good order?

  Yes

  No

  N/A

• Were the walls and ceilings clean?

  Yes

  No

  N/A

• Is the mirror clean, free from dust and in good repair?

  Yes

  No

  N/A

• Are all Chrome fixtures free from lime scale, buffed and in good repair?

  Yes

  No

  N/A

• Are plugs free moving and clean?

  Yes

  No

  N/A

• Was there toilet paper available to standard?

  Yes

  No

  N/A

• Is there a spare roll available?

  Yes

  No

  N/A

• Were there clean towels available and folded to standard?

  Yes

  No

  N/A

• Were there toiletries available? (Show photo)

  Yes

  No

  N/A

• Does the bathroom extract work? (hold up a square of toilet tissue)

  Yes

  No

  N/A

• Are the toilet seat/lid and hinges clean, and in good repair?

  Yes

  No

  N/A

• Is the toilet bowl / rim clean and free from scale?

  Yes

  No

  N/A

• Is the area around the toilet clean and free from stains/lime scale?

  Yes

  No

  N/A

• Shower - was the water temperature easily regulated?

  Yes

  No

  N/A

• Is the shower head free from lime scale?

  Yes

  No

  N/A

• Are the shower hose connections free from scale or mould and in good repair?

  Yes

  No

  N/A

• Is the tiled area free from mould/lime scale including silicone edges?

  Yes

  No

  N/A

• Are safety stickers present and in good repair?

  Yes

  No

  N/A

• Is the bath clean and in good repair?

  Yes

  No

  N/A

• Is the overflow free from mould, buffed and in good repair?

  Yes

  No

  N/A

• Shower curtain and pole, clean, all hooks in place?

  Yes

  No

  N/A

• Does the bathroom lock work?

  Yes

  No

  N/A

• Is behind the door clean and free from debris?

  Yes

  No

  N/A

• Is the rest of the bathroom floor(including corners) clean and free from debris?

  Yes

  No

  N/A

• Is the bathroom door clean and damage free?

  Yes

  No

  N/A

• Are there tissues available? (ATH)

  Yes

  No

  N/A

Exiting the room!

• Is there an "Action in the event of Fire" notice in place behind the door?

  Yes

  No

  N/A

• Is there a locking handle on the door, does it work?

  Yes

  No

  N/A

• Is there a "Do not Disturb" door hanger available?

  Yes

  No

  N/A

• Is the spy hole in place and clean (look through it)

  Yes

  No

  N/A

• Sign once completed.

  Sign