Audit

Security check

Security
Port of security
Date of security check

Name of guard

Doing his job correctly?

Present all the time

Dresscode

Friendliness

Comments Security

Gangway and entrance

Gangway

Plants are displayed in new type of holder?

Tent is displayed outside the ship

Beach flags are displayed

Gangway carpet

additional comments gangway

Media gangway
Entrance and Lobby

Logo mats

description of the issue

Marble floor

Reception desk

What needs attention

Is the reception desk manned

Friendliness of the reception staff

GPS - Info screen is working

Comments lobby

Elevator and stairs

Elevator is working

out of order since

Signage of levels at elevator buttons

Stairs and railings in lobby are clean

Stairs CTR have a safety fence

Comments elevator and stairs

CM and Hotman area

CM desk looks organized

Hotman desk looks organized

Guest printer

additional comments cm hotman area

Library

Books

Games

Curtains

Furniture

additional comments library

Shop

Product display

Cleanliness of the shop

Please make pictures of the shop

Comments shop:

Public toilets

Hooks on the door are mounted

Cleanliness Mens toilet

Cleanliness Ladies toilet

Comments toilets

Pictures of issues public toiletsA

Check Lounge and Bar

Lounge and Bar

Coffee station set up

General cleanliness lounge

WMF machine is working

since when is the machine out of order
missing on coffee corner

Pantry door is closed

Wooden floor

Tapas board

Lounge carpet

Bar and bar set up

Safety fence at stairs

Decorations

Lamps

Use of actual printing material

Comments lounge and bar

Add media
Lounge furniture

Card chairs

Coaches

Sofa's

Large tables

Small glass tables

Describe technical condition of upholstery/ issues

Additional pictures lounge issues

Check Restaurant

Restaurant

General cleanliness restaurant

Services

Friendliness crew

Waiter food service

Wine service

Presentation

Additional restaurant service comments

Restaurant Technical and cleanliness

Marble surface and floor

Buffet

Fridges and glass doors of fridges

Carpet

Curtains

Windows and window cases

Add media
Restaurant furniture

Large tables

Chairs

Benches

Describe technical condition of upholstery/ issues

Add media
wine bars

Wooden floor

Chairs

Table

Wine fridges

Check Corridors

Corridors

Corridor number level

Condition woodpanels

Condition Carpet

Comments

Photo's issues Corridors

Check CTR

Captain's Table Restaurant

General cleanliness CTR

CTR Restaurant furniture

Chairs

Large tables

Describe technical condition of upholstery/ issues

Add media

CTR wooden floor

WMF machine CTR is working

since when is the machine out of order
missing on coffee corner CTR

Decorations

Lamps

Use of actual printing material

Wine fridges

Additional comments CTR

CTR Galley

Cleanliness CTR Galley

Issues CTR Galley

Pictures of CTR galley issues
Gym and Fitness

Gym Standardization:

10 water bottles present
Hand towels presented in a neat manner NOT face towels
Basket to place used towels
A small trash bin
Large bottle of sanitizer spray
On the machines the small sanitizer sprays rolled in face towels (same as it has been).
Gyms with Kineses machine should have the explanation booklet on display
Gyms with Sauna: Brown Sauna towels

CD players should be taken out of gyms, can be placed in Spa/massage room.
NO ice bucket
NO lemon or glasses

All 110m ships and the AmaCerto will be receiving new free weights up to 8kg and weight stand. As per discussion with Rudi we may not have weights heavier than 8kg.
There will be baskets which are already purchased for the yoga matts so that there will always be 10 yoga matts present in every gym, neatly presented in the basket.

General cleanliness gym

Equipment available

All machines working

Staterooms

Stateroom check

Room

Room #

Stewards name

Bathroom

Tiles

Grouting

Shower

Comments

Drain clear

Toilet

Inside/Outside
Inside comments
Outside comments

Sink

Vanity/Mirror

Countertop/Mirror
Countertop comment
Mirror comments

Amenities

What's missing?

Amenities Below

What's missing?

Towels

What's missing?

Bedroom

Bed

Comment
Which linen?

Under Bed

Comment

Windows

Sills & Blinds

Comment

Mirrors

Comment

Dust

Comment

Trash Emptied

Floor Vacuumed

Balcony

Technical issues cabin

Photo's of technical issues
Food and Beverage
Breakfast
Breakfast
Date of breakfast
Picture of buffet and specialty of the day

comments about todays breakfast

Lunch
Lunch
Date of lunch
Picture of lunch buffet and specialty of the day

Name of server/waiter

comments about todays lunch

picture of the menu card
Dinner
Dinner
Date of dinner
Pictures of the served food

Name of server/waiter

picture of the menu card

comments about todays dinner

Wine service

Sundeck

Music is playing? When allowed in port?

Cleanliness of the sundeck

Is the sundeck set up as per our standards

Sundeck issues with:

Description sundeck issues

Picture of the issues
Extra pictures

Pool - Whirlpool

Pool-whirlpool temperature

Nautical

Appearance of Captain

Friendliness captain

Captain attended welcome dinner

I attended the safety briefing

comments safety briefing

comments welcome dinner

Captains dinner

comments captains dinner

M2M Blue
In cabin system

Internet quality

Comments internet

TV channels

please fill in city with issues

Movies

Is the TV branded with AmaWaterways?

Music

PA system

Sound quality lounge

Does crew/captain know the Matrix system?

Comments about MTX and PA system

Sound quality lobby-corridors

Sound quality channel 1

Sound quality sundeck

Additional info about inference and issues with commentary

Entertainment
On Board entertainer

Quality of music

Name of entertainer

Would you like this entertainment for next year?

Variety of music choices

Appearance

Additional comments

Is entertainer familiar with the equipment and DJ set?

Entertainers coming
Entertainer coming aboard

Name entertainer

Date

Ship is sailing during entertainment

City of entertainment

Audience is involved/dancing

Picture of audience and entertainers
Number of guests attending

Is/Are the entertainers well received by guests

Why is the entertainer not well received

Comments about entertainers

Cruise manager

Appearance of the CM

Announcements

Picture of CM
Picture of cm desk

Welcome briefing

Positive comment

Negative comment

Commentary

Evening entertainment by CM

Newsletters

Issue with newsletters

Other

Bulletin board look good

Shore excursions
Excursion

Name of excursion

Group color

Local guide's name

Bicycles

Bikes are in order

Number of bikes out of order

Helmets

Bikes on display

Reston of bikes not be displayed

Airconditioning onboard climate
Select out side weather conditions

Temperature Lounge

Temperature Restaurant

Temperature Restaurant

Temperature Lobby

Temperature Corridors

Temperature Lobby

Branding

In regards of branding, this is under construction.
Please be aware that brochures and other printing material displayed as we want to have this.
Also any comments about signage, lollipops, bus signs, please write in the below comment box

comments branding

Pictures branding
Crew chats/interviews
crew chat
Select date

Name crew member

Department of the crew member

comments about the chat

Summary

Additional comments

Name auditor

Sign auditor
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.