Information
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Document No.
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Audit Title
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Ship
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Location
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Cruise code
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Conducted on
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Captain
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Hotel manager
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Cruise manager
Gangway
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Plants are displayed
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Beach flags are displayed
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Gangway carpet
Entrance and Lobby
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Logo mats
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description of the issue
- mats damaged/worn
- mats dirty
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Marble floor
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Reception desk
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What needs attention
- repair book in sight
- chaotic desk
- finger prints on the surface
- other
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Is the reception desk manned
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Friendliness of the reception staff
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GPS - Info screen is working
Elevator and stairs
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Elevator is working
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out of order since
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Signage of levels at elevator buttons
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Stairs and railings in lobby are clean
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Stairs CTR have a safety fence
CM and Hotman area
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CM desk looks organized
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Hotman desk looks organized
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Guest printer
Library
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Books
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Games
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Curtains
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Furniture
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- tables
- 1 pax Sofa's
- coach
- lamps
- decorations
- fresh flowers
- fireplace
- day curtains
Shop
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Product display
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Cleanliness of the shop
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Please make pictures of the shop
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Additional comments
Public toilets
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Cleanliness Men's toilet
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Hooks on the door are mounted
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Cleanliness Ladies toilet
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Choose what's missing
- toilet paper
- spare toilet paper
- hand soap
- hand sanitiser fluid
- hand towels
- signage
- basket for used towels
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additional comments toilets
Lounge and Bar
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Coffee station set up and cleanliness
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WMF machine is working
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since when is the machine out of order
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missing on coffee corner
- skimmed milk
- coffee cream cup
- coffee cream lactose free
- espresso spoons
- coffee spoons
- tea diverse
- nescafe
- brown sugar
- white sugar
- honey
- sweetener
- fresh lemon parts
- labels
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Pantry door is closed
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Wooden floor
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Tapas board
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Bar and bar set up
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Safety fence at stairs
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Decorations
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Lamps
Lounge furniture
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Card chairs
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Coaches
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Sofa's
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Large tables
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Small glass tables
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Describe technical condition of upholstery/ issues
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Add media
Restaurant
wine bars
Captain's
Staterooms
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Stateroom check
Room
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Room #
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Stewards name
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Bathroom
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Shower
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Comments
- water rings
- soap scum
- soap dish
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Drain clear
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Toilet
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Inside/Outside
- inside
- outside
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Inside comments
- spots
- rings
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Outside comments
- base
- seat
- behind seat
- tank exterior
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Sink
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Vanity/Mirror
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Countertop/Mirror
- countertop
- mirror
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Countertop comment
- dirty
- dusty
- soap scum
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Mirror comments
- smudges
- streaks
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Amenities
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What's missing?
- shampoo
- conditioner
- lotion
- bath gel
- bar soap
- round soap
- mending kit
- shower cap
- vanity kit
- mouthwash
- toilet paper on holder
- facial tissue
- cups
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Amenities Below
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What's missing?
- shampoo
- conditioner
- bar soap
- round soap
- toilet paper
- facial tissue
- cups
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Towels
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What's missing?
- face
- hand
- bath
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Bedroom
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Bed
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Comment
- hospital corners
- pillows facing wrong way
- stained linens
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Which linen?
- pillow case
- duvet cover
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Under Bed
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Comment
- trash
- missing life jacket
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Windows
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Sills & Blinds
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Comment
- sill dusty/dirty
- blinds dusty/dirty
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Mirrors
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Comment
- smudges
- streaks
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Dust
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Comment
- chair rails
- furniture surfaces
- furniture legs/bases
- lamps
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Trash Emptied
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Floor Vacuumed
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Balcony
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Additional Comments-technical issues