AMS/FSDE Performance Management 2014

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

BE COMPETITIVE:- CUSTOMER (DELIVERY)

On A/C – Achievement Deliver to the plan and local delivery targets STS > 80 %

• Demonstrate a flexible and proactive outlook I.e. handovers, Morning meetings attendance, AO engagement and accountabilities, post check review inputs, etc

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• • Hold team accountable for delivery. Drive the plan and lead the team A0 post check task’s cleared by shift plan meet yes /no.<br>

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• SUMMARY

On A/C - Man Management

• Ensure team fully compliant with both PER books and toolbox audits, up to date in-line with AMS tracker. Robust and visible training and development for team.

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• • Local establishment for team to be visible in corporate directory. <br>

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• • Manage time keeping of self and team, through a FSA report and challenge and performance manage as required. Use the performance diary, evidence to be shown at Monthly map review good and developmental<br>

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• • Ensure your team are fully utilized at all times.<br>

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

On A/C – ensure team is working to full scope.

• Tea brea - Manage duration and flexibility, visible in the crew room and leads by example. No overalls etc.

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• • Agree goals for increasing capabilities eg. C stamp, full B1 cover, additional skills and deliver he goal. Identify Establishment shortfalls.<br>

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• • Ensure all team members stamp or sign for their own work as and when task is complete.<br> <br>

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Satellite Role Capabilities

ALLOCATION

• Have the capability to clear a check/ declare aircraft serviceable / manage on the day activities<br> <br>

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• • Set up the daily allocation of staff to fit plan<br>

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Prioritises work effectively

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

PLANNING

• • Engage in local planning process/ meetings/ call-over / Post check Review / Away days.<br>

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

TECHNICAL

• Demonstrate capability of New Aircraft and understanding new technology

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Self sufficient/ Able to resource info through Tech Info portal and SAP

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• • Raise and own Ebasis and drive deliver of agreed measures reduction in OSR’s GOR’s. reduction in Aircraft damage to be measured by shift.<br>

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable
CONTINUOUSLY IMPROVE:- BA THEME PERFROMANCE (COST)

Team Managment - Ground Equipment/Facilities

• Identify faults and use FM online/ VTAS to report

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Role model correct waste disposal and recycling behaviours, waste management etc

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Self Management - Continuous improvement

• Highlight potential improvements and drive change to A0 plan through post check engagement and annotating the plan

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Demonstrate an understanding of local cost per unit Load hour

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Control overtime expenditure through effective utilisation

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• ALL return to stock to be actioned at end of input

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Engage in local activities to improve local performance and delivery

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Participate in forums/performance meetings in support of our business objectives

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Support FSM in comms cells effectively to promote our achievements

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Show a professional approach to change management to support ongoing business needs

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

EFFECTIVE PROCESSES AND HIGH STANDARDS BA THEME: EXCELLENCE To deliver the basics demonstrate

On Aircraft - Quality

• Maintain read and signs for team under 14 days at all times

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Deliver improvements from/participate in Quality walk round/daily work<br>Lace inspections, completing daily report log. Audits with Zero findings

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Support/Assit with GFOR investigations/MEI. Support culpability review, deliver learning actions

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• ADD continued reduction by quartering support of our aircraft performance and excellence <1 Tech and <2 cabin

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

On Aircraft - Compliance

• Ensure all IE4N's actioned by team members and completed by end of shift

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Deliver airworthiness hangovers on time

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Fully engineer all defects/ Not Investigated Managment

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Audit team paperwork and demonstrate improvements to deliver highest standards of airworthiness

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Team Management - H&S Compliance

• Raise potential OSR's and demonstrate evidence of delivering solutions/fixes in place/information shared

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Adheres to Safety 123 philosophy

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Support the risk assessment processed support delivery of safe solutions

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Support all Health and Safety initiatives and Health Surveillance

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Team Management - Housekeeping

• Complete daily Walkround and challenge individuals on poor housekeeping and safety cultural audit compliance >75%

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Self Management - Airmanship (??? Should this be Team Management??)

• Demonstrate team ownership of allocated tasks, zero repeat findings from audits

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Deliver tool box audits/PER books/Talent pipeline/Training matrix for team

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Regularly review teams maintenance activities/task audits to ensure adherence to and validity of procedure

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Demonstrate good airmanship at all times to colleagues

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Target Zero GFOR's raised against MMU for poor airmanship etc

  Yes

  No

  N/A

• Update AMS tracker to demonstrate team management

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Ensure team is 100% compliant with mandatory training and health surveillance

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Engineer of the Future BA THEME: Colleague (People)

Satellite Role Capabilities - Management

• Stand in for FSM/FSDE - number of occasions

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Demonstrate use of performance diary

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Action EG300 process for team

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Participate on two occasions or more in higher stage people processes, EG300, EG901

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Address performance issues and provide evidence to support it

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Team Managment - Role Models Behaviours

• Maintain a professional attitude and appearance of self and team

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Correctly wear PPE at all times

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Support Speak Up Survey and colleague engagement

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Participate constructively in 360 feedback

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Team Managment - Log book reviews

• Action regular reviews of team and their log books, AMS tracker/121's up to date

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Set target for team training at start of year with FSM and deliver eg..percentage cover/training gaps

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Team Managment - Mentorship

• Mentor all team members

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Demonstrate progress of team members including development/improvement plans

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Identify and support colleagues for progression by using local talent pipeline

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Self Managment - HPL

• Book and attend all MAPs

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Establish agreed training/development plan with your FSM and deliver

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Maintain PDR document

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

ENGINEER OF THE FUTURE - BA THEME Behaviours

• Keep promises

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Look The Part

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Do Things Properly

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Find Solutions

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Treat Everyone As An individual

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

Leadership Behaviours

• Effective Communicatin

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Collaboration

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Motivating and Inspiring

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable

• Engagement

  Achieved

  Not Acheived

  Sometimes Acheives

  Not Applicable