Games, MSN explorer, and messenger disabled under add/remove programs-windows features?
Adobe Reader, Java, and Flash Player installed?
Updates for Adobe Reader, Flash Player, and Java disabled?
Bomgar installed and setup with computer information in the rep console?
Microsoft Security Essentials installed?
Windows search (XP only) / windows live not installed?
All other available Microsoft updates installed?
Automatic updates disabled and uncheck box to allow all users to install updates.
Audit current computer and compare software installs to ensure all software is reinstalled
Offline files / sync disabled?
Disable all forms of sleep/hibernate (if windowsXP this must be under every login).
Set the screen options to do nothing when lid is closed or power/sleep button pressed.
Under windows 7 click on power settings- change advanced power settings
Set hard drives to never
Set wireless adapter to maximum performance
Set all power button and lid settings to do nothing
user is standard user (or restricted users if WindowsXP)
Create shortcut under public desktop for VDI-in-Box virtual desktop
Web mail and helpdesk shortcuts under all users desktop?
Scan system into helpdesk - verify it scanned successfully
Netmotion installed and tested?